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Otto Cadillac
Albany, NY
2,841 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,841 reviews
September 05, 2026
Steve has been an excellent salesperson which is one of our reasons for returning Otto Cadillac for another car. our reasons for returning Otto Cadillac for another car. More
by mishwhite1
Verified Customer
September 05, 2026
When buying a luxury car like a Cadillac, I expect to be treated in a luxury manner, which is exactly what Mike and the entire Otto team did. treated in a luxury manner, which is exactly what Mike and the entire Otto team did. More
by mjoconnor0803
September 03, 2026
Very helpful throughout the whole process. They were attentive and explained all that I needed to know. They were attentive and explained all that I needed to know. More
by ecwhipple
September 02, 2026
Tremendous service very clear explanations Very good communication and timely work Proactive actions to prevent issues were implemented specifically tire rotation using data communication and timely work Proactive actions to prevent issues were implemented specifically tire rotation using data More
by hasan.nayfeh
Employees Worked With
Bill
September 02, 2026
There was an issue and they dealt with it immediately. They stand behind their product. They stand behind their product. More
by mikepassiglia
September 02, 2026
The service was excellent. The loaner car was clean. The lounge was warm. The parking area was spacious. The loaner car was clean. The lounge was warm. The parking area was spacious. More
by edjgorman
