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Otto Cadillac

Albany, NY

Overview
Employees
Reviews
4.8
2,802 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 2,802 reviews

August 16, 2026

Was a great experience dealing with this dealership all employees where good no pressure sales More

by myharley8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Zukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kenneally
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 15, 2026

Very friendly no rush atmosphere. Smaller dealership which I liked. Very professional. Spent time with car to show me the ins and outs. More

by corneliahjt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean MacWhinnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 14, 2026

This was my first experience with Otto Cadillac so I didn't know what to expect. From the time I walked in the door I was welcomed, directed to MY service advisor, Bill who listened to me, advised me of More

by rmiller58
Recommend Dealer
Yes
Employees Worked With
Bill McLean
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August 12, 2026

I don't want to give a narrative. They were excellent, can't that satisfy your survey. More

by bradleyej
Recommend Dealer
Yes
Employees Worked With
Bill M.
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Aug 13, 2026 -

Otto Cadillac responded

It means so much to us to see your review! Thanks from the team at Otto Cadillac.

August 12, 2026

In and out quickly Good dealership friendly helpful people I have never had any issues at Otto. Would highly recommend More

by maconnel6
Recommend Dealer
Yes
Employees Worked With
Bill
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Aug 12, 2026 -

Otto Cadillac responded

We are grateful for your kind words regarding our team! It’s wonderful to hear that you’ve always had such a positive experience at Otto Cadillac. We truly value your recommendation!

August 12, 2026

Very personable and friendly team - including the front desk person Beverly. Car was serviced quickly and there were no surprises. More

by CTHOMAS-ODELL
Recommend Dealer
Yes
Employees Worked With
Bill McLean
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Aug 12, 2026 -

Otto Cadillac responded

Thank you for sharing your feedback about the team and Beverly at Otto Cadillac! We’re pleased your service experience was prompt and transparent. Safe travels!

August 11, 2026

This is my second car purchase from Otto Cadillac and I love my new car. More

by lmsmith48
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bussinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2026 -

Otto Cadillac responded

Congratulations on your new car! We appreciate your loyal business and hope to work with you at Otto Cadillac for miles to come.

August 10, 2026

They were able to get me in immediately, made sure I was comfortable while I waited, service was fast More

by Dinaf43
Recommend Dealer
Yes
Employees Worked With
Bill Mclean
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Aug 11, 2026 -

Otto Cadillac responded

We love to hear that our quick service and comfortable space made a difference for you, Dina! Thank you for choosing us and for your kind words. See you next time at Otto Cadillac!

August 09, 2026

Had a great experience finding a car that fit both my wife and my needs. Mike worked well with the two of us to make sure we were comfortable and pleased with our purchase. More

by jonlday
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bussinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2026 -

Otto Cadillac responded

Thank you for choosing Otto Cadillac and for sharing your five-star feedback. We hope you and your wife enjoy your new car for many miles to come, Jon!

August 07, 2026

They corrected my issue promptly while I waited. The waiting area was pleasant and comfortable. Their diagnosis was correct from my description. More

by Jcondo604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2026 -

Otto Cadillac responded

We are happy to read your review of our team! Thank you for choosing Otto Cadillac and for sharing your support here. It means a lot!

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