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Pacific BMW
Glendale, CA
3,959 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,959 reviews
January 20, 2022
I think there needs to be a sign telling you exactly where to go when you go to pick up your car. Dropping my car off has always seemed organized and personal. Picking it up, I never feel like anybody where to go when you go to pick up your car. Dropping my car off has always seemed organized and personal. Picking it up, I never feel like anybody really knows what was done to the car or why. Sure, they can read the printout but it doesn't seem like they are aware of your issue or what really happened. I guess I would like it to seem more personal. That would give me the impression that there was ownership by the service advisors, etc. I walk into the big room that overlooks the drop off, pick area and there are just some people sitting at desks. It seems like I always feel like I shouldn't be in there. They kind of look up from their monitors and seem to wonder why you're there. Maybe I've just been unlucky the few times I've had to take my car in. I think there ought to be a window or a clearly marked sign for "pick up". I used to feel more welcome when I went to the Jeep service department with my previous car. Don't get me wrong, it's not like a horrible experience or anything but it just seems disorganized and random. All of the other customers seem to have confused looks on their faces as well.. More
by rpmura
Verified Customer
January 20, 2022
First time buying a BMW. Had great experience sales rep was friendly and approachable and answered all my questions. was friendly and approachable and answered all my questions. More
by ebeee
January 20, 2022
Great customer care! Adees was very professional in handling the sale! you can't ask for more... handling the sale! you can't ask for more... More
by art21
January 20, 2022
Im so happy doing business with James Kim, I picked a new X3 for my Mon as a new year gift, he's attentive and reliable, and I think I'll come to him for my next car this year. X3 for my Mon as a new year gift, he's attentive and reliable, and I think I'll come to him for my next car this year. More
by yyrtjp
January 20, 2022
Staff were very quick, helpful and accommodating to my needs as a customer. I would definitely return for service. needs as a customer. I would definitely return for service. More
by Saraj323
January 19, 2022
Manny Cruz was very professional, knowledgeable and helpful. I received great service that went above and beyond what I expected. Great experience I will definitely recommend Manny Cruz and pacific BMW helpful. I received great service that went above and beyond what I expected. Great experience I will definitely recommend Manny Cruz and pacific BMW to my friends and family. More
by elizabethbree
Employees Worked With
January 19, 2022
Outstanding service from my very first phone call setting up my service appointment with Justin Ko through the service manager Jennifer! Once I came in for my scheduled appointment for my BMW I was blown awa up my service appointment with Justin Ko through the service manager Jennifer! Once I came in for my scheduled appointment for my BMW I was blown away by the fantastic customer service I received from the moment I drove my car in. Justin Ko and the entire team working along side him were amazing! Brian my service technician was fantastic and extremely thorough with the inspection of my car, and I feel so lucky to have found Pacific BMW!!! They are honestly the best of the best when it comes to BMW service, and I will be purchasing my next BMW from them without a doubt, due to my experience here yesterday! Thank you again Justin for being such an amazing BMW service advisor!!! See you soon! More
by CHRISTYWRIGHT111
Employees Worked With
Justin Ko
January 19, 2022
Pacific BMW made the whole process super easy. My wife loves her new X3, thank you! loves her new X3, thank you! More
by MITCHARDO23
January 19, 2022
Amie, our service tech, was awesome as always! Very pleased with the service I received from her. pleased with the service I received from her. More
by JAYBENOIT
Employees Worked With
