Otto Cadillac

Outstanding Cadillac service. Bill McLean is best in the business. Highly recommend for any car service Bill McLean is best in the business. Highly recommend for any car service More

Very professional Everyone was very welcoming and pleasant. They took me right in. They set car up nicely, so all I had to do was drive away. pleasant. They took me right in. They set car up nicely, so all I had to do was drive away. More

Everything was great except for our interaction with Wendy. Seemed to have an attitude when we were picking our loaner car. Asked if a gas powered vehicle was available, since we aren't fans of electric Wendy. Seemed to have an attitude when we were picking our loaner car. Asked if a gas powered vehicle was available, since we aren't fans of electric vehicles in general. Gave an abrupt answer of 'NO'. It seemed as if we're bother her and was trying to get out the door. We explained to her that we would be in around 5 to drop off our newly purchased car for the bumper repair. Per Mike C. She didn't seemed care. The repair was done quickly and professionally. But our first interaction with Otto service was not great. I know we purchased a Chevy but might taking to it DeNooyer going forward. Have never had any issues whatsoever there. More

Both adjusted their schedules to enable me to get my car inspected and have a current NYS inspection sticker on my car. I had been stopped by police because sticker was out of date (car was inspected at OT inspected and have a current NYS inspection sticker on my car. I had been stopped by police because sticker was out of date (car was inspected at OTT Chevy in West Caldwell, NJ, but they could not issue a NYS inspection sticker (they could have alerted me though More

Compassionate, empathetic and helpful Considerate, cooperative, reliable, understanding, trustworthy and respectful Friendly, knowledgeable and professional cooperative, reliable, understanding, trustworthy and respectful Friendly, knowledgeable and professional More

Friendly, professional staff; Carwash is the grand finale. Thanks!?? Friendly, professional service staff. Thorough. Request my approval before proceeding. Car wash is the grand finale. Thanks!?? finale. Thanks!?? Friendly, professional service staff. Thorough. Request my approval before proceeding. Car wash is the grand finale. Thanks!?? More

Great service . Informed of issues. Overall great experience. Couldn't be better. Always get great service with Bill and the team Informed of issues. Overall great experience. Couldn't be better. Always get great service with Bill and the team More

Everyone at Otto Cadillac made my trade in and vehicle purchase smooth, easy to understand, and quick. I went in around 1:15 pm and had the car by 5:00 the same day. It was an easy process and by far the purchase smooth, easy to understand, and quick. I went in around 1:15 pm and had the car by 5:00 the same day. It was an easy process and by far the best experience I've had at a dealership in the capital region. More

you guys were great ,Dan and Ryan were a blast They are great assets to your organization great assets to your organization More

Professional, met my needs. In and out in a timely fashion Happy because the problem was under warranty In and out in a timely fashion Happy because the problem was under warranty More