Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Exceptional service and seamless process Thank you so much for helping me through all of this. much for helping me through all of this. More
Simple oil change took 3 hours to complete, and I had the first appointment time available. There was a piece of trash left in between the center console and the driver seat. The car wash was generally OK, first appointment time available. There was a piece of trash left in between the center console and the driver seat. The car wash was generally OK, but water spots left on my mirrors. More
My only complaint with Pacific BMW was that it took over 20 minutes for them to retrieve my car when I arrive to pick it up. I was told they were understaffed. 20 minutes for them to retrieve my car when I arrive to pick it up. I was told they were understaffed. More
Vanessa was most helpful in scheduling my appointment and arranging a loaner while service was performed. arranging a loaner while service was performed. More
This was my car's first service. Check in was smooth, on time, and very polite. They were nice enough to arrange a ride for me over to the Americana on Brand so I wouldn't have to Check in was smooth, on time, and very polite. They were nice enough to arrange a ride for me over to the Americana on Brand so I wouldn't have to wait 3 hours at the dealer. The car was ready when they said it would be and looked clean & shiny from the wash. No charge since it was still under the service warranty. More
Benjamin was great, very courteous and professional. He kept me informed about the repairs and needed maintenance recommendations for my vehicle. My vehicle was ready much soon than expected which was a He kept me informed about the repairs and needed maintenance recommendations for my vehicle. My vehicle was ready much soon than expected which was a very pleasant surprise. My car was washed and ready for pick up when I arrived. One of my best dealerships experiences I had. Thank you Ben! More
Incredible team! Arsen helped with my build I4 EV, stayed in touch entire time, purchase was smooth. Arsen helped with my build I4 EV, stayed in touch entire time, purchase was smooth. More
Sales rep was quick to respond to emails. No pressure tactics. I wasn’t planning on buying but Uber offer made it easy. I left my car overnight and picked it up next day. No pressure tactics. I wasn’t planning on buying but Uber offer made it easy. I left my car overnight and picked it up next day. More
Excellent service as always! ! Also thank you for the Car wash and detailing, my car comes out feeling fresh and like new everytime I take it. LOVE. ! Also thank you for the Car wash and detailing, my car comes out feeling fresh and like new everytime I take it. LOVE. More
Great service, I took my car in for a factory recall they had it completed in less than 3 hours, they also provided complimentary UBER service. I noticed my car was also washed. had it completed in less than 3 hours, they also provided complimentary UBER service. I noticed my car was also washed. More