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Otto Cadillac
Albany, NY
2,165 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,165 reviews
June 30, 2022
Employees are amazing Only problem I had bought new car had to come home from pick up and clean it Had it Simonized couple months later thought it would have been detailed also Had to clean all windows. had to come home from pick up and clean it Had it Simonized couple months later thought it would have been detailed also Had to clean all windows. More
by wbarb89
Verified Customer
June 30, 2022
We received nothing short of a 5-star service. Dan, our salesman, was patient and answered all our questions. There was no pressure to sell. Jeff and Ian were also very helpful. Nelson explai Dan, our salesman, was patient and answered all our questions. There was no pressure to sell. Jeff and Ian were also very helpful. Nelson explained the different features of the car and was extremely patient. Otto Cadillac is truly a first-class dealership! More
by fpredmore
June 29, 2022
I was told me $1500 for repair. Hour later, possibly $10,000. Slow return call. Had to switch service employee. Told $4,900 plus taxr. Total $5,800. Andrew really got over on me. Hour later, possibly $10,000. Slow return call. Had to switch service employee. Told $4,900 plus taxr. Total $5,800. Andrew really got over on me. More
by iverymarlon
June 28, 2022
From now on, I will always seek a second opinion for any proposed mechanical needs. proposed mechanical needs. More
by WLUNDGREN3
Employees Worked With
June 27, 2022
They staff were efficient and courteous. We did not have to wait and was attended to promptly We did not have to wait and was attended to promptly More
by korishahosein
June 25, 2022
Great service. Awesome experience. First class all the way. They exceeded my expectations every step of the way. Awesome experience. First class all the way. They exceeded my expectations every step of the way. More
by dhostig
June 24, 2022
Billy and the service team are always awesome! This time was no exception. I appreciate their hard work and customer service. This time was no exception. I appreciate their hard work and customer service. More
by nickcrudo
June 24, 2022
This is the finest dealership in the area. Polite and courteous go without saying. My car runs well all due to their expert care given I will return to purchase another in the future. Polite and courteous go without saying. My car runs well all due to their expert care given I will return to purchase another in the future. More
by cv91745
June 24, 2022
Everyone with polite and courteous. Things were well explained and required service was completed when expected Things were well explained and required service was completed when expected More
by sfranklin0
Employees Worked With
