Otto Cadillac - Service Center

Great team. Always focused on providing good service. Appreciate their desire to make sure all concerns are addressed. Always focused on providing good service. Appreciate their desire to make sure all concerns are addressed. More

Service was good. Upset that they didn’t tell me when I was paying, that they didn’t tell me they assessed an up charge of $80 on the $2700 I was paying for using a c Upset that they didn’t tell me when I was paying, that they didn’t tell me they assessed an up charge of $80 on the $2700 I was paying for using a credit card. I could have paid cash- if I was informed. More

Friendly and courteous staff for sure. Communication is quite affective and excellent overall service. This was my first service on my CT4 and very pleased with the outcome. My car was tak Communication is quite affective and excellent overall service. This was my first service on my CT4 and very pleased with the outcome. My car was taken in promptly and service time was less than expected. More

Amber was great. In part because of her, I will be back soon for more service. In part because of her, I will be back soon for more service. More

Bill is service is Great, easy to work with. Great job explaining everything wrong with car. Great job explaining everything wrong with car. More

Service was good but a little slow (2hours for an oil change). When car was given back it was parked partially on the sidewalk after jumping the curb with right front tire. Luckily no damage to tire or change). When car was given back it was parked partially on the sidewalk after jumping the curb with right front tire. Luckily no damage to tire or wheel. After paying 138K you would think that they could afford to hire a competant car jocky. More

Great service! Bill is the best! Honest, fair, and only suggests what you need. They went out of there way to help me with an emergency. Bill is the best! Honest, fair, and only suggests what you need. They went out of there way to help me with an emergency. More

Our vehicle was taken right in as usual. We always get friendly, quality and timely service. We always get friendly, quality and timely service. More

Got a date within a day or 2 to stop and get oil changed and tires rotated. Took less than an hour. and tires rotated. Took less than an hour. More

Excellent overall service as usual. Amber is very knowledgeable and couteous. I am kept up to-date-on the status of the service. Much appreciated. Amber is very knowledgeable and couteous. I am kept up to-date-on the status of the service. Much appreciated. More