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Pacific BMW
Glendale, CA
3,964 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,964 reviews
January 13, 2022
Repeated bad customer service. Brought my car in for a tire puncture and it took 5 calls and message to get an answer back 4 days later. I got my car back after a week, with no loaner or car rental suppor tire puncture and it took 5 calls and message to get an answer back 4 days later. I got my car back after a week, with no loaner or car rental support. Even though I had tire insurance. More
by ari2
Verified CustomerEmployees Worked With
January 13, 2022
BMW Pacific Crew ALWAYS takes care of me! So grateful for them. They never miss a beat! them. They never miss a beat! More
by MSLYNNSWORLD
Employees Worked With
Other Employees :
EDGAR OGANESYAN, Daniel Ramirez, Gilbert Pogosyan, Henry Burmayan, Narek Petrosian
January 12, 2022
It a great dealership with nice employees, , they are really helpful and try to help costumers, I will suggest to people. really helpful and try to help costumers, I will suggest to people. More
by WARD_PERKAS
January 12, 2022
I took my x3 for a tire puncture. To my surprise, the greeter told me the only way to assist me was with an appointment?? For a tire puncture? I ended up getting the the tire replaced thanks to the help greeter told me the only way to assist me was with an appointment?? For a tire puncture? I ended up getting the the tire replaced thanks to the help of Douglas, one of the techs. After that, the service was seamless. Thanks Pacific BMW! More
by gjfarias
Employees Worked With
Galo Mora
January 11, 2022
The the staff at the dealership is very attentive to the customer and generally provide useful information. However, everything took inordinate amounts of time. After the test drive and I told the salesma customer and generally provide useful information. However, everything took inordinate amounts of time. After the test drive and I told the salesman that I wanted to buy the car it took almost 2 1/2 hours to conclude the work and step into my car. This 2 1/2 hours was time at the dealership and does not include the time I spent going to the bank to get a cashiers check. The dealership had no more than 3 or 4 customers during this time so it was not that sales and financing staff were overwhelmed by customers. It is hard to imagine why every step of the process from getting a firm purchase price, to getting paperwork for getting credit report to getting the final contract to so much time. More
by pwieselmann
January 10, 2022
Usually, exceptional and quality service provided by all involved including parking attendant. Was treated well during latest service visit. involved including parking attendant. Was treated well during latest service visit. More
by jim.a.salazar
Employees Worked With
Other Employees :
Gilbert Pogosyan, Henry Burmayan, Narek Petrosian
