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Otto Cadillac

Albany, NY

4.8
2,644 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 2,644 reviews

April 29, 2026

Amber does an amazing job in every aspect, Great Job Amber I would buy another vehicle from Otto just because of the service they provide More

by nracrso
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
Apr 30, 2026 -

Otto Cadillac responded

We love hearing this! Thank you for choosing Otto Cadillac and for sharing your support for Amber and the team. We look forward to working with you again down the road!

April 29, 2026

Good service for my car and perfect . Every thing is good .Thank you for the service. More

by minsoethan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Otto Cadillac responded

It was our pleasure to assist you! Thank you for choosing Otto Cadillac.

April 29, 2026

Great dealership to work with! Purchased our 2nd vehicle last week. Everyone is so friendly and welcoming from the front desk, sales, finance, and service department. More

by Sandib
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bussinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Otto Cadillac responded

Thank you so much for the feedback, Sandib! We wish you many safe and happy miles in your new vehicle. -The Otto Cadillac Team

April 28, 2026

Got my car in on time addressed my concerns fantastic for my first time my first oil change when my new car More

by cwade6
Recommend Dealer
Yes
Employees Worked With
Amber Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
Apr 28, 2026 -

Otto Cadillac responded

We're glad to hear your first oil change with your new car went smoothly! We look forward to welcoming you back to Otto Cadillac in the future. Safe travels!

April 28, 2026

Got me right in on time. Was done on time as promised always great service and they really seemed to care about my car from beginning to end. More

by cwade6
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
Apr 28, 2026 -

Otto Cadillac responded

Thank you for sharing your experience with us! We truly value your support and look forward to seeing you again at Otto Cadillac. Safe travels!

April 28, 2026

Got my car in on time addressed my concerns fantastic for my first time my first oil change when my new car More

by cwade6
Recommend Dealer
Yes
Employees Worked With
Amber Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
Apr 28, 2026 -

Otto Cadillac responded

Thank you for sharing your first service experience with Otto Cadillac! We're so happy we could help.

April 25, 2026

Awesome customer service good pricing and delivery. Dan is the best and very communicative. Highly recommend. More

by krisspezza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Zukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bussinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Otto Cadillac responded

We appreciate your feedback and recommendation! We'll be sure to pass along your praise to Dan. Thank you for choosing Otto Cadillac. Enjoy the ride!

April 25, 2026

The staff was very friendly and helpful. The time it took for a diagnostic was a little excessive. More

by demastre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Otto Cadillac responded

Your kind review warms our hearts! Thank you from the Otto Cadillac Team.

April 24, 2026

I got a nice car for a cheap price, friendly staff, can't complain at all! More

by jgolden3792
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
Apr 27, 2026 -

Otto Cadillac responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Otto Cadillac Team

April 24, 2026

Great service, very helpful staff. They listen to your concerns and make sure all your questions are answered. More

by HappyCustomer
Recommend Dealer
Yes
Employees Worked With
Bill McLean
Apr 27, 2026 -

Otto Cadillac responded

Thank you for the awesome feedback! We look forward to serving you again here at Otto Cadillac.