Otto Cadillac

Bill is always fantastic! He's the reason I have been coming back to Otto for service on all my cars starting with my Pontiac in 2009. I don't trust anyone else with my cars. He's the reason I have been coming back to Otto for service on all my cars starting with my Pontiac in 2009. I don't trust anyone else with my cars. More

From Beverly who answered when I called to Bill who directed the services my car needed to those who did the work , everything was handled in a courteous and professional manner. Otto staff is the real directed the services my car needed to those who did the work , everything was handled in a courteous and professional manner. Otto staff is the real deal!?? More

Great experience to get my deal in a straight forward way. Right to my expectations without wasting time on "price negotiations". It shows the team clearly identified customers needs and provided customi way. Right to my expectations without wasting time on "price negotiations". It shows the team clearly identified customers needs and provided customized services. More

Service is always correct and very welcoming. The service advisors always explain the repair. Great service! The service advisors always explain the repair. Great service! More

Was very pleased with the great service and staff that we received. Such a pleasure doing business with Otto Cadillac. received. Such a pleasure doing business with Otto Cadillac. More

The greeting service people are friendly and want to help. They are a victim of the mechanics working on your car. Who are just in my opinion pretty bad. Wanted Inspection and new battery. They changed help. They are a victim of the mechanics working on your car. Who are just in my opinion pretty bad. Wanted Inspection and new battery. They changed the battery before the Inspection. Now I had to drive 150 miles before they could do an emission inspection. Not too smart. Glove box needed repair. They examine order and charge for part, go to appointment bring car in. oh! needs something else will cost more and more parts. No thank you I left. The mechanics their have to do too much trouble shooting to get to the problem and cost you a small fortune. Glove box never did get fixed and in worst shape then when I brought it there. Was told by 2 different people not to bring your Cadillac there I should have listened. Sorry just not happy. More

They're always very attentive. Super fun and easy to talk to! Fast, friendly and very good to the customer!! Super fun and easy to talk to! Fast, friendly and very good to the customer!! More

Convenient, reliable, effective. Consistent with a true Cadillac experience. Doing a good job of building brand loyalty. Consistent with a true Cadillac experience. Doing a good job of building brand loyalty. More

He took good care of me. I think that's the only thing that matters I did this through e mail already The only downside of the experience is the consistent pleading for ratin I think that's the only thing that matters I did this through e mail already The only downside of the experience is the consistent pleading for ratings More

I had a wonderful experience there. I will always bring my vehicle there. Great atmosphere! Wonderful service! I will always bring my vehicle there. Great atmosphere! Wonderful service! More