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Otto Cadillac
Albany, NY
2,654 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,654 reviews
Verified Customer
May 23, 2026
I experienced great service. Amber was very friendly and helpful with everything that I needed. I love going to otto Cadillac. Amber was very friendly and helpful with everything that I needed. I love going to otto Cadillac. More
by Jaymo518
May 23, 2026
Easy to deal with and they made the whole process pleasant. No pressure at all. pleasant. No pressure at all. More
by sandlakedc
May 22, 2026
Best service, nicest people! ! Bought our first new car at Otto in 2015 from Ian. From the receptionist, through service and everyone else the people are awesome. ! Bought our first new car at Otto in 2015 from Ian. From the receptionist, through service and everyone else the people are awesome. More
by Sam
May 21, 2026
Courteous and professional greeting with mini. al wait time in lounge. No attempt to 'upsell' anything. Car returned washed and in good order al wait time in lounge. No attempt to 'upsell' anything. Car returned washed and in good order More
by AlbanyGary1
Employees Worked With
Bill Mclean
May 21, 2026
Otto is an OUTSTANDING dealership! From reception right on through; every employee is committed and stellar. From reception right on through; every employee is committed and stellar. More
by lgrimm1119
May 21, 2026
Amber and all the staff are knowledgeable, professional and friendly. The customer lounge is comfortable, convenient and quiet, allowing me to work while I wait. and friendly. The customer lounge is comfortable, convenient and quiet, allowing me to work while I wait. More
by HCOMANZO
May 20, 2026
This was the best car shopping experience I have had, with no pressure and no haggling. with no pressure and no haggling. More
by bkunkel67
May 18, 2026
As always the service experience at Otto was excellent and is always excellent. I always will continue to use Otto for any service I may require. and is always excellent. I always will continue to use Otto for any service I may require. More
by mjegolfman2
Employees Worked With
Billy McCall
May 18, 2026
Excellent service from the moment, I have arrived until the moment I left. Really top-notch! the moment I left. Really top-notch! More
by jmichaelskiba
