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Otto Cadillac
Albany, NY
2,682 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,682 reviews
June 07, 2026
Went with a question, took care of it That sums it up pretty much See ya next service time pretty much See ya next service time More
by treasurehunter.george
Verified Customer
June 06, 2026
Great dealership. Specially Bill in service and Mike in Sales. They need to replace Ian. Specially Bill in service and Mike in Sales. They need to replace Ian. More
by DRAYKO
Employees Worked With
June 06, 2026
As an out-of-state purchaser the team was very patient with us and worked through emails, phone calls, and texts to coordinate everything. They drove the car out to us and I felt bad for the woman taking with us and worked through emails, phone calls, and texts to coordinate everything. They drove the car out to us and I felt bad for the woman taking our trade-in knowing she had a nice ride to us but had to drive a much older vehicle back. More
by JMD
June 06, 2026
Great attitude great techs good service you are more expensive and punishing customers for credit cards so I will re evaluate my choices in the future expensive and punishing customers for credit cards so I will re evaluate my choices in the future More
by JESTERCYCLE
Employees Worked With
Bill McLean
June 05, 2026
I want to give Paul the service manager kudos. .providing a great experience keeping me informed and very professional. Overall great service. .providing a great experience keeping me informed and very professional. Overall great service. More
by inc-15
June 03, 2026
Amber and Paul are awesome . They handle the situation very professionally and we are very satisfied.. Cadillac care are very good too . They handle the situation very professionally and we are very satisfied.. Cadillac care are very good too . More
by m_tran_chau
Employees Worked With
June 03, 2026
The car was as advertised . The stuff very nice and professional. The purchase was quick and easy. The stuff very nice and professional. The purchase was quick and easy. More
by mamilosz
June 03, 2026
Very nice dealership. The staff was all friendly. Very clean interior. They offer a lot of free beverages. Very hard to turn out of the parking lot and out on to central a The staff was all friendly. Very clean interior. They offer a lot of free beverages. Very hard to turn out of the parking lot and out on to central ave. More
by jazzybrown128
