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Otto Cadillac
Albany, NY
2,159 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,159 reviews
August 03, 2022
the staff was friendly , knowledgeable and was very helpful and accommodating to my needs and concerns. I would definitely recommend this dealership. helpful and accommodating to my needs and concerns. I would definitely recommend this dealership. More
by bklyn75
Verified Customer
August 03, 2022
Courtesy very professional nice made should that you was comfortable wild you were waiting on your car comfortable wild you were waiting on your car More
by albertjones15965
Employees Worked With
August 02, 2022
I was treated very nicely and they gave me a ride home and washed and vacuumed my car. It needed a part that had to be ordered and will call when it comes in. Very courteous staff and washed and vacuumed my car. It needed a part that had to be ordered and will call when it comes in. Very courteous staff More
by mafitz07
Employees Worked With
August 02, 2022
Otto service team is great! Appt was easy to schedule (for two vehicles in same time slot!) diagnostic equipment is top notch (so you know about immediate issues as well as upc Appt was easy to schedule (for two vehicles in same time slot!) diagnostic equipment is top notch (so you know about immediate issues as well as upcoming service needs), work is done in timely manner and general ambiance is upbeat and accommodating! More
by jbpoorman
August 02, 2022
Super professional, friendly and clean. Best dealership around! This is my second Cadillac purchased from Otto and I’ll go back for my third! Best dealership around! This is my second Cadillac purchased from Otto and I’ll go back for my third! More
by TOBY.RABENBURG
Employees Worked With
August 01, 2022
I think the service department dose a great job i will recommend this to anyone recommend this to anyone More
by derekpope1010
July 30, 2022
This is a well informed, professional dealership that puts the customer needs and service to the forefront. They are always a pleasure to work with. puts the customer needs and service to the forefront. They are always a pleasure to work with. More
by esainato
July 30, 2022
I really like the personal attention given to us when ever we have regular service done on our ST5, it was very noticeable especially when we purchased our Cadillac from Otto. Never had that at sny othe ever we have regular service done on our ST5, it was very noticeable especially when we purchased our Cadillac from Otto. Never had that at sny other dealership I've been to loo. Thanks Bill!!! More
by michael.j.mcdonough
Employees Worked With
July 29, 2022
Always helpful, from sales to service! Great friendly staff, no pressure, and all departments provide as much convenience to their customers as possible. Great friendly staff, no pressure, and all departments provide as much convenience to their customers as possible. More
by hh6potter
Employees Worked With
July 27, 2022
Quick excellent service, always courteous. They go the extra mile to make the experience a pleasant one. They go the extra mile to make the experience a pleasant one. More
by afiero123
