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Ourisman Chrysler Jeep Dodge Ram of Clarksville

4.7

767 Lifetime Reviews

12430 Auto Drive, Clarksville, Maryland 21029 Directions
Sales: (800) 934-9595

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767 Reviews of Ourisman Chrysler Jeep Dodge Ram of Clarksville

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September 15, 2018

"Overall good service experience "

- Aj549

The individual who booked the appointment gave misleading information. Fortunately, there was an update for my issue which prevented multiply trips to the service department. The wait time was good.

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Recommend Dealer
Yes
Employees Worked With
Mike Catron
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 12, 2018

"Service brings me back!"

- DocGMD

I have bought my last 3 cars here, service is why! Nobody touches my car but Matt my Tech, I get everything here even Tires, they have great deals! As long as Mike Catron runs service I will go nowhere else, he is the best!

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Recommend Dealer
Yes
Employees Worked With
Mike Catron
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Rittter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jason Kerr
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Borakove
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Matt my Tech
September 11, 2018

"The best of the best"

- Author

The entire staff--from sales to service--is friendly and professional. I've purchased by last two cars there, and several friends have as well. There's no need to go anywhere else! They simply are the best of the best.

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Recommend Dealer
Yes
Employees Worked With
Joey Catron
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Catron
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Lewis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 06, 2018

"Great Service "

- Jeepgirl

I was pleased with my services. The young man that helped us was very professional and the turn around for me to get my car back was great.

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Recommend Dealer
Yes
Employees Worked With
Not sure of the young man name
August 30, 2018

"Good but too long to get appointment "

- Achaack

Service manager was good but I think it is ridiculous that I had to wait over two weeks to get an appointment for an oil change. Probably related to all of the recalls on chrystler products.

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Recommend Dealer
Yes
Employees Worked With
Mike Catron
August 25, 2018

"New Tires and recall"

- John

Great service - completed on time and everything explained to my satisfaction. The staff is always very helpful. I would recommend this dealership to anyone. Thanks.

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Recommend Dealer
Yes
Employees Worked With
Dwayne Bridget
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 24, 2018

"Jeep Service"

- R100rsman

Great experience. Fast and accurate. Top quality work and had it done fast and while I waited. Nice guys and very helpful. Will be back

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Recommend Dealer
Yes
Employees Worked With
Mike Catron
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 23, 2018

"Great service without an appointment"

- kims jeep

Had service for first oil change. did not buy my jeeo here, but the lady got me in and out with no fuss. reallt the type of service i needed and wanted.

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Recommend Dealer
Yes
Employees Worked With
Leonie Null
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 22, 2018

"Great service "

- Nadinesjeep17

Service dept is always honest when I have questions! Never a long wait, even when I go on a Saturday for oil changes, no complaints!

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Recommend Dealer
Yes
Employees Worked With
Mike Catron
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 19, 2018

"Treated as family"

- Toolguy105

I have been an Ourisman Jeep Dodge Ram customer since 2012. While I have received good deals in the Sales side it it the Service Department that keeps me coming back. We return to the service department three to four times a year for routine service . When my wife and me arrive they know us by name and if only one of us shows up they inquire as to why the other. There is stability in personnel as well with most of the service writers being the ones I have dealt with since my first purchase. The pricing of the services received is fair and market price. I have never been overcharged for any service provided and they do all the services including brake replacement.

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Recommend Dealer
Yes
Employees Worked With
Dwayne Bridget
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Catron
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Leonie Null
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Rittter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Lewis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jacob Black
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Wayne
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