Otto Cadillac - Service Center

Good service Bought a s u v cue console went bad Confirmed on a visit part ordered came on time given appointment to come in Greeted by Bill good experie Bought a s u v cue console went bad Confirmed on a visit part ordered came on time given appointment to come in Greeted by Bill good experience Work was done on time He answered my questions More

Service Bill is great, service is great too. Just wish Otto offered quick oil and rotation service without having to schedule a week or more out. Bill is great, service is great too. Just wish Otto offered quick oil and rotation service without having to schedule a week or more out. More

Oil Change Everything was great as always. Oil was changed in a timely fashion. The waiting area is really nice and accommodating with coffee and water offered Everything was great as always. Oil was changed in a timely fashion. The waiting area is really nice and accommodating with coffee and water offered. More

Excellent service! Steve Lemon is awesome. He came to get my car for service, lent me his car, and brought my car back extremely promptly. This is unbelievable! I am so Steve Lemon is awesome. He came to get my car for service, lent me his car, and brought my car back extremely promptly. This is unbelievable! I am so grateful. More

Great Experience My husband was super impressed by the service, friendliness and overall first experience being serviced. And the price was right! Cannot say enough My husband was super impressed by the service, friendliness and overall first experience being serviced. And the price was right! Cannot say enough about this establishment. More

Outstanding Service is the Standard at Otto I have been an Otto Cadillac customer since 2016. I can say unequivocally state that the staff at Otto are the best in the business. Each and every vi I have been an Otto Cadillac customer since 2016. I can say unequivocally state that the staff at Otto are the best in the business. Each and every visit they bestow an awesome positive & caring attitude. My service is completed on-time every visit. Thank you Otto! More

Very satisfied My appointment was as scheduled. I arrived 15 minutes early and they took my car in right away. Paper work was minimal. The loaner car was ready to go My appointment was as scheduled. I arrived 15 minutes early and they took my car in right away. Paper work was minimal. The loaner car was ready to go and my car was done before I got back. Can’t say enough good about Otto service! More

Quick and easy As always, friendly, helpful and caring. We were greeted by our first names and they knew exactly why we were there. Again, quick and easy. As always, friendly, helpful and caring. We were greeted by our first names and they knew exactly why we were there. Again, quick and easy. More

Service Department I always feel like my car is in good hands with Bill . Excellent service writer . Would definitely recommend this service department to friends and I always feel like my car is in good hands with Bill . Excellent service writer . Would definitely recommend this service department to friends and family. More

Good job, as usual Service department spot on, quick and thorough. The service staff reached out to me in advance to be sure that all needed service was scheduled. Wor Service department spot on, quick and thorough. The service staff reached out to me in advance to be sure that all needed service was scheduled. Work was completed on time and the car was returned to me washed and ready to go. More