Back

Orem Toyota

Orem, UT

4.3
7,704 Reviews
Where we're bending over backwards to be your Utah car dealership of choice. If you are in the market for a new Toyota our friendly and knowledgeable staff is committed to making sure you drive away happy. As a leading Utah car dealership, Orem Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
Contact Dealership

1400 South Sandhill Road

Orem, UT

84058

Directions

By Type

Showing 7,704 reviews

March 20, 2024

Was very helpful and knowledgeable about the issues of my car. Communicated me through your the whole process. More

by n2nature1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Orem Toyota responded

We appreciate the high rating and kind words about Brent Brown Toyota. It's great to hear our team was able to assist you with your car concerns, providing helpful communication along the way. Thank you for reviewing us.

March 19, 2024

The dealership was helpful. I would do business with them again. They made the process quick. Thank You. More

by MPATEL36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
David "Mckay" Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas McCaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Orem Toyota responded

We're pleased to hear about your positive experience at Brent Brown Toyota. Your feedback is appreciated and welcomed. Thank you for choosing us.

March 19, 2024

The salesman were great. They found the car we were looking for, but like all dealers nowadays they throw in fees and packages that are ridiculously priced and sour the exper More

by 1hdmotorhead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Butcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Orem Toyota responded

Hello, Thank you for all the feedback. We are happy to know that our Sales Team was great and if you would like to talk further about our pricing, please contact us at your earliest convenience. Customer Relations Manager 801-223-4406

March 19, 2024

Lani and Joel were stellar in resolving an issue and finding an actual solution. Lani was fantastic to work, she was patient and courteous in going over information and answering questions. Couldn't hav More

by MELANIE.RENNER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Orem Toyota responded

We appreciate hearing your positive feedback about our team at Brent Brown Toyota. They truly strive to provide valuable assistance. Thank you for choosing us!

March 19, 2024

Oil change appointment took over 2 hours even though I had made an appointment a month previous. Should of been only 45 minutes to 1 hour. More

by crowleyutah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Soto
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Orem Toyota responded

Hello, Thank you for bringing your recent service visit to our attention. We would like to learn more about your time here and the level of customer service received. Please reach out to us directly when you have a moment. We hope to connect soon. Customer Relations Manager 801-223-4406

Mar 23, 2024 -

Orem Toyota responded

.

March 19, 2024

Fast service. Our service rep, Milani was fantastic--friendly and efficient. Brent Brown Toyota does a good job. More

by mrsjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Orem Toyota responded

We're glad to hear that you appreciated our quick service at Brent Brown Toyota and found our team friendly and efficient. Thank you for sharing your feedback.

March 19, 2024

I showed up 15 minutes early for my appointment, checked in was quoted an hour for an oil change and tire rotation that’s with an appointment. Felt that was a little long but it is what it is. An hour and 2 More

by Benwilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Kitchen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager I forgot his name. Guy in mid 40s with a strawberry blonde-ish hair and goatee
Mar 23, 2024 -

Orem Toyota responded

Hello, Your feedback is very important to us. I would appreciate the opportunity to further discuss the level of customer care that you received from our Service Team regarding an oil change and tire rotation, as well as the subsequent wait time for these repairs. Can you please reach out to me at your earliest convenience? Customer Relations Manager 801-223-4406

March 18, 2024

I loved how Orin answered my questions and noticed the needs I had without overselling me. That was refreshing. More

by IAMSLS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Orem Toyota responded

We're glad our team could assist without pressuring for more than needed. Your feedback will ensure that the quality service at Brent Brown Toyota continues.

March 18, 2024

Have gone to this dealership for 25 years I give them an A rating always been satisfied. More

by kevkezerian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Orem Toyota responded

We truly appreciate your enduring relationship with Brent Brown Toyota. It's wonderful that our services continue to meet your expectations over the years. Thank you for selecting us.

March 18, 2024

Fast and efficient servicing. Received text and email about the status of my vehicle which was really nice to know. Jaron was friendly and tried to find best possible solution for More

by degi.enkh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaron Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Orem Toyota responded

We appreciate your positive feedback about Brent Brown Toyota's efficient servicing, consistent communication updates, and our team's friendly approach. Thank you for trusting us with your first service. We're here if you need any more assistance in the future.

...
84
...