I have bought my last 3 cars here, service is why! Nobody touches my car but Matt my Tech, I get everything here even Tires, they have great deals! As long as Mike Catron runs service I will go nowhere else, he is the best!
The entire staff--from sales to service--is friendly and professional. I've purchased by last two cars there, and several friends have as well. There's no need to go anywhere else! They simply are the best of the best.
I have been an Ourisman Jeep Dodge Ram customer since 2012. While I have received good deals in the Sales side it it the Service Department that keeps me coming back. We return to the service department three to four times a year for routine service . When my wife and me arrive they know us by name and if only one of us shows up they inquire as to why the other.
There is stability in personnel as well with most of the service writers being the ones I have dealt with since my first purchase. The pricing of the services received is fair and market price. I have never been overcharged for any service provided and they do all the services including brake replacement.