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Otto Cadillac
Albany, NY
2,277 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,277 reviews
March 31, 2022
So far so good. Have used for repair once and for routine service once. So far there have been no attempts to take advantage of me. I will continue to use Otto. Have used for repair once and for routine service once. So far there have been no attempts to take advantage of me. I will continue to use Otto. More
by dogfather25
Verified Customer
March 29, 2022
The dealer shipped took my car on time and treated me with respect. Everyone was nice. with respect. Everyone was nice. More
by Polsinellianthony@yahoo. Com
Employees Worked With
March 29, 2022
The service is always great at Otto. They always finish my service on time and correctly. I will be purchasing a new car soon and it will most likely be from Otto because of their grea They always finish my service on time and correctly. I will be purchasing a new car soon and it will most likely be from Otto because of their great service department. More
by mjegolfman2
Employees Worked With
March 29, 2022
Top notch service! Service manager went out of his way to accommodate transportation for us. Service manager went out of his way to accommodate transportation for us. More
by bches
Employees Worked With
March 25, 2022
Top notch service, staff, and facility. Bill Mclean is excellent as always. He is personable and efficient. Bill Mclean is excellent as always. He is personable and efficient. More
by ASHLEY
Employees Worked With
March 24, 2022
This place is amazing. This is my 4th Cadillac from Otto. Wouldn't go anywhere else. Dan was great to deal with. He explained everything to me about my new car. This is my 4th Cadillac from Otto. Wouldn't go anywhere else. Dan was great to deal with. He explained everything to me about my new car. More
by tmleg199
March 23, 2022
Excellent people, great communication and great work. Cadillac dealerships should make their customers feel special because Cadillacs are special. Otto Cadillac always does this. Cadillac dealerships should make their customers feel special because Cadillacs are special. Otto Cadillac always does this. More
by Csk
March 23, 2022
I have been buying cars from Otto for 30 years. I love them. I mistakenly bought a Subaru 3 1/2 months ago. Mistake. I came back and I'm glad I did. I'll look forward to my first maintenance as the I love them. I mistakenly bought a Subaru 3 1/2 months ago. Mistake. I came back and I'm glad I did. I'll look forward to my first maintenance as they are the best. More
by debkhook
March 23, 2022
The staff is extremely courteous and knowledgeable. The dealership is very clean. The dealership was very accommodating when I was making my appointment. The dealership is very clean. The dealership was very accommodating when I was making my appointment. More
by Rkebea
Employees Worked With
March 23, 2022
Been working with Otto Cadillac for several years and really thankful for our salesman Declan Cohen. He is kind, thoughtful and really helpful. He knows how to accommodate your needs for a vehicle and ke really thankful for our salesman Declan Cohen. He is kind, thoughtful and really helpful. He knows how to accommodate your needs for a vehicle and keeps you informed. The level of professionalism is top notch. And I have to mention Bill in service who I used to bug a lot. He took good care of my CTS and was always upfront! Really, thanks to all OTTO employees! I love my new XT5! More
by KKGW29
