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Otto Cadillac

Albany, NY

Overview
Employees
Reviews
4.8
2,876 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 2,876 reviews

October 03, 2026

Give Billy an Attaboy My car drives like new after a tire replacement and alignment More

by tom@capitaldig.com
Recommend Dealer
Yes
Employees Worked With
Billy
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October 02, 2026

Excellent Excellent service, kind, courteous, fast very professional I thought my experience there was excellent. They were kind courteous fast service great people clean environment. More

by dvsnick25
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
Print
October 02, 2026

Excellent as always From the time we get there unite time we leave everyone is 10X More

by RBLACKMAN
Recommend Dealer
Yes
Employees Worked With
Bill/Amber
Print
October 01, 2026

Very trustful, helpful and nice He was good to work with and did a good job More

by genedianna
Recommend Dealer
Yes
Employees Worked With
Bill
Print
Oct 01, 2026 -

Otto Cadillac responded

All of us at Otto Cadillac appreciate your great review, thank you!

October 01, 2026

The staff provided a professional and friendly atmosphere. They keep you informed as to the status of your service. They clearly explain any service required. More

by JAMA724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 01, 2026 -

Otto Cadillac responded

Thank you for sharing your five-star review of our team, we appreciate your business and hope to welcome you back to Otto Cadillac next time!

September 30, 2026

I am treated well. I have purchased several new & used Cadillacs from Otto over the last 5 years. More

by 76jstanco
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
Print
Oct 01, 2026 -

Otto Cadillac responded

This review means a lot to us! Thank you for choosing Otto Cadillac.

September 29, 2026

Excellent service Dealership is very well kept ! Rest rooms very clean ! Sales personnel and those in the garage are all friendly and ready and willing to help More

by camgoldie
Recommend Dealer
Yes
Employees Worked With
Bill McLean and Steve Lamon
Print
Oct 01, 2026 -

Otto Cadillac responded

Thank you for the 5-star review, camgoldie! We appreciate your business, and we hope to see you again at Otto Cadillac!

September 27, 2026

Professional knowledgeable friendly From the minute I arrived I felt there focus on my problem and they even verified my warranty . More

by Wliston
Recommend Dealer
Yes
Employees Worked With
Bill
Print
Sep 28, 2026 -

Otto Cadillac responded

Thank you for sharing your experience with Otto Cadillac! We’re happy to hear you felt so supported by our team. Safe travels!

September 26, 2026

Otto does a good job with sales and service and I recommend them to everyone I know. More

by mslevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 28, 2026 -

Otto Cadillac responded

Your recommendation means a lot to us here at Otto Cadillac!

September 24, 2026

Fantastic customer service Bill and amber are a fantastic team Dealership is very professional Dealership is best in capital district More

by danielbarbcarll
Recommend Dealer
Yes
Employees Worked With
Bill and amber
Print
Sep 25, 2026 -

Otto Cadillac responded

Thank you for the review! We're thrilled to hear that Bill and Amber provided you with exceptional service. We truly appreciate your support and hope to see you again at Otto Cadillac.

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