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Otto Cadillac
Albany, NY
2,724 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,724 reviews
June 27, 2026
Mike, Ryan and Bill were very professional and courteous! I would highly recommend Otto's for anyone who is looking for an honest dealership to purchase a quality vehicle. I would highly recommend Otto's for anyone who is looking for an honest dealership to purchase a quality vehicle. More
by eldercamp52
Verified CustomerEmployees Worked With
Mike in sales and Bill in service.
June 26, 2026
Same as always excellent custom service, meets all expectations Dropping off your vehicle for couldn't be easier especially dealing with Bill expectations Dropping off your vehicle for couldn't be easier especially dealing with Bill More
by lefevreken7@gmail.com
Employees Worked With
Bill
June 26, 2026
I love this dealership, and I love Bill! They get me right in, explain everything thoroughly to me and I'm out in a timely manner. He did forget to add my coupon and my 55.00 gm rewards tho. They get me right in, explain everything thoroughly to me and I'm out in a timely manner. He did forget to add my coupon and my 55.00 gm rewards tho. So the bill was $136 and should've been $32.00 More
by Dinaf43
Employees Worked With
Bill
June 26, 2026
I love this dealership, and I love Bill! They get me right in, explain everything thoroughly to me and I'm out in a timely manner. He did forget to add my coupon and my 55.00 gm rewards tho. They get me right in, explain everything thoroughly to me and I'm out in a timely manner. He did forget to add my coupon and my 55.00 gm rewards tho. So the bill was $136 and should've been $32.00 More
by Dinaf43
Employees Worked With
Bill
June 24, 2026
I can confidently say that my experience at the dealership left me more than satisfied. Not only did I find a car that I love, but the entire process was smooth and stress-free. dealership left me more than satisfied. Not only did I find a car that I love, but the entire process was smooth and stress-free. More
by medinaj7013
