Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pacific BMW
Glendale, CA
3,952 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,952 reviews
June 02, 2025
One word, excellent. James is absolutely amazing. I loved the service he offered and the car is amazing! Will be coming back! Above and beyond! James is absolutely amazing. I loved the service he offered and the car is amazing! Will be coming back! Above and beyond! More
by JOHNPLESCA
Verified Customer
June 01, 2025
This is a flawed survey system. Questions do not include a "does not apply" option, so many of the ratings here include irrelevant data. My sales rep Rene was awesome. Questions do not include a "does not apply" option, so many of the ratings here include irrelevant data. My sales rep Rene was awesome. More
by appleturkey
June 01, 2025
Sevak, Bob & Isam are the best of the best. These guys are nice and efficient. These guys are nice and efficient. More
by jasonhmurayama
May 31, 2025
Great experience. Professional always. Smart team. They are always solution driven in the sales department as well as the excellent service team. Great management driv Professional always. Smart team. They are always solution driven in the sales department as well as the excellent service team. Great management driving focused, experienced team members. More
by mitch.handler
Employees Worked With
May 31, 2025
Everything was smooth in this place, from picking the car, test driving and to the finance! Rene, Ray and Juan are amazing! If i have to buy another BMW, i’d go back to Pacific BMW! Thank you for helping car, test driving and to the finance! Rene, Ray and Juan are amazing! If i have to buy another BMW, i’d go back to Pacific BMW! Thank you for helping me get my dream car! More
by bellemizo
Employees Worked With
Other Employees :
Juan
May 29, 2025
The worst car service experience I went to this dealership as I received a letter from BMW North America stating that the active grill shutters got extended warranty and it was a check engine light dealership as I received a letter from BMW North America stating that the active grill shutters got extended warranty and it was a check engine light. The advisor said they will charge me $300 for checking in case it is not manufacturing defect. I agreed to that. Almost a week after I received 0 updates. After calling them the advisor said actually to check the issue, we need to remove the front bumper and that is an additional $800 and if i do not agree to move forward, I will have to pay $300 It sounded like a scam to me but I had no option but to move forward. Another week passed with no updates. I called and requested to change the advisor however the same advisor contacted me and sent me a couple of pictures showing some pebble scratches on the grill and saying that this caused the issue and it is not covered by warranty and I have to pay $1500 + Which I do not believe Extremely disappointing with the unprofessional treatment and dishonesty Will never service my car here again More
by Ahmed Youssef
Employees Worked With
May 29, 2025
The dealership was friendly and professional. The car buying process was quick and easy. The experience was good overall. The car buying process was quick and easy. The experience was good overall. More
by Saturn6116
Employees Worked With
May 22, 2025
I found the dealership to be excellent in all areas of importance to me. Fresh,clean,personable employees eager to help and answer questions without being pushy. importance to me. Fresh,clean,personable employees eager to help and answer questions without being pushy. More
by richlynjer
May 16, 2025
Arthur was fantastic! This is my 5th purchase of a used car and it could not have gone better. Arthur was very pleasant, kind of funny actually and very straight forward This is my 5th purchase of a used car and it could not have gone better. Arthur was very pleasant, kind of funny actually and very straight forward about everything. He did exactly what he said he was going to do every step of the way from sending over pictures to getting the price down a bit to detailing my car and filling it up with gas. Overall a great buying experience. More
by tonygayton
Employees Worked With
May 16, 2025
Frank was great to work with. He made the entire process very easy. He kept me informed throughout the transaction. I would recommend Pacific BMW. He made the entire process very easy. He kept me informed throughout the transaction. I would recommend Pacific BMW. More
by SH1067
