Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Orem Toyota

Orem, UT

Overview
Employees
Reviews
Vehicles
4.3
7,746 Reviews
Where we're bending over backwards to be your Utah car dealership of choice. If you are in the market for a new Toyota our friendly and knowledgeable staff is committed to making sure you drive away happy. As a leading Utah car dealership, Orem Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
Contact Dealership
View Awards

1400 South Sandhill Road

Orem, UT

84058

Directions

By Type

Showing 7,746 reviews

April 04, 2024

Had a great experience! I’ve purchased many vehicles over the last 30 years and this might have been the smoothest process. I’m a big Toyota fan - and so is my husband. We’l More

by Katie Rodgers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Bourgeois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas McCaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Orem Toyota responded

We value your continued support at Brent Brown Toyota. Glad you found our vehicle purchasing process smooth. We remain dedicated to exemplary service for all Toyota fans such as yourself and your husband.

April 04, 2024

Great service, excellent attention from Joel, fast communication, well-specified and very professional report and clarity More

by REVOLLEDOCHAVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Orem Toyota responded

Thank you for your kind words. At Brent Brown Toyota, it's always gratifying to hear that our team provided clear communication and professional service. We appreciate your feedback.

April 03, 2024

I just spent $33,000 for a vehicle at Brent Brown, but we received only one key for the vehicle and they are apparently reluctant to provide an additional key for us. More

by CLEWIS1837
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charlie Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Sanders
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Orem Toyota responded

Hello. Your feedback is important to us here at Brent Brown Toyota and we would appreciate the opportunity to speak with you about a second key for the vehicle you recently purchased with our Sales Team. Please give us a call at your earliest convenience. Sincerely, Customer Relations Manager 801-223-4406

Apr 14, 2024 -

CLEWIS1837 responded

Second key received at NO CHARGE. Thank you!

April 03, 2024

Andrew really listened to what I said my cars symptoms were and he worked with his service group to find the problem and fix it. More

by KIMH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Orem Toyota responded

We value your feedback at Brent Brown Toyota. It's always reassuring to hear how our team successfully took care of your vehicle issues. They truly strive to listen and solve every concern effectively and efficiently.

April 03, 2024

Orrin went above and beyond to make things right and I really appreciate that a lot! More

by DAZZLEMEUP
Recommend Dealer
Yes
Employees Worked With
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Orem Toyota responded

We're pleased to hear our team was able to assist you so effectively. Your continued trust in Brent Brown Toyota is greatly appreciated. Thank you for your feedback.

April 02, 2024

Convenient, fast, helpful. Has shuttle so I can get to work very friendl and helpful More

by della_737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank the shuttle driver
Report | Print
Apr 13, 2024 -

Orem Toyota responded

We appreciate the kind review. Thanks to our team, Brent Brown Toyota remains committed to convenient and quick service for all customers. Your acknowledgement is appreciated.

April 02, 2024

Drew was awesome. My daughters car needed service while going to school in Provo and he took excellent care of her car and communicated efficiently. More

by teflon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Orem Toyota responded

We're glad our team at Brent Brown Toyota was able to efficiently service your daughter's car and communicate effectively. Your trust in us is greatly appreciated.

April 02, 2024

Had a great experience with Brent Brown. They gave me a free oil change and provided honest feedback about the condition of my vehicle. More

by TYLER.GREGERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Orem Toyota responded

We value your positive feedback at Brent Brown Toyota. We're glad you appreciated our complimentary oil change and honest vehicle condition review. Thank you for choosing us.

April 02, 2024

Dejan esperando mucho y uno tiene que ir al mostrador a preguntar por el carro More

by jimenezjfsud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Soto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Orem Toyota responded

Hello, Please know your feedback is important to us here at Brent Brown Toyota. I would appreciate the chance to speak with you about the level of customer service you received from our Service Team during your recent visit. Could you reach out to me at your earliest convenience? Best, Customer Relations Manager 801-223-4406

April 02, 2024

So I have limited experience with this dealership so my review is based on my 2 interactions. My last interaction, it everything was great. Joel was quick to come talk with me and he provided me with all t More

by kiomac13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Orem Toyota responded

Thank you for your positive feedback about our Service Department! We're glad to see that you had a great experience with our team. Please feel free to reach out to us if you'd like to discuss your previous visit. We value your business and hope to continue providing excellent service to you in the future.

1
...
83
84
85
...
775