Otto Cadillac - Service Center

Fast friendly service with a knowledgeable staff to provide that service in comfortable surroundings... Easy of getting a service appointment at a coinvent time that fits my schedule, plus the car is provide that service in comfortable surroundings... Easy of getting a service appointment at a coinvent time that fits my schedule, plus the car is always cleaner than when it arrived a very nice added touch. More

I'm a Relatively new Cadillac owner and love the attention to detail service department demonstrates to my vehicle. They get me in and out in so I can get back to business ASAP. They find the time attention to detail service department demonstrates to my vehicle. They get me in and out in so I can get back to business ASAP. They find the time to explain my vehicles condition and always have good conversation about all the new innovations of the newer vehicles, so, when I get ready to buy I have an idea "what up". There are many changes in the vehicle technology that used to be only dreamed of back in my day. Thank you Otto Cadillac for working hard to maintain my vehicle road safe and ready for action. More

Amber is amazing. Customer service was awesome as well. No complaints. Will definitely buy myself another Cadillac when the time is due. Kudos to Cadillac for excellen Customer service was awesome as well. No complaints. Will definitely buy myself another Cadillac when the time is due. Kudos to Cadillac for excellent service More

Very good . Excellent service . Would go there again. Didn’t have a very long wait Excellent service . Would go there again. Didn’t have a very long wait More

Amber got me checked in quickly and had the requested service work performed in a reasonable amount of time. Great communication and friendly service service work performed in a reasonable amount of time. Great communication and friendly service More

The staff are very friendly and responsive, Great service and timely , professional quality dealership in the capital district and timely , professional quality dealership in the capital district More

Everybody has been so accommodating and thorough with relaying all information. Very courteous,pleasant dealership! relaying all information. Very courteous,pleasant dealership! More

Brought my vehicle in for a check engine light. They diagnosed the issue and had it repaired in no time. Nice work. They diagnosed the issue and had it repaired in no time. Nice work. More

Fast service they fixed my car in one day Very Nice people to deal with people to deal with More

Service department good job as always. Took care of everything promptly. Check out by phone convenient. Took care of everything promptly. Check out by phone convenient. More