Ourisman Tri-State Subaru

Friendly staff, Got me into a car very quickly love my new 2016 Legacy, would definitely recommend Laura and this dealership to family and friends new 2016 Legacy, would definitely recommend Laura and this dealership to family and friends More

Recall The service advisor was Larry Eller. Customer service excellence, that is not something that is seen often anymore. He was kind, respectful, know The service advisor was Larry Eller. Customer service excellence, that is not something that is seen often anymore. He was kind, respectful, knowledgeable And smiled. Impressive. Actually the entire experience was customer service oriented. Great job everybody! More

My recent purchase of a 2020 Subaru Ascent was initially directed by your internet coordinator, Tucker. My portal to enter and assist my purchase was The Subaru of America website. directed by your internet coordinator, Tucker. My portal to enter and assist my purchase was The Subaru of America website. More

Tucker responded promptly via email to my requests for information on the Outback. It was comprehensive enough that compared to other dealers in both Salisbury and Dover, we decided to drive up from Lewes information on the Outback. It was comprehensive enough that compared to other dealers in both Salisbury and Dover, we decided to drive up from Lewes to see the car. Mark Fox was an excellent salesmen and very personable as well as accommodating. He was low key, not pushy. Tim explained the cars functions well and with adequate detail where needed. We highly recommend purchasing a Subaru at Matt Slap in Newark, DE. It is worth the trip. More

Great salesman. My only complaint was that I wanted more for my trade-in, but couldn't get cooperation and now that I see you have it listed for almost $11,000, I thi My only complaint was that I wanted more for my trade-in, but couldn't get cooperation and now that I see you have it listed for almost $11,000, I think my $3650 trade-in price was definitely low. More

Great experience Love my new outback..it has been the best buying experience i have encountered..i will recommend all my family and friends to matt slap subaru Love my new outback..it has been the best buying experience i have encountered..i will recommend all my family and friends to matt slap subaru More

Stellar Salesperson I regret that we can only give Laura a five rating but that is the top limit of the scale! She made everything so easy via phone calls and emails bef I regret that we can only give Laura a five rating but that is the top limit of the scale! She made everything so easy via phone calls and emails before we ever stepped into the dealership. She was genuine, professional and friendly. Without a doubt, we’ll be returning in December, to obtain a new lease on our next Outback. Keep up the good work, Laura!! More

Easy and professional Went in to showroom met Collin Russell ,he showed me the car i was looking for, took it for test drive. He went over all details of the car ,went back Went in to showroom met Collin Russell ,he showed me the car i was looking for, took it for test drive. He went over all details of the car ,went back to his desk did paperwork .He was very professional and straight forward. would buy a car from him again. More

Our experience with Colin Russell was excellent he had great follow up he was very respectful of our needs and provided us with an outstanding experience. I hope to recommend we are dealership two friends great follow up he was very respectful of our needs and provided us with an outstanding experience. I hope to recommend we are dealership two friends. More

Salesman Ron Brzezicki helped us find the right car We walked out with a good car that fitted our budget and my wife's needs. Ron Brzezicki located an excellent condition used Subaru for us at price we We walked out with a good car that fitted our budget and my wife's needs. Ron Brzezicki located an excellent condition used Subaru for us at price we could afford. We came in the dealership looking for a 2019 left over but found that was difficult because of the popularity of the Subaru brand. The 2020 models, while enticing, were out of our budgetary range (older people living on fixed income). My wife was very disappointed but Ron Brzezicki saved the day by leading us to try a used 2017 Forrester with less than 30K miles in our price range. He pressured his management to increase the price of our 2011 Ford Escape trade in so we did not have to sell it ourselves to receive the value we believed it to be worth. All in all it was a good experience. We were treated fairly and did not feel under pressure. We drove away with a new(er) car in just over three hours. The car is so nice it seems brand new to us. We are very happy with the way Ron helped us. A good guy who listens to what his customers want and tries to find that for them. More