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Otto Cadillac
Albany, NY
2,771 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,771 reviews
Verified Customer
July 24, 2026
Honest and thorough. Everyone at the dealership was friendly. Although they were not able to identify my issue I will return when the symptoms reoccur. Everyone at the dealership was friendly. Although they were not able to identify my issue I will return when the symptoms reoccur. More
by martidua
Employees Worked With
Bill McClean
July 24, 2026
Outstanding attention to detail I would expect nothing less for a Cadillac customer. Really appreciate the attention the detail and making sure the customer and his needs are always taken care of. less for a Cadillac customer. Really appreciate the attention the detail and making sure the customer and his needs are always taken care of. More
by sacquario
Employees Worked With
Bill in service
July 24, 2026
Outstanding attention to detail I would expect nothing less for a Cadillac customer. Really appreciate the attention the detail and making sure the customer and his needs are always taken care of. less for a Cadillac customer. Really appreciate the attention the detail and making sure the customer and his needs are always taken care of. More
by sacquario
Employees Worked With
Bill in service
July 24, 2026
Another Fantastic Experience at Otto Cadillac! We just purchased our fourth car from Otto Cadillac, and once again, they exceeded our expectations! From the moment we walked in to the final del We just purchased our fourth car from Otto Cadillac, and once again, they exceeded our expectations! From the moment we walked in to the final delivery, the entire experience was smooth, hassle-free, and enjoyable. The team goes above and beyond to make sure everything is handled professionally and seamlessly. Michael was terrific to deal with on the sales floor and Ian and Ryan were super helpful when we did the financing and took delivery of our new Cadillac XT5. We recommend Otto to everyone because of how easy they are to work with—outstanding service from start to finish! More
by JAIMIFINLEY
July 23, 2026
Visit was seamless, in and out within an hour when quoted time was two hours. time was two hours. More
by fosters1915
Employees Worked With
July 22, 2026
Excellent customer service, all my needs were addressed. I will recomend this dealership to whom ever ask; and I plan to come back when I need to get a newer car. I will recomend this dealership to whom ever ask; and I plan to come back when I need to get a newer car. More
by nvm.associate
