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Otto Cadillac
Albany, NY
2,699 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,699 reviews
June 13, 2026
Always good The service staff is always efficient and helpful Time needed to provide the services is not too long helpful Time needed to provide the services is not too long More
by BF
Verified Customer
June 13, 2026
Declan was really great to work with. Thank you for everything!! We’re loving our car! Thank you for everything!! We’re loving our car! More
by michaelchristoforo
Employees Worked With
June 11, 2026
AMBER WAS GREAT , POLITE , EXPLAINED EVERYTHING THOROUGHLY , ANSWERED ALL MY QUESTIONS AND WAS IMPRESSED BY THE CLEANLINESS AND PROFESSIONAL WAY THE WHOLE SERVICE DEPARTMENT WAS RUNNING, MANY THANK THOROUGHLY , ANSWERED ALL MY QUESTIONS AND WAS IMPRESSED BY THE CLEANLINESS AND PROFESSIONAL WAY THE WHOLE SERVICE DEPARTMENT WAS RUNNING, MANY THANKS. More
by etale1260
June 11, 2026
AMBER WAS GREAT , POLITE , EXPLAINED EVERYTHING THOROUGHLY , ANSWERED ALL MY QUESTIONS AND WAS IMPRESSED BY THE CLEANLINESS AND PROFESSIONAL WAY THE WHOLE SERVICE DEPARTMENT WAS RUNNING, MANY THANK THOROUGHLY , ANSWERED ALL MY QUESTIONS AND WAS IMPRESSED BY THE CLEANLINESS AND PROFESSIONAL WAY THE WHOLE SERVICE DEPARTMENT WAS RUNNING, MANY THANKS. More
by etale1260
June 11, 2026
When your sales department says you get 2 free oil changes they need to tell you there is an expiration date. changes they need to tell you there is an expiration date. More
by GGRATTON
June 11, 2026
When your sales department says you get 2 free oil changes they need to tell you there is an expiration date. changes they need to tell you there is an expiration date. More
by GGRATTON
June 11, 2026
Excellent Love the attentiveness, courtesy, friendliness, understanding, cleanliness, complimentary car washing and cleaning, break room coffee. understanding, cleanliness, complimentary car washing and cleaning, break room coffee. More
by yan.babichenko
June 11, 2026
Very professional service Excellent service department best around I would highly recommend them I will only use otto cadillac for my service needs best around I would highly recommend them I will only use otto cadillac for my service needs More
by Rick4862000
Employees Worked With
Bill
June 11, 2026
Very pleasant experience for a not so pleasant situation! They where in contact with me every step of the way to let me know the progress of the repair. Great job ! They where in contact with me every step of the way to let me know the progress of the repair. Great job ! More
by mikedauto
