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Otto Cadillac
Albany, NY
2,861 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,861 reviews
September 20, 2026
I always go to OTTO for the best friendly professional experiences. My dealership! I will always use OTTO for my service and maintenance as well as upgrading my vehicle. experiences. My dealership! I will always use OTTO for my service and maintenance as well as upgrading my vehicle. More
by Momgsc1
Verified Customer
September 18, 2026
Service at otto Cadillac was great. It was quick and very professional. Amber took care of me and had me in and out in no time I would highly recommend it and I will definitely be back. It was quick and very professional. Amber took care of me and had me in and out in no time I would highly recommend it and I will definitely be back. More
by shirk_travis
September 18, 2026
Very accommodating and was attentive on my questions. I do have make a comment on the Finance Manager, she seemed to change her tone when I told her I wasnt going to buy a extended service contract . I I do have make a comment on the Finance Manager, she seemed to change her tone when I told her I wasnt going to buy a extended service contract . I thought I heard her saying oh well looks like my week isn't going off to a good start after I said I wasnt going with the service contract. More
by coachp1962
September 17, 2026
Quick and easy In and out, quick turn around. I don't think we need a 12 word statement I don't think we need a 12 word statement More
by mharding2
September 17, 2026
The dealership is first class and everything they do from entering to leaving. I recommend it to everyone. entering to leaving. I recommend it to everyone. More
by jeff2013Jeep
September 17, 2026
The people there are always polite, courteous, and always willing to help. Great customer service willing to help. Great customer service More
by jeff2013Jeep
September 17, 2026
Very clean, respectful of my time, great explanation of service needed to my vehicle. Goodbye service needed to my vehicle. Goodbye More
by amellcontracting
September 17, 2026
I CAN'T SAY ENOUGH GOOD ABOUT MY EXPERIENCE , EVERYONE WAS VERY POLITE AND INFORMATIVE, AMBER ANSWERED ALL MY QUESTIONS AND THE GENTLEMAN WHO GREETED ME AND LOOKED LIKE HE RAN THE SERVICE DEPARTMENT WAS A WAS VERY POLITE AND INFORMATIVE, AMBER ANSWERED ALL MY QUESTIONS AND THE GENTLEMAN WHO GREETED ME AND LOOKED LIKE HE RAN THE SERVICE DEPARTMENT WAS ALSO EXCELLENT , I APOLOGY THAT I CAN'T REMEMBER HIS NAME, YOUR DEALERSHIP ALWAYS GOES ABOVE AND BEYOND FOR ME AND I APPRECIATE IT VERY MUCH , THANK YOU ALL. More
by etale1260
