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This rating includes all service center reviews, with more weight given to recent reviews.
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1,571 Reviews of Otto Cadillac - Service Center
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August 22, 2023
We were very happy with the customer service we had and how nice we were treated. They treat their customer with respect.. how nice we were treated. They treat their customer with respect.. More
by Dottie
Verified Customer
August 21, 2023
I love taking my car to Otto. I always get a wash and great customer service!!! I always get a wash and great customer service!!! More
by Sinquilet
Employees Worked With
August 21, 2023
Great service good clean work very good at with keeping you up to date with the progress of your vehicle you up to date with the progress of your vehicle More
by petesservices
August 20, 2023
Great service super friendly staff always go out of the way to make sure your totally happy and satisfied way to make sure your totally happy and satisfied More
by fsunoles7130
August 19, 2023
Bikl McLean knew exactly what needed to be done and was extremeky courteous i am thankful extremeky courteous i am thankful More
by richard@gemcor.net
Employees Worked With
August 19, 2023
I have nothing good to say regarding this dealership, nothing. Very angry. Untrustworthy. Does not accept responsibility for poor work, regarding repairs. nothing. Very angry. Untrustworthy. Does not accept responsibility for poor work, regarding repairs. More
by leotrotter
Employees Worked With
August 16, 2023
A dealer with gold glove sales, finance and concierge service which truly reflects the Cadillac brand. service which truly reflects the Cadillac brand. More
by sacquario
August 16, 2023
Great team. Always friendly, professional service. You feel completely confident that you are in good hands. Always friendly, professional service. You feel completely confident that you are in good hands. More
by urbsman
Employees Worked With
Other Employees :
Dawn Crossley
August 15, 2023
Otto always provides great service. The quality is consistent. More importantly, the human contact and real expertise is what keeps me returning. Bill is a trusted resource. As auto The quality is consistent. More importantly, the human contact and real expertise is what keeps me returning. Bill is a trusted resource. As automation, assembly line service models, and impersonal business practices prevail, it's nice to know there's a place like Otto Cadillac where trust and customer experience are still of primary importance. More
by Peter K.
