Back

Otto Cadillac

Albany, NY

4.7
1,670 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
Contact Dealership

1769 Central Ave

Albany, NY

12205

Directions

By Type

Showing 1,670 reviews

April 11, 2024

They checked my car over, changed the oil. Explained everything they were doing promptly. Good service. More

by elainewarf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

As always I am not disappointed. They are great people who care, about their customers More

by benoitr1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2024

Service dept is great. Kept us well informed of the service process. I like the car wash after oil change! More

by kyleramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2024

The group went above and beyond to close the deal. They found me a wonderful vehicle that filled all our needs and then some.. The price was good and the experience was pleasant. They closed the deal More

by rangerwt1206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Zukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

Professional The service was provided as stated and was completed on time and to my satisfaction More

by PLETKO308
Recommend Dealer
Yes
Employees Worked With
Bill
April 05, 2024

Always friendly and willing to help with any issues. Allowed me to get an courtesy vehicle last minute. More

by ginapres
Recommend Dealer
Yes
Employees Worked With
Bill McLean
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

Excellent customer service. Service Writer Amber was very professional. Service was also speedy. Great dealership. More

by katypinckney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

Everyone did an excellent job, they were a pleasure to work with. They helped me iron out a few hiccups and had me on my way. More

by Butterbean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
April 03, 2024

Friendly, accommodating, kept me informed on progress of work being done. Easy to use my points to pay for service. More

by kenb2
Recommend Dealer
Yes
Employees Worked With
Bill
April 02, 2024

A a a a a a a a aca a a a a a a a a a a a a More

by rhehman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.