Otto Cadillac

They are friendly. They seem to be thorough. They are professional. I feel confident they service my car correctly. They seem to be thorough. They are professional. I feel confident they service my car correctly. More

They are welcoming. When I drive in service bay they great you by name. They keep you updated with progress of repairs. They have new technology that assesses the car as When I drive in service bay they great you by name. They keep you updated with progress of repairs. They have new technology that assesses the car as you drive in to the bay. All very impressive. More

Steve was very patient and explained everything well. He handled the transaction very professionally. Thank you for a no pressure purchase. He handled the transaction very professionally. Thank you for a no pressure purchase. More

Came early and they got me right in and took care of me. Was great Was great More

Jason took the extra steps and discovered an issue with our radiator which he was able to replace in a few hours. Bill, made sure to bring is in to see the car, speak with Jason and then worked to give us our radiator which he was able to replace in a few hours. Bill, made sure to bring is in to see the car, speak with Jason and then worked to give us a ride while they repaired the radiator. More

Professional,Courteous and Caring Bill McLean was very professional, attentive and caring. Everyone there I dealt with was very cooperative and courteous. professional, attentive and caring. Everyone there I dealt with was very cooperative and courteous. More

It is to early to provide ratings on OTTO Cadillac. D Cohen did what a dealer sales person is paid to do maximize profit while providing customer with an acceptable deal. I know I did not get the best D Cohen did what a dealer sales person is paid to do maximize profit while providing customer with an acceptable deal. I know I did not get the best price but other factors resulted in my decision to accept the offer. Sean responded in a timely manner to my inquiry regarding a test drive. I appreciated Ryan,s recognition that I was not susceptible to add on packages that I have never ever purchased in the past. helped expedite this portion of the purchase process. Also your website does not accept the full names of your sales staff More

I actually loved how I could interact with the screen that showed almost every aspect of my car. I liked the waiting area as well. I was absolutely impressed with how quickly the maintenance was complete that showed almost every aspect of my car. I liked the waiting area as well. I was absolutely impressed with how quickly the maintenance was completed—those are exactly my expectations, and I know I can sometimes have unrealistic ones—so hats off to the service team. 😎 More

I don't think I got the best deal on the Buick and come to find out it was a rental car. I don't think I would have purchased it if I had known. Dan was fine. Ryan was amazing very trustworthy and forthcom to find out it was a rental car. I don't think I would have purchased it if I had known. Dan was fine. Ryan was amazing very trustworthy and forthcoming and responsive, the manager Ian avoided eye contact with us in the dealership lobby after the purchase which did not give us a good feeling. More