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Otto Cadillac
Albany, NY
2,289 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,289 reviews
August 31, 2025
Super Dealership sales -fiancé-service, Ian and Michael are great to work with they make it easy. are great to work with they make it easy. More
by mike@turnkeyws.com
Verified Customer
August 29, 2025
The dealership is clean and attractive. They always provide refreshments. The staff is polite and professional. They always provide refreshments. The staff is polite and professional. More
by CHESTERWBROWN
August 29, 2025
Great friendly service! Bill was great and kept us informed about the entire service and got us on our way in a timely manner. Bill was great and kept us informed about the entire service and got us on our way in a timely manner. More
by brassguy1954
Employees Worked With
August 29, 2025
Service was great. They fixed the problem and explained what they did. Problem was remedied. They fixed the problem and explained what they did. Problem was remedied. More
by wendy.troeger
Employees Worked With
August 28, 2025
Excellent experience. very happy with the car. Highly recommend this dealership and the people I worked with. very happy with the car. Highly recommend this dealership and the people I worked with. More
by slingerjam
August 27, 2025
Very good service Bill was on top of his game would recommend friends and family. recommend friends and family. More
by inc-15
Employees Worked With
August 27, 2025
Every time I stop in for service I check in with Bill in service and chew the fat. Then I stop in to see Dan in sales just to check out if there's anything I might be interested in. Like talking with a coup service and chew the fat. Then I stop in to see Dan in sales just to check out if there's anything I might be interested in. Like talking with a couple of old friends. I enjoy that aspect of your service. More
by jjroarke
August 25, 2025
Courteous ,Professional, Understanding, Great Listeners. It was worth the 2 1/2 drive up to Albany to do business with Declan and his staff. It was worth the 2 1/2 drive up to Albany to do business with Declan and his staff. More
by nickrelli
August 25, 2025
Amber was very helpful and I was in and out in about an hour! I will definitely return for all my regular maintenance. hour! I will definitely return for all my regular maintenance. More
by seifert.deborah
Employees Worked With
August 23, 2025
This is my third purchase from this dealership. This the most professional dealership I have ever worked with. Declan has sold me all my Cadillacs, and the fact that he has been at this dealershi This the most professional dealership I have ever worked with. Declan has sold me all my Cadillacs, and the fact that he has been at this dealership for 11 years is outstanding. More
by TOBY.RABENBURG
