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Otto Cadillac
Albany, NY
2,140 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,140 reviews
April 15, 2023
Very good service department at Otto. Thank you for always taking good care of my car. Thank you for always taking good care of my car. More
by mshaw1256
Verified Customer
April 14, 2023
Great service . Friendly professional staff. Highly recommend Carlos Lopez if you’re looking for a new or used car. Friendly professional staff. Highly recommend Carlos Lopez if you’re looking for a new or used car. More
by darcyrockwell
Employees Worked With
Other Employees :
Carlos Lopez, Dawn Crossley
April 14, 2023
Picked a new vehicle up serviced it gave us a loaner delivered it back. Thank you. delivered it back. Thank you. More
by meatball74
Employees Worked With
April 13, 2023
They are welcoming, communicative and to date have provided knowledgeable and efficient service. Will be going back provided knowledgeable and efficient service. Will be going back More
by Acetosteven8
April 12, 2023
Great customer service especially Bill mclane and his staff great mechanics also very knowledgeable thank you staff great mechanics also very knowledgeable thank you More
by gerry_clow
Employees Worked With
April 10, 2023
Otto Cadillac is great - both the service and sales departments are friendly and do their best to get you on the road in a car that works well, is safe and that you’ll love. When one Cadillac reached t departments are friendly and do their best to get you on the road in a car that works well, is safe and that you’ll love. When one Cadillac reached the end of its life I didn’t think twice about buying from Otto because I felt comfortable brining my car in for service More
by heidi.spohn
Employees Worked With
April 08, 2023
Warranty work with a very pleasant dealership, and personnel. So far so good! (L.o.v.e. my XT4!) personnel. So far so good! (L.o.v.e. my XT4!) More
by mmsrygley
April 06, 2023
I love Otto! It’s always a very pleasant experience. Bill always tKes excellent care of me and Cindy! It’s always a very pleasant experience. Bill always tKes excellent care of me and Cindy! More
by jmullen30
April 04, 2023
Always right in and out. They are so nice and know you when you drive into the shop. The waiting area is comfortable and clean. They are so nice and know you when you drive into the shop. The waiting area is comfortable and clean. More
by debkhook
Employees Worked With
