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Otto Cadillac

Albany, NY

4.8
2,921 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 2,921 reviews

November 01, 2026

Positive energy good vibes and everybody was super helpful with all smiles, and made me feel like family not just customer More

by Tyrone
Recommend Dealer
Yes
Employees Worked With
A few different people
November 01, 2026

Michael was great . . .got a lot of confidence with hm as ir was my first time working with him! Also Declan-she did s great job laying out the process for us! Overall More

by MKZmadman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2026

Great experience as always! The service and selection is second to none. The performance of the vehicle speaks for itself and why we come back year after year. More

by jim.372466
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bussinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2026

they told me what I needed. They did what was supposed to be done and professional got it done as quick as possible. More

by nursesuzan
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
Oct 29, 2026 -

Otto Cadillac responded

We are glad to hear our service team got the job done so efficiently! Thank you for choosing Otto Cadillac, and we hope to see you again down the road!

October 28, 2026

they told me what I needed. They did what was supposed to be done and professional got it done as quick as possible. More

by nursesuzan
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
October 27, 2026

Always amazing. I think amazing covers it all in a nutshell No This is silly. More

by DMPRC7
Recommend Dealer
Yes
Employees Worked With
Bill McLean
October 27, 2026

Excellent and knowledgeable service provided by Bill McLean. Service department is first rate. Great customer satisfaction. More

by DMPRC7
Recommend Dealer
Yes
Employees Worked With
Bill McLean
October 27, 2026

It's always a positive experience with everyone at Otto. .. Love dealing with them!!!! Best dealer ever... More

by RBLACKMAN
Recommend Dealer
Yes
Employees Worked With
Bill
October 26, 2026

It was easy because they gave me a loaner- the first time I drove an electric car and it was better than I thought. ?? More

by patbologna99
Recommend Dealer
Yes
Employees Worked With
Bill McLean
October 24, 2026

Purchased and serviced my last 4 vehicles with Otto and have always had an excellent experience. All are friendly, competent and professional. More

by Kmaher1of4
Recommend Dealer
Yes
Employees Worked With
Bill McLean
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