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Otto Cadillac
Albany, NY
2,621 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,621 reviews
April 25, 2026
Awesome customer service good pricing and delivery. Dan is the best and very communicative. Highly recommend. Dan is the best and very communicative. Highly recommend. More
by krisspezza
Verified Customer
April 25, 2026
The staff was very friendly and helpful. The time it took for a diagnostic was a little excessive. The time it took for a diagnostic was a little excessive. More
by demastre
Employees Worked With
April 24, 2026
I got a nice car for a cheap price, friendly staff, can't complain at all! complain at all! More
by jgolden3792
April 24, 2026
Greedy. Came in for spark plugs. Got estimates for 4 other things I didn't need adding up to 4500. I just bought the car from you 7 months ago and you give m Came in for spark plugs. Got estimates for 4 other things I didn't need adding up to 4500. I just bought the car from you 7 months ago and you give me an estimate for a third of the cost of the car in repairs. Took 2.5 hours to diagnose car. Can't imagine how long my time would have been hijacked had I actually had a repair. More
by chrisf4571
Employees Worked With
Rather not say
April 23, 2026
It was easy to make an appointment online. Bill greeted me immediately as I arrived. He listened to me, and reassured me that the vehicle would be thoroughly inspected. Later, he communicate t Bill greeted me immediately as I arrived. He listened to me, and reassured me that the vehicle would be thoroughly inspected. Later, he communicate the finding very clearly. My car is now once again driving like a Cadillac. I'm happy. More
by mm914
Employees Worked With
Bill McLean
April 23, 2026
Otto cadallic was very welcoming. The staff was extremely helpful with all the technology needed to purchase the carn The staff was extremely helpful with all the technology needed to purchase the carn More
by ladymars45
April 23, 2026
Handled me on time. Did work I requested (oil change) and applied discounts. Then told me of upcoming brake repair. I requested it be done then and they agreed. This hel Did work I requested (oil change) and applied discounts. Then told me of upcoming brake repair. I requested it be done then and they agreed. This helped me tremendously More
by SMPEMRICK
Employees Worked With
Mclean
