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Otto Cadillac

Albany, NY

Overview
Employees
Reviews
4.8
2,756 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 2,756 reviews

July 19, 2026

I pulled in he greeted me and advised where to go to wait for the inspection, and they also wash the car More

by TINADEBO32
Recommend Dealer
Yes
Employees Worked With
Service
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July 18, 2026

OTTO Cadillac is the best dealership we have ever had They are all very professional & friendly More

by pwfa2
Recommend Dealer
Yes
Employees Worked With
Roger Prentiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Prentiss
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July 18, 2026

They are always transparent especially with safety issues, which is much appreciated. Everyone there is a pleasure to work with! More

by samivan1122
Recommend Dealer
Yes
Employees Worked With
Paul
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July 18, 2026

They are always transparent especially with safety issues, which is much appreciated. Everyone there is a pleasure to work with! More

by samivan1122
Recommend Dealer
Yes
Employees Worked With
Paul
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July 17, 2026

I was kept updated on the progress of my car repairs and the employees were very attentive. More

by bseales
Recommend Dealer
Yes
Employees Worked With
Bill Mclean
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July 16, 2026

We were able to get an appointment quickly. They took us in fast with quality care and service. We only deal with OTTO for service on our Cadillac. Everyone very professional and courteous. Gre More

by capullen50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2026 -

Otto Cadillac responded

We're happy to have your business and your trust! It's wonderful to hear that our team provided you with quick, quality, and professional service. Thank you for choosing Otto Cadillac and sharing your support. We hope to welcome you back next time!

July 15, 2026

We made an appointment and got there on time. Got my truck right and got everything fixed everything. They said they were gonna do when I was out the door. Excellent service. More

by kiepersteven
Recommend Dealer
Yes
Employees Worked With
Bill
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Jul 16, 2026 -

Otto Cadillac responded

Thank you for choosing Otto Cadillac and for sharing your experience! We’re here whenever you need us next, Steven.

July 15, 2026

Always the best! !!! Every experience at Otto is 10X from the moment I walk thru the door!!!! More

by RBLACKMAN
Recommend Dealer
Yes
Employees Worked With
Bill in service..
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Jul 16, 2026 -

Otto Cadillac responded

Thank you for reviewing Otto Cadillac! It was so kind of you to share your experience.

July 15, 2026

Everyone was great. Attentive to my needs Friendly and fast service. In and out quickly More

by rmc91660
Recommend Dealer
Yes
Employees Worked With
Paul and Mark and Billy
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Jul 16, 2026 -

Otto Cadillac responded

Thank you for stopping by to leave Otto Cadillac a wonderful review!

July 15, 2026

Got my car in on the schedule time communicated me via text messages and links to website on the cars progress and let me know when the car was available. Very smooth process. More

by Brianmarx0
Recommend Dealer
Yes
Employees Worked With
Bill Mclean
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Jul 16, 2026 -

Otto Cadillac responded

We are so glad you had a smooth and seamless process with us, Brian. Thank you for choosing Otto Cadillac, Inc and sharing your review! We appreciate your support!

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