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Orem Toyota

Orem, UT

4.3
7,747 Reviews
Where we're bending over backwards to be your Utah car dealership of choice. If you are in the market for a new Toyota our friendly and knowledgeable staff is committed to making sure you drive away happy. As a leading Utah car dealership, Orem Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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1400 South Sandhill Road

Orem, UT

84058

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Showing 7,747 reviews

March 28, 2024

Andrew was great, kept us up to date on what was happening. Worked fast and was very helpful and kind. More

by Cardon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Orem Toyota responded

We appreciate your feedback about our team at Brent Brown Toyota. It's good to know they kept you informed and were able to assist efficiently and kindly. Thank you for choosing us.

March 28, 2024

They told me that 2 of my lugs were stripped on one of my tires. Gave me a quote to fix it for over $200 and 2 hours of my time. I left and took it to the place that put my tires on, they took the wheel off More

by downiifloat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Orrin Skinner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Orem Toyota responded

Hello, Your feedback is important to us here at Brent Brown Toyota. I would appreciate the chance to speak with you about your experience with our Service Team regarding the quote provided to you for the repair of your tires. Could you reach out to me at your earliest convenience? Best, Customer Relations Manager 801-223-4406

March 28, 2024

Friendly and courteous. They took care of my issue. I felt their oil chang price was fair and when I had to return because they broke some clips in a skirting while changing More

by blugrssmom1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Orem Toyota responded

Thank you for your positive feedback about our dealership! We're glad to see that you had a great experience with our team. Please feel free to reach out to us directly if there is anything else you'd like to discuss. We value your business and hope to continue providing excellent service to you in the future.

March 28, 2024

Jamie was great, a little quiet but was a perfect fit for my style. He quickly got me a payment estimate without all the normal sales back and forth. I came into to buy and the team got me out quickly. More

by markersolar2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Wade
Apr 13, 2024 -

Orem Toyota responded

We appreciate your kind review and are glad that our team was able to help facilitate your car buying process at Brent Brown Toyota. Our staff's aim is always to provide a smooth and efficient service.

March 28, 2024

The only dealership I will ever buy a car at! !!! The overall experience was absolutely stellar. I feel like they really listened to my wants and needs and made the whole experience really easy. More

by Brian B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shad Rawlings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Orem Toyota responded

It's encouraging to know you had a positive experience at Brent Brown Toyota. We value your trust in us and look forward to uphold it. Your satisfaction is our motivation.

March 27, 2024

First time I've bought a car from Brent Brown Toyota. Den was so patient with me and answered all of my questions. He gave me helpful information and I was able to make an educated decision about buyin More

by Machelle J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas McCaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denton Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Orem Toyota responded

We appreciate the positive feedback and are pleased our team could help inform your buying process at Brent Brown Toyota. Enjoy your used car!

March 27, 2024

They done a good job on my tundra. They kept me advised on how it was coming along because I was waiting for it.They we’re very professional. More

by billandlaurie79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Orem Toyota responded

We appreciate your feedback. It's great to hear that you had a positive experience with our professionalism and communication during your Tundra service at Brent Brown Toyota. Thank you for the top rating!

March 27, 2024

All went well except Jason didn't hear that I wanted the tires balanced as well as rotated and we had to wait again while they took the tires back off and balanced them. I can't say if the work was good or More

by Sharon984reeves
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaron Maxfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Orem Toyota responded

Thank you for all the feedback! If there is anything else you need from us at Brent Brown Toyota, please let us know!

March 27, 2024

I really liked Jamie he was amazing and very helpful. One thing that was difficult is being able to see estimated vehicle arrival time. More

by gmoney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Casper
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Orem Toyota responded

Thank you for choosing Brent Brown Toyota. We are happy to know that you were satisfied with the services work provided. We appreciate your feedback and hope to work with you again in the future.

March 27, 2024

Great service. I appreciate BB service because they really do care about their customers. I wouldn't hesitate to come back. More

by Jonesee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Orem Toyota responded

We appreciate your high praise. It's rewarding to hear about how our team at Brent Brown Toyota genuinely cares for its customers. Thank you for choosing us and we hope to continue meeting your expectations.

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