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Orem Toyota

Orem, UT

4.3
7,710 Reviews
Where we're bending over backwards to be your Utah car dealership of choice. If you are in the market for a new Toyota our friendly and knowledgeable staff is committed to making sure you drive away happy. As a leading Utah car dealership, Orem Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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1400 South Sandhill Road

Orem, UT

84058

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Showing 7,710 reviews

February 16, 2024

Joel and the service team are always very kind and professional when I bring my truck in to service it, he always informs me about what is due, and if anything else is needed. He also takes care of an More

by ALLEN MORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Orem Toyota responded

We appreciate your kind words about our team at Brent Brown Toyota. It's great to hear that you've enjoyed the service experience with us. Remember, we're here for all your truck servicing needs in the future!

February 15, 2024

Good! When I come for an oil change I would like it if your service people would not do extra other things and limit the service to what I requested. More

by DJ2OREM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Orem Toyota responded

Hello, Thank you for your review. We are happy to see that you enjoyed your recent service visit. If you would like to discuss the services completed on your vehicle, please contact us directly. Best regards, Customer Relations Manager 801-223-4406

February 15, 2024

Great service! I was greeted courteously and promptly by Kaua and was given directions to the waiting area. My service was done sooner than I expected. Great job! More

by DMAGGARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Orem Toyota responded

Thank you for acknowledging our team's efforts at Brent Brown Toyota. Your acknowledgment of their prompt and courteous service means a lot to us. It's pleasing that the timeline exceeded your expectations.

February 14, 2024

Brock is amazing, honest, helpful, kind, and understand. I come back because of him. Dallas was push and came off as someone I wouldn’t deal with again. More

by HOLLY_PYN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Boyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas McCaman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brock DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Orem Toyota responded

Hello, Thank you for taking the time to leave a review. We value your input and are glad we could take care of you. If you would like to further discuss your interactions with our team, please don't hesitate to reach out to us. Thank you, Customer Relations Manager 801-223-4406

February 14, 2024

Wes was very nice and patient with me on deciding what car works best. He made sure all my questions were answered. All the staff were very friendly and helpful. More

by HATTIE.G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Orem Toyota responded

We appreciate your feedback. It's great to hear that our team provided the helpful and patient service Brent Brown Toyota values. Thank you for choosing us for your vehicle needs.

February 12, 2024

Always efficient. Always thorough. Seemingly constantly busy; so impressive on time estimates. Could say it’s the “Chick-fil-A” of Service Drive-Thru’s. More

by tvanderwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Orem Toyota responded

Thank you for the positive review and rating! We are delighted to know that you have had good experiences with us at Brent Brown Toyota and we are always here to help!

February 09, 2024

The speed of service was fast and the job was done quick. However, the employee didn't seem to bother to go over anything that was done during the visit and he seemed a little annoyed when I didn't want to t More

by Derek Jeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Soto
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Orem Toyota responded

Hello, Thank you for your feedback. Although we are happy to know that your service was quick, we would like the opportunity to speak with you further about your experience. At your earliest convenience, please reach out to us. Best, Customer Relations Manager 801-223-4406

February 08, 2024

I've enjoyed coming to this company for my scions services. Scheduling has been easy. More

by bevwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Orem Toyota responded

Thank you for the feedback! We are always here to help at Brent Brown Toyota and if you need anything else, please let us know!

February 08, 2024

My overall experience with Brent Brown was fine. The people were helpful but their location was not very wheelchair accessible. There were 2 long, steep ramps to access the building that were diffic More

by Jared Potter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Boyd
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brock DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Orem Toyota responded

Hello Jared, Thank you for your feedback. Although we are happy to know that overall your experience was good, we would like the opportunity to speak with you further about your review. At your earliest convenience, please reach out to us. Best, Customer Relations Manager 801-223-4406

February 08, 2024

Great customer service and care. Very respectful with regard's to my purchase and questions I had asked. Thank you. More

by gallegthm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas McCaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kai Hendry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Orem Toyota responded

Thank you for the positive feedback! We are delighted to know that our team was helpful during your purchase and we hope to see you again at Brent Brown Toyota!

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