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Otto Cadillac
Albany, NY
2,742 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,742 reviews
Verified Customer
July 09, 2026
Had a great experience at Otto Cadillac. Steve was professional and thorough, He went above and beyond to answer my questions and address my concerns. No pressure No car guy stuff, Just a gr Steve was professional and thorough, He went above and beyond to answer my questions and address my concerns. No pressure No car guy stuff, Just a great experience from start to finish. The entire Otto team was excellent and made the purchase of our 2023 Chevrolet Silverado as pleasant and easy as could be. I would be happy to purchase from Otto Cadillac again. Thank you Team Otto. David Demers More
by ddemers78
July 08, 2026
Can't say enough about working with Steve. He worked hard to find the exact vehicle I wanted and was in constant contact with me throughout the entire purchase process. The vehicle was beaut He worked hard to find the exact vehicle I wanted and was in constant contact with me throughout the entire purchase process. The vehicle was beautifully detailed when I picked it up and a thorough review of all of the features was provided. Had a great experience and will definitely be a return customer. More
by ksmith614
July 07, 2026
Every interaction with the Otto team has been professional and positive. Tom, Mike and Ryan were a delight to work with. professional and positive. Tom, Mike and Ryan were a delight to work with. More
by dgalcorn
Employees Worked With
Other Employees :
Aleks Gentile
July 06, 2026
Everything from the minute I drove in was handled effectively by friendly professionals. The work performed was completed timely and the vehicle was delivered in great condition. effectively by friendly professionals. The work performed was completed timely and the vehicle was delivered in great condition. More
by hghpks
July 04, 2026
Quick easy shuttle is great every service person I dealt with was very professional and in the know for servicing my car always seem to go the extra mile to keep my car safe with was very professional and in the know for servicing my car always seem to go the extra mile to keep my car safe More
by hsbco12137
Employees Worked With
Bill in service is super
July 03, 2026
I went to the dealership and told them the brakes were not working properly service examined the brakes test drove it said they were fine, yet they continued to make scraping noise. Also my rear passenger not working properly service examined the brakes test drove it said they were fine, yet they continued to make scraping noise. Also my rear passenger side light had to be ordered twice and no one notified me. Not happy. More
by KBM6924
July 02, 2026
The service was provided both professionally and with quality. The repair was done and completed to our satisfaction quality. The repair was done and completed to our satisfaction More
by christy.smith
