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This rating includes all service center reviews, with more weight given to recent reviews.
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1,529 Reviews of Otto Cadillac - Service Center
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April 22, 2022
The service manager and entire service dept are very pleasant and professional! A joy to work with! pleasant and professional! A joy to work with! More
by emellisa
Verified Customer
April 22, 2022
Outstanding service, outstanding staff. Immaculate lounge. You are made to feel like family as soon as you arrive. Service is completed perfectly without any issues. Immaculate lounge. You are made to feel like family as soon as you arrive. Service is completed perfectly without any issues. More
by NEWYORKMBA
April 22, 2022
This time around they did a perfect alignment with no issues! Will definitely be back for future alignments issues! Will definitely be back for future alignments More
by damian11645
April 20, 2022
Service team very patient, kind and attentive to our concerns and needs for our Cadillac concerns and needs for our Cadillac More
by Bekkering-ellisfuneralhone
Employees Worked With
April 18, 2022
Otto Cadillac always takes care of our vehicle with a great standard of excellence. Bill McLean does a superior job. great standard of excellence. Bill McLean does a superior job. More
by MCARLSON4
Employees Worked With
April 16, 2022
My best experience with a car dealership is always at Otto. The staff is always friendly and courteous, always have excellent service. Otto. The staff is always friendly and courteous, always have excellent service. More
by rmcv1012
April 15, 2022
Bill McLean is very personable & Professional. The job was done correctly, in a timely manner, and for a "decent" price. The job was done correctly, in a timely manner, and for a "decent" price. More
by dcarrington98
Employees Worked With
April 15, 2022
Service is always great. Bill McLean does a great job meeting my needs every time I come in. Bill McLean does a great job meeting my needs every time I come in. More
by rcseward
Employees Worked With
April 15, 2022
Unfortunately the service manager has not responded to my multiple inquiries regarding a repair that apparently May have been due to faulty service and or parts previously. multiple inquiries regarding a repair that apparently May have been due to faulty service and or parts previously. More
by Dr Sterling
Employees Worked With
Service manager
April 15, 2022
Andrew checked me right in. My car was clean when I received it back. However the oil indicator wasn't set back to zero, and the tire rotation wasn't indicated on receipt. I ca My car was clean when I received it back. However the oil indicator wasn't set back to zero, and the tire rotation wasn't indicated on receipt. I called and asked to be talked through it to reset it. Bill was able to do that quickly. Bill also stated he saw the tires get rotated. Overall, very satisfied More
by cacsmc2632
