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Otto Cadillac

Albany, NY

Overview
Employees
Reviews
4.8
2,812 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 2,812 reviews

August 23, 2026

They were professional, helpful, and honest. Bill never tries to oversell me. And they have a nice waiting area where I could work on my laptop on Wi-Fi and have coffee. More

by jolaiacona
Recommend Dealer
Yes
Employees Worked With
Bill
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August 22, 2026

Every experience with Otto was outstanding. Very personable and excellent service. 5 Stars plus. Very friendly and hospitable. More

by Shirlind1
Recommend Dealer
Yes
Employees Worked With
I believe Tony. Excellent service.
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August 21, 2026

Bill is great, always a good experience! Always listens and deals with issues well! Thanks! More

by Bill
Recommend Dealer
Yes
Employees Worked With
Bill McClean
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August 21, 2026

Always very accommodating. All the staff I've talked to are very friendly and professional! Awesome! More

by holly.koontz3
Recommend Dealer
Yes
Employees Worked With
Bill, Roger and Angela! They are so great!
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August 20, 2026

He is such a great person to deal with very personal professional and all round good guy More

by topher780
Recommend Dealer
Yes
Employees Worked With
Bill m service Jason r tech
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Aug 21, 2026 -

Otto Cadillac responded

Thank you for leaving Otto Cadillac a five-star review!

August 20, 2026

It's always great, I been going there for years. The employees treat you like family More

by shihanbutler
Recommend Dealer
Yes
Employees Worked With
Bill
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Aug 21, 2026 -

Otto Cadillac responded

There is nothing better than a great review. Thanks for giving Otto Cadillac your business, Shihan!

August 19, 2026

On time as scheduled. Bill is a pleasure to work with. He always answers my questions and suggestions reasonable repairs needs. More

by ron.maturo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Prentiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Jo Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2026 -

Otto Cadillac responded

Thank you for your feedback! We're glad to hear Bill provided you with timely and helpful service. We look forward to working with you again at Otto Cadillac.

August 18, 2026

Have been with Steve LeMon and Bill for years both treated me like family. Sorry to see Steve retiring but he deserves a life with his family down South More

by ROZZ360
Recommend Dealer
Yes
Employees Worked With
Bill McLean
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Aug 19, 2026 -

Otto Cadillac responded

Thank you for your kind words and loyalty to our team! We truly appreciate your continued business and support. We will pass along your kind words to Steve and Bill. Thank you for choosing Otto Cadillac!

August 18, 2026

Scheduled my appointment online the night before and was seen the very next day. Customer service was good and fixed my issue within a short amount of time. More

by gdeleon549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2026 -

Otto Cadillac responded

Thank you for sharing your experience with us! We're thrilled we could support your needs promptly and efficiently. We truly value your business and look forward to helping you in the future. Have a great day! - The Otto Cadillac Team

August 17, 2026

Efficient and professional . Spotless waiting area and pleasant personnel I will be back again! More

by Cusick.eileen
Recommend Dealer
Yes
Employees Worked With
Forgot
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Aug 18, 2026 -

Otto Cadillac responded

Thank you, Eileen, for stopping by to leave Otto Cadillac a wonderful review!

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