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Otto Cadillac
Albany, NY
2,143 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,143 reviews
September 18, 2019
Great experience. From the minute we pulled on the lot everyone was extremely friendly. Everyone we walked by said hi and asked if we needed assistance. Steve and Ian From the minute we pulled on the lot everyone was extremely friendly. Everyone we walked by said hi and asked if we needed assistance. Steve and Ian were the best experience I have had car shopping. I would recommend you guys to anyone looking for a car. . More
by ANTBOOF
Verified Customer
September 18, 2019
satisfaction guaranteed I bought the cheapest car on the lot and was treated as if it was the best. I would gladly deal with this dealership again. I bought the cheapest car on the lot and was treated as if it was the best. I would gladly deal with this dealership again. More
by KVH
September 13, 2019
Excellent service! Steve Lemon is awesome. He came to get my car for service, lent me his car, and brought my car back extremely promptly. This is unbelievable! I am so Steve Lemon is awesome. He came to get my car for service, lent me his car, and brought my car back extremely promptly. This is unbelievable! I am so grateful. More
by LRIZZO1
Employees Worked With
September 12, 2019
Great Experience My husband was super impressed by the service, friendliness and overall first experience being serviced. And the price was right! Cannot say enough My husband was super impressed by the service, friendliness and overall first experience being serviced. And the price was right! Cannot say enough about this establishment. More
by MEH082957
September 09, 2019
Great Buying Experience!!!! Declan Cohen and Ian Maher were a joy to work with and they worked hard on this deal to find me the perfect fit! A Great Experience!!!!!!!!! Declan Cohen and Ian Maher were a joy to work with and they worked hard on this deal to find me the perfect fit! A Great Experience!!!!!!!!! More
by PARKER0065
September 09, 2019
Outstanding Service is the Standard at Otto I have been an Otto Cadillac customer since 2016. I can say unequivocally state that the staff at Otto are the best in the business. Each and every vi I have been an Otto Cadillac customer since 2016. I can say unequivocally state that the staff at Otto are the best in the business. Each and every visit they bestow an awesome positive & caring attitude. My service is completed on-time every visit. Thank you Otto! More
by NEWYORKMBA
September 09, 2019
Very satisfied My appointment was as scheduled. I arrived 15 minutes early and they took my car in right away. Paper work was minimal. The loaner car was ready to go My appointment was as scheduled. I arrived 15 minutes early and they took my car in right away. Paper work was minimal. The loaner car was ready to go and my car was done before I got back. Can’t say enough good about Otto service! More
by LDIGIO21
Employees Worked With
September 07, 2019
Easy, stress free The deal was handled over the phone. When I arrived to pick up the vehicle all paperwork was ready to be signed. After sale was complete, salesman w The deal was handled over the phone. When I arrived to pick up the vehicle all paperwork was ready to be signed. After sale was complete, salesman went over the vehicle with us and we were on our way. More
by J.GOMBACH
September 05, 2019
Quick and easy As always, friendly, helpful and caring. We were greeted by our first names and they knew exactly why we were there. Again, quick and easy. As always, friendly, helpful and caring. We were greeted by our first names and they knew exactly why we were there. Again, quick and easy. More
by amalindell
September 02, 2019
Service Department I always feel like my car is in good hands with Bill . Excellent service writer . Would definitely recommend this service department to friends and I always feel like my car is in good hands with Bill . Excellent service writer . Would definitely recommend this service department to friends and family. More
by jwest818
Employees Worked With
