Orem Toyota - Service Center

Not much to say. Not very happy with the service. I hate doing reviews. Terrible place Not very happy with the service. I hate doing reviews. Terrible place More

Service has been great. This DealerRater service is what’s driving me nuts. Constant emails about writing a review. This DealerRater service is what’s driving me nuts. Constant emails about writing a review. More

He provided great service, great customer service. He made me feel like he cared about my concerns He made me feel like he cared about my concerns More

They diagnosed and fixed a long standing problem. Found other things and updated them. One I item I asked aboud. We decided not worth doing. Appreciate the honesty. Found other things and updated them. One I item I asked aboud. We decided not worth doing. Appreciate the honesty. More

I went to the dealership on Monday January 29th, 2024 to have a bed step installed on my truck. While I am happy with the way it turned out, it was somewhat of an inconvenience. When I scheduled the appoint have a bed step installed on my truck. While I am happy with the way it turned out, it was somewhat of an inconvenience. When I scheduled the appointment, I was told it would take about 30 minutes. Because of this, I opted to take the truck in and wait until it was done as it was the middle of the workday. I waited for approximately 2 hours and 45 minutes. Had I have known this, I would have dropped off the vehicle and made accommodations to come pick it up later. I was stranded at the dealership with no explanation as to why it was taking much longer than what I was told. Nobody informed me as to why it was taking longer and I had to go ask 2 different people to get an update. By this point, I had been waiting for 2 hours and was told at that time they were working on it and it would be about 30 minutes. I waited 45 more minutes and then was informed it was done. I come here frequently for service and am impressed, I just wish there was better communication in this instance. I had to rearrange other appointments throughout the day due to the lack of communication. I could have arranged to leave the vehicle and come back later. More

Isaiah was very helpful and explained everything in details regarding the car that I was looking for, a Corolla. He helped me find the car that is within my budget and everything worked out at the end. details regarding the car that I was looking for, a Corolla. He helped me find the car that is within my budget and everything worked out at the end. More

I appreciated Orrin's efforts to communicate with me about the status of my vehicle. His estimate of the timeframe was spot on. about the status of my vehicle. His estimate of the timeframe was spot on. More

Nothing but the BEST I wouldn’t choose any where else the service is always great people are great and fast service is always great people are great and fast More

Just fantastic! From the ease of scheduling the appointment to pre-work advice. I really appreciate how close to work Brent is. :) From the ease of scheduling the appointment to pre-work advice. I really appreciate how close to work Brent is. :) More

Andrew was courteous, kind, kept us informed of status of service to our vehicle. His personality is perfect for his job. of service to our vehicle. His personality is perfect for his job. More