Otto Cadillac - Service Center

I was very very unpleased still upset about my last Experience there I even talked to my lawyer about this situation because I think Otto had me spend unnecessary money and knew that it would not fi Experience there I even talked to my lawyer about this situation because I think Otto had me spend unnecessary money and knew that it would not fix my problem More

Amber was a pleasure to work with. Very knowledgeable and friendly. Would definately recommend her to my friends and family. Thank you Amber!! Very knowledgeable and friendly. Would definately recommend her to my friends and family. Thank you Amber!! More

Professional, customer service friendly. Everyone was helpful and eager to assist. Salesman were knowledgeable and insightful. Everyone was helpful and eager to assist. Salesman were knowledgeable and insightful. More

Very clean and serene, coffee and water are provided sfaff are very nice and kind sfaff are very nice and kind More

Very prompt, kind, and informative. I have never been to a dealership with this level of customer service. I wish I live closer. I would definitely frequent here. I have never been to a dealership with this level of customer service. I wish I live closer. I would definitely frequent here. More

I've been there numerous times over the past 3 years and I have always received friendly and professional service. I have always received friendly and professional service. More

Disappointed. Said they could not get parts.. I ordered them !! Where not interested to work on my vehicle Said they could not get parts.. I ordered them !! Where not interested to work on my vehicle More

Amber was very accommodating and understanding of my busy schedule. Very friendly and professional and made sure my service went smoothly. KelleyJo had my loaner ready as promised and was a pleasure to inter schedule. Very friendly and professional and made sure my service went smoothly. KelleyJo had my loaner ready as promised and was a pleasure to interact with. More

My recent visit to the car service center was an exceptionally positive experience. I was in and out in just 45 minutes for a quick inspection, a speed and efficiency that was greatly appreciated. exceptionally positive experience. I was in and out in just 45 minutes for a quick inspection, a speed and efficiency that was greatly appreciated. A huge part of what made the visit so pleasant was the service agent, Bill. He was incredibly friendly, personable, and made me feel welcome from the moment I arrived. Bill's excellent customer service is a major asset to your team, and his professional demeanor turned a routine appointment into a genuinely good experience. I highly recommend him and the service center. More

The service that I received was excellent! The issue was resolved in no time. The Service Advisor kept me informed throughout the process. The issue was resolved in no time. The Service Advisor kept me informed throughout the process. More