Otto Cadillac - Service Center

Easy process with valet. Service advisor kept me apprised of what was going on with the vehicle Service advisor kept me apprised of what was going on with the vehicle More

Excellent customer service with great communication Always an enjoyable experience with their wonderful support staff. Always an enjoyable experience with their wonderful support staff. More

Everyone is slways very polite and welcoming. Make you feel like family. Details, value, and confidence in work done. Make you feel like family. Details, value, and confidence in work done. More

Extremely professional and courteous. Treated like a VIP Comfortable waiting area, service quality and nice clean wash Treated like a VIP Comfortable waiting area, service quality and nice clean wash More

Bill, the service manager was incredibly helpful and understanding of the need to take extra special care of my late son’s 2016 ATS that was purchased at Otto Cadillac. He went above and beyond to deal understanding of the need to take extra special care of my late son’s 2016 ATS that was purchased at Otto Cadillac. He went above and beyond to deal with the warranty company that my son purchased his extended warranty through and made sure everything was covered and that the two repairs and even one that I was not aware was needed were completed professionally and timely. More

Over the top customer service. Everyone at the dealership was polite, friendly and attentive. Will recommend Otto to friends. Everyone at the dealership was polite, friendly and attentive. Will recommend Otto to friends. More

Service rep. Amber was very courteous, knowledgeable and accommodating. She kept me up to date on the progress of the work being done on my car. I can always depe Amber was very courteous, knowledgeable and accommodating. She kept me up to date on the progress of the work being done on my car. I can always depend on Otto to provide the best quality of maintenance for my car. It was also nice to have a very clean car to drive home. More

When I make a call from my cue the screen locks and I still have to restart my phone still have to restart my phone More

I have been going to Otto for service for many years. They are great to work with. They are great to work with. More

Bill Mclean as an outstanding employee for Otto Cadillac. He is kind, courteous and knowledgeable. He explained everything that needed to be done on my automobile and answer every question that I had. He is kind, courteous and knowledgeable. He explained everything that needed to be done on my automobile and answer every question that I had. More