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Otto Cadillac
Albany, NY
2,356 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,356 reviews
October 30, 2025
Staff is Professional. They are extremely accommodating with schedule. The communication was clear and concise. They are extremely accommodating with schedule. The communication was clear and concise. More
by joecatadjuster71
Verified Customer
October 29, 2025
Accommodating. Personable. He is always a pleasure to deal with and helpful. Unlike most experiences with other dealerships. Personable. He is always a pleasure to deal with and helpful. Unlike most experiences with other dealerships. More
by Judi Hoffman
Employees Worked With
Bill M.
October 28, 2025
Amber was very helpful and knowledgeable. She kept me informed throughout the process. A great experience. She kept me informed throughout the process. A great experience. More
by Steven
Employees Worked With
October 26, 2025
They're doing a very good job of fixing a problem that was due to a defective part. Free of charge. was due to a defective part. Free of charge. More
by illae25
October 23, 2025
No hassle, no pressure, excellent service! Thank you for a smooth transition from my old vehicle you'll my new one. Thank you for a smooth transition from my old vehicle you'll my new one. More
by autumneve29
October 23, 2025
Ryan was absolutely amazing from the first phone call to the day of pickup. Everything went seamlessly and the professionalism and genuine nature of Ryan was unmatched! Thank you for a wonderful car shoppin the day of pickup. Everything went seamlessly and the professionalism and genuine nature of Ryan was unmatched! Thank you for a wonderful car shopping experience! More
by jchrysler15
Employees Worked With
October 23, 2025
You can tell the people at Otto do value their customer relationships. Thank you for the pleasant experience relationships. Thank you for the pleasant experience More
by markcards
October 22, 2025
Clean and friendly group, had a good day with accurate maintenance and reasonable pricing Thanks maintenance and reasonable pricing Thanks More
by David R
