Otto Cadillac - Service Center

Expensive but excellent service and they had a loaner for me which was perfect. They fixed my Escalade quickly and were very nice. me which was perfect. They fixed my Escalade quickly and were very nice. More

Excellent problem resolution. One two three four five six seven eight nine ten eleven twelve One two three four five six seven eight nine ten eleven twelve More

They guided me with the service that is necessary for my car, my first EV. I was in and out so quickly, less than 30 minutes. Great customer service from Amber. She was friendly and knowledgeable. car, my first EV. I was in and out so quickly, less than 30 minutes. Great customer service from Amber. She was friendly and knowledgeable. More

My experience with Otto has always been excellent with service and staff. Top notch dealership! service and staff. Top notch dealership! More

Bill and Amber are both very friendly, professional and knowledgeable in the service department! Always helpful! knowledgeable in the service department! Always helpful! More

Amber and Bill in service were awesome ! Vehicle was delivered on time and done perfectly Vehicle was delivered on time and done perfectly More

Easy process with valet. Service advisor kept me apprised of what was going on with the vehicle Service advisor kept me apprised of what was going on with the vehicle More

Bill is pleasant, organized and communicates effectively Bill is also very honest and knows both my car and me well Bill is also very honest and knows both my car and me well More

Dealership is the best I’ve ever had. Great pricing, service and timely repairs. Appointments are on time and the service department personnel is second to none. Great pricing, service and timely repairs. Appointments are on time and the service department personnel is second to none. More

Bill, the service manager was incredibly helpful and understanding of the need to take extra special care of my late son’s 2016 ATS that was purchased at Otto Cadillac. He went above and beyond to deal understanding of the need to take extra special care of my late son’s 2016 ATS that was purchased at Otto Cadillac. He went above and beyond to deal with the warranty company that my son purchased his extended warranty through and made sure everything was covered and that the two repairs and even one that I was not aware was needed were completed professionally and timely. More