
Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,143 reviews
Five stars Whole team was great, fast and friendly!!! They all got back to me quickly, and answered any questions I had. Thumbs up all around. Thanks again! Whole team was great, fast and friendly!!! They all got back to me quickly, and answered any questions I had. Thumbs up all around. Thanks again! More
Update all software in the computer We were treated very well, but they misjudged the time necessary for all of the updates, first estimate 1.5 hours, second estimate 3 hours, third esti We were treated very well, but they misjudged the time necessary for all of the updates, first estimate 1.5 hours, second estimate 3 hours, third estimate 4.5 hours. Not their fault though! They are all very cordial and gave us a loaner car. More
Great service! Excellent service and easy to work with.. scheduling appointments are a breeze and they get you in and out quickly. I would highly recommend Otto Ca Excellent service and easy to work with.. scheduling appointments are a breeze and they get you in and out quickly. I would highly recommend Otto Cadillac. More
Fast and efficient Staff is very friendly. The service manager is very informative . He explained what was done so I could understand it. The waiting room is always clea Staff is very friendly. The service manager is very informative . He explained what was done so I could understand it. The waiting room is always clean More
Otto’s is the best! Otto Cadillac has the best service center around! The staff are friendly and very organized and their attention to detail is flawless!! I’d recommend Otto Cadillac has the best service center around! The staff are friendly and very organized and their attention to detail is flawless!! I’d recommend Otto’s to anyone! More
Pleasant purchasing experience. I was disappointed when I arrived after my 1 hr drive and was told the car I was to check out and test drive was sold!!! It's funny how things work o I was disappointed when I arrived after my 1 hr drive and was told the car I was to check out and test drive was sold!!! It's funny how things work out. I checked out a similar auto and felt it was a bit small for my taste. There was a pretty CTS in the show room which caught my eye and that's what I ended up with. I appreciated the low key and knowledgeable sales person, Declan. My trade has issues and all was explained on how it affected my trade value. Happy with the price and the experience. More
Outstanding care Best experience buying a car. Professional and very respectful from both the sales and finance departments. No pressure at all, which was stated Best experience buying a car. Professional and very respectful from both the sales and finance departments. No pressure at all, which was stated upfront, highly recommended More
My best purchase experience ever! This experience was my best vehicle purchase experience ever. No constant haggling or back and forth. Got a fair price for my trade in and paid a fair This experience was my best vehicle purchase experience ever. No constant haggling or back and forth. Got a fair price for my trade in and paid a fair price for my new car. All the people in the dealership are welcoming and friendly. Will definitely look to purchase here again More
Could not ask for better customer service! I appreciate OTTO's low pressure approach to selling cars. I test drove several cars over the course of a week and never felt pressured to buy one. I appreciate OTTO's low pressure approach to selling cars. I test drove several cars over the course of a week and never felt pressured to buy one. Steve LeMon is extremely knowledgeable, beyond patient and always available to answer questions. Steve and Ian made the process of buying a car painless. More
couldn,t have been any more pleasanter!! Steve Lemon was so helpful,asked the correct questions to define they type of car (XT5) we were looking for.Exterior and interior colors we love,more Steve Lemon was so helpful,asked the correct questions to define they type of car (XT5) we were looking for.Exterior and interior colors we love,more importantly we love the test drive.SOLD us right there.Miss the CD player in my old car but the XT5 is so much more of a car. Tech advanced way beyond my understanding og todays cars. More