
Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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very Awesome. Neli got my car which is exactly I want. Very friendly staff and careful of the customer. Very friendly staff and careful of the customer. More
Claimed to be busy when they had no clients once I visited without a notice. Mind that being busy was their reason to delay their response to me as their client. Did not have basic items in stock to r visited without a notice. Mind that being busy was their reason to delay their response to me as their client. Did not have basic items in stock to replace in timely manner. Gave wrong case number to me to check with insurance and to top it all off called me the wrong name and blamed it on being “busy”. Service crew leave work apparently by 4:45 when service is open until 7pm as advertised. More
Prompt courteous and efficient service. Nice loaner car and liked the video sent and text updates. and liked the video sent and text updates. More
Manny Cruz was excellent. Provided great detail to help me consider all available repair options. me consider all available repair options. More
I went to 4 dealerships to find a new car and the only person who would help me is Rene from Pacific BMW. I went to the Benz dealer next door, Benz dealer in Van Nuys, and Rusnak Benz in Arcadia because I person who would help me is Rene from Pacific BMW. I went to the Benz dealer next door, Benz dealer in Van Nuys, and Rusnak Benz in Arcadia because I already had a 320i that I didn’t particularly enjoy and wanted something new. I decided to pop into Pacific just to see what I could get. When I gave everyone my budget, the Benz dealer just kind of laughed me off or tried to force me into something I didn’t want and that didn’t suit my needs. But Rene was the only one to put his thinking cap on and brainstorm some creative solutions for me. He kept in contact with me for a month until we found the right car at the right price. Amazing customer service! More
Pacific Bmw made everything super easy for me. For someone who doesn’t know much about cars. They made sure I understood everything, helped me with my services, Gettinf into my courtesy vehicles and i someone who doesn’t know much about cars. They made sure I understood everything, helped me with my services, Gettinf into my courtesy vehicles and in the end helping me buy out my lease. A couple of the names I remember that were a major help to me were Ara M, Galo, Justin, and Vanessa More
I have been working with Gilbert for many years now. He’s professional and friendly at the same time. Very good service that makes everything easier. professional and friendly at the same time. Very good service that makes everything easier. More
My salesperson Steven always timely provides the information I need and makes the transactions easy. information I need and makes the transactions easy. More