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This rating includes all service center reviews, with more weight given to recent reviews.
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1,527 Reviews of Otto Cadillac - Service Center
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January 19, 2022
Great customer service, very knowledgeable and always knows exactly what I need and resolves the issues. knows exactly what I need and resolves the issues. More
by wendell_giles
Verified CustomerEmployees Worked With
Other Employees :
Melissa D'Errico, Sarah Pritchard
January 17, 2022
Service was great, on time, and efficiently handled. Car was cleaned and vacuumed. Paperwork was fast and precise. was cleaned and vacuumed. Paperwork was fast and precise. More
by pjdys
January 16, 2022
Service on time issue fixed 1st time the right way. Follow up to service each time. Follow up to service each time. More
by jtuffey
January 15, 2022
This was the third time that I have brought my car for service at Otto. Each time I was pleased . Everyone is friendly, polite , knowledgeable and professional . Thank you service at Otto. Each time I was pleased . Everyone is friendly, polite , knowledgeable and professional . Thank you More
by Saguinan
Employees Worked With
Service
January 14, 2022
Excellent service Bill is a great service advisor. Vehicle was repaired on time and as quoted Vehicle was repaired on time and as quoted More
by colarossi_j
Employees Worked With
Other Employees :
Melissa D'Errico, Sarah Pritchard
January 13, 2022
Had a problem with my left rear directional. Talk to Billy in service. He got me in quickly and resolved my problem. He also pointed out that I would be due for an oil change shortly. It was at 13%. We Billy in service. He got me in quickly and resolved my problem. He also pointed out that I would be due for an oil change shortly. It was at 13%. We took care of that also. I have always had great service at Otto. Billy does a great job. More
by mjegolfman
Employees Worked With
January 13, 2022
Excellent service, I am always pleased. I would definitely recommend Otto Cadillac. I have never felt like they tried to sell me something I didn’t need. definitely recommend Otto Cadillac. I have never felt like they tried to sell me something I didn’t need. More
by Kjmilkins
Employees Worked With
Bill McLean
January 12, 2022
Bill and his team are the best…you are lucky to have him…service drives sales him…service drives sales More
by BRAGUCCI33
Employees Worked With
January 10, 2022
Excellent service ,very professional and courteous staff, they performed the work requester in a timely manner . they performed the work requester in a timely manner . More
by adatim
January 08, 2022
Usually have had great service - this time was not the case at all! They charged me for my oil change (on a lease where it is included). Said oil change leaked all over my driveway. Got the runaround when case at all! They charged me for my oil change (on a lease where it is included). Said oil change leaked all over my driveway. Got the runaround when asking about clean up. D my refund. Also tried to sell me new windshield wipers- but were just replaced a few months ago. Was told that they would get back to me and I was the one who had to continually follow up. More
by seg192
Employees Worked With
