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Orange Buick GMC
Orlando, FL
3,206 Reviews
Orange Buick GMC puts forward an amazing range of new, and used Buick and GMC vehicles like the amazing all-electric Hummer EV, Buick Encore, Envision, Enclave and Avenir lineup; GMC Acadia, Terrain, Sierra Truck, Canyon Yukon and Denali and AT4 lineup. We provide a wide range of today’s top used cars and trucks in both new and pre-owned condition. Our pre-owned cars have been fully inspected and reconditioned to ensure that you get the car you deserve, as well. We offer a free AutoCheck on all of our pre-owned inventory as well. "Best Price the First Time. We shop Orlando, so you don't have to!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,206 reviews
August 03, 2020
Excellent! Glenn was great! Remembered me from last visit and was very professional and courteous. He kept me up to the minute of my service. I would highly r Glenn was great! Remembered me from last visit and was very professional and courteous. He kept me up to the minute of my service. I would highly recommend him and Orange Buick GMC. More
by DAVID@MECCAPRODUCTIONS.COM
Verified CustomerEmployees Worked With
August 03, 2020
Great service! I absolutely loved the no contact service, especially during this pandemic and it didn't compromise the service aspect at all. Texting continuous upda I absolutely loved the no contact service, especially during this pandemic and it didn't compromise the service aspect at all. Texting continuous updates to me and being able to choose options for my vehicle before moving forward was awesome. More
by Kay R.
Employees Worked With
August 03, 2020
Damage to my car and didn’t say anything I needed a warranty repair and took my vehicle to them, took hours and no one would say anything. The advisor stated that he was waiting on the techn I needed a warranty repair and took my vehicle to them, took hours and no one would say anything. The advisor stated that he was waiting on the technician to close the ticket.....but no other answers. Was trying to be patient but then found my car sitting at the exit. The advisor stated they would email me the final statement since it was a warranty issue. I got in the car with my 2 kids and discovered a long gash in the plastic piece that they removed to do the repair. The advisor was brought out to look at it and he told me “ I will order the part to repair it.” I have not received any communication from Orange GMC until I filled out a survey. I called once to check on the part, was told part was not in. I received a text from the advisor, after the survey, to say due to Covid they are not producing non-essential part and there is a delay in getting the part. I feel that if they would have been truthful in the dealership about the damage it would have been better. Things happen and I understand but to try and ignore the damage is inexcusable. More
by EMT2BE2000
Employees Worked With
James
August 03, 2020
We are very pleased with the service that was performed on our vehicle. Also our service advisor and service manager were great to work with. on our vehicle. Also our service advisor and service manager were great to work with. More
by BUTCH.STANLEY
August 01, 2020
Awesome My air quit was leaving on a trip the next day not only did they put a new one in they said my warranty covered it and only owed 200 bucks your fix it My air quit was leaving on a trip the next day not only did they put a new one in they said my warranty covered it and only owed 200 bucks your fix it shop at orange Buick is th3 best I wouldn5 trust my car anywhere else .Brent and Marie Shaffer .....thank you More
by FLTONEMAN2
Employees Worked With
Other Employees :
The repair man I don’t know his name but thank you thank you thank you drove two thousand miles the next day
July 31, 2020
Laura was awesome and kept me informed since the notification app still has some bugs. Techs did a great. This 25 word minimum for reviews sucks. I should be able to leave as few words as necessary notification app still has some bugs. Techs did a great. This 25 word minimum for reviews sucks. I should be able to leave as few words as necessary More
by jfet001
Employees Worked With
Laura Cottom
July 30, 2020
Easy to schedule, accommodating and friendly, knowledgeable staff. We worked with both the body shop and service and they both did a good job of keeping in touch with us and getting the job done knowledgeable staff. We worked with both the body shop and service and they both did a good job of keeping in touch with us and getting the job done right. More
by TARUIZ111
July 30, 2020
It was one of the best experience I ever had the service, the customer service I was so happy with the purchase of my first vehicle the customer service I was so happy with the purchase of my first vehicle More
by lucyaj12
July 30, 2020
A/C repair nice waiting room whole waiting. updates on progress, free ride home when it became a long wait for a critical part. when completed washed and cleaned nice waiting room whole waiting. updates on progress, free ride home when it became a long wait for a critical part. when completed washed and cleaned. went home with COOL AIR. More
by drushing1
Employees Worked With
Laura Cottom
July 29, 2020
Arrived for appointment on time. Vehicle repair was completed (or so I thought) within a timely fashion. All employees were wearing masks, however, some employees had the masks positioned below their n completed (or so I thought) within a timely fashion. All employees were wearing masks, however, some employees had the masks positioned below their noses which is not an appropriate way to stop the spread of the corona virus via respiratory droplets. Also three days after my service appointment it was discovered that the repair was not completed correctly and I now have to return to the dealership again. More
by TRUEBLUE041778
Employees Worked With
