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Ourisman Chrysler Jeep Dodge Ram of Clarksville

4.8

699 Lifetime Reviews

12430 Auto Drive, Clarksville, Maryland 21029
Call (800) 934-9595

Top Reviewed Employees

Mitch  Stainback, Certified Sales Consultant, Ourisman Chrysler Jeep Dodge Ram of Clarksville

Mitch Stainback

Certified Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sylvia Jeffers, Certified Sales Consultant, Ourisman Chrysler Jeep Dodge Ram of Clarksville

Sylvia Jeffers

Certified Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Fred Eldridge, Certified Commercial Sales Director, Ourisman Chrysler Jeep Dodge Ram of Clarksville

Fred Eldridge

Certified Commercial Sales Director
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jackie Pressman, Service Writer, Ourisman Chrysler Jeep Dodge Ram of Clarksville

Jackie Pressman

Service Writer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

January 10, 2018

"Jason Kerr was OUTSTANDING to work with!"

- jessicaquigley

I came in November for a second purchase with Ourisman Chrysler. I wanted to trade in my Jeep Cherokee for a Jeep Wrangler. Jason Kerr was so extremely patient with me from start to finish. I met with him 3 times before making a decision and he did not rush me at all each time. He showed me all of the options, displayed all of the features in each Jeep for me so that it was more simple to understand and make a decision based on my needs and wishlist. Ultimately, we decided on one that was at another dealership, which Jason had brought in for me. The signing was super easy, and Kevin in the finance department made that part such a breeze! I was SO happy to get the keys to my dream car I had always wanted, and Jason really made it feel like a Disney World experience through the end! Mike Lewis, the General Sales Manager, was also SUPER friendly, professional, and made me feel like part of the Ourisman family. Ourisman has my future business forever! Thank you so much Jason, Mike, and everyone!

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Employees Worked With

Jason Kerr
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Lewis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Kevin

January 05, 2018

"Best car buying experience."

- RenegadeOwner

I started my car buying experience online thru AARP, where I was contacted by multiple dealerships. I talked to each of the dealerships and narrowed it down to 2. I knew what I wanted to pay, and what I could afford to pay at this time, and asked both dealerships if they could come up with a deal for that price. Mitch, from Ourisman gave me a price, over the phone, and guaranteed there wouldn’t be any surprises. He informed me that there wouldn’t be any surprises. He did say if I wanted to purchase an extended warranty or maintance package, then that would be extra. The other deal told me that I should come in, and give them a chance to match the price. I went to the other dealer, and they informed me that they couldn’t match the price, and told me that oursiman couldn’t possibly give me the vehicle at that price, and told me they had that the figure was definitely not the bottom line price. I went to ourisman, met with Mitch, and he told me that the price he gave me was the out of door price, and he already had the paperwork written up. I took the car for a test drive, Mitch explained the vehicle to me, then we made the deal. No surprises. Mitch was great to work with. No surprises, no games, and he kept his word. When I went into the finance office, they offered me the warranty and maintenance, but I declined, and that was it. Dana, the finance manager, wasn’t too pushy. Then I signed the paperwork, they got my Jeep cleaned and ready to go. I couldn’t ask anymore from a dealership. Great price, they stood by there word, didn’t play any games, and got me out as soon as they could. This is one of the most positive experiences I encountered at a dealership. Thank you Mitch and Dana for a positive experience.

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Employees Worked With

Mitch Stainback
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Dana McGriff

January 03, 2018

"Excellent Staff, Great Price!"

- Chad

Have been casually shopping around for almost 3 years now and this dealership finally convinced me to pull the trigger. The entire service staff went above and beyond to answer every one of my questions until I was beyond satisfied. It was the first dealer I've dealt with that felt like they were actually serving me, and not like I was inconveniencing them with my own needs. Good communication all the way through, with real emails and phone calls from real sales staff, not getting blasted with automated stuff from a computer system. And the price was good and consistent all the way from the first advertised price online to the final purchase price at time of sale. No tricks or gimmicks. Transactions should be simple: buyer hands over money, dealer hands over vehicle. I don't know why other places make this so complex, but Ourisman made it easy. Couldn't be more pleased with the purchase or the new vehicle.

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Employees Worked With

John Treat, Dana

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Photos & Amenities

  • Express Service
  • After Hours Drop-Off
  • Children's Play Room
  • Cable TV
  • Customer Lounge Area
  • Free Coffee
  • Instant Financing
  • Rental Car Service Onsite
  • Authorized Parts Store
  • Shuttle Service
  • Television
  • Vending Machines
  • Pet Friendly
  • Authorized Accessories Store
  • Free Loaner Cars
  • Free WiFi
  • Quick Lube
Ourisman Chrysler Jeep Dodge Ram of Clarksville, Clarksville, MD, 21029