
Ourisman Tri-State Subaru
Newark, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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6 month maintenance. Service and complimentary car wash done in just over an hour. Staff friendly and helpful. Explained in detail everything that was done. done in just over an hour. Staff friendly and helpful. Explained in detail everything that was done. More
I got the oil changed, tires rotated and brakes checked. Service was good and timely, done in just under an hour. I am relieved to know that this can happen without any surprises. Service was good and timely, done in just under an hour. I am relieved to know that this can happen without any surprises. More
Easiest car buying experience I've ever had! Mark answered all my questions and never pressured me to buy if I wasn't ready. Will absolutely be recommending him and this dealership to everyone lookin answered all my questions and never pressured me to buy if I wasn't ready. Will absolutely be recommending him and this dealership to everyone looking to buy a car! More
Everyone was very friendly and helpful. They made the process go smoothly and as fast and efficient as they could. I was very happy with the service I received. process go smoothly and as fast and efficient as they could. I was very happy with the service I received. More
Everything checked It was on time and took 50 minutes to Everything checked It was on time and took 50 minutes to finish This time included a quick wash also I would ask loaner if it was more Everything checked It was on time and took 50 minutes to finish This time included a quick wash also I would ask loaner if it was more More
Staff greeted me promptly and got me scheduled for my oil change & tire rotation. Service and complimentary car wash done in under one hour. Very pleased. change & tire rotation. Service and complimentary car wash done in under one hour. Very pleased. More
Jack was great. Nice guy. Had the answer to my questions or found the answer for me. No high pressure sales tactics. Came in with a reasonable offer and they worked with me to make it happen. The same can b or found the answer for me. No high pressure sales tactics. Came in with a reasonable offer and they worked with me to make it happen. The same can be said about Greg. He was clear with the warranty info with no high pressure sales tactics. I would 100% come back to Matt Slap for my next Subaru purchase. The delivery specialist (sorry I forgot your name and can't find your card!) was also great! She explained the features of the car very well and set me up with a follow-up to check on the car. Overall, great experience! One suggestion, if you are young looking and looking at the WRX, demonstrate you are serious. I went in a couple months prior and they wouldn't let me test drive the car. I was a little annoyed but I get it. I came back because they had the car I wanted and were professional when they didn't let me test drive previously. More
Everyone was professional. Easy purchase. We would buy from them again. We give them five stars. No pressure. They stayed open late for us an were thoughtful. from them again. We give them five stars. No pressure. They stayed open late for us an were thoughtful. More
I want to take this opportunity to thank Laura for providing outstanding customer service. She was knowledgeable, incredibly helpful, and went the extra mile to make the purchase experience an easy an providing outstanding customer service. She was knowledgeable, incredibly helpful, and went the extra mile to make the purchase experience an easy and pleasant one. I highly recommend this dealership without exception. More
Matt Slap Subaru has a very supportive and knowledgeable staff and you know your car is in good hands when you drop it off. We wouldn’t go anywhere else. staff and you know your car is in good hands when you drop it off. We wouldn’t go anywhere else. More