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Pacific BMW
Glendale, CA
3,956 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,956 reviews
February 02, 2021
He was very nice and upfront about everything that needed to be done with my vehicle. I would recommend him for anyone taking their car for service. to be done with my vehicle. I would recommend him for anyone taking their car for service. More
by jassadourian81
Verified CustomerEmployees Worked With
Justin Ko
February 01, 2021
My experience is always great here. Henry Burmayan was communicative and professional. My BMW was ready on time with little wait. Because of Covid-19, everything was safe, contactless and clean. communicative and professional. My BMW was ready on time with little wait. Because of Covid-19, everything was safe, contactless and clean. More
by Javier Espinoza
Employees Worked With
Henry Burmayan
February 01, 2021
Steven Saroyan was awesome, best car buying experience ever. Thank you Steve for always taking care of us and making it such an enjoyable experience! ever. Thank you Steve for always taking care of us and making it such an enjoyable experience! More
by AAFILSOOF
January 31, 2021
I recently purchased a BMW I3 from this dealership and the process could not have been easier. The salesperson (Rafy H) was responsive via text and worked around my very busy work schedule to coordinate t the process could not have been easier. The salesperson (Rafy H) was responsive via text and worked around my very busy work schedule to coordinate the sale and the delivery of my new car. From the test drive, to financing, and final signing the process was completely stress free. Even after the sale when I noticed that a front license plate frame was not installed, it was easy to schedule a time around my schedule to get this done. Thanks for such a smooth car buying experience. More
by tuckerseeley
January 31, 2021
Very helpful. Both of them we’re able to resolve my issue. Break was fixed and an issue w warranty - they worked both together to address problem. And service finished in a timely manner issue. Break was fixed and an issue w warranty - they worked both together to address problem. And service finished in a timely manner More
by autumnfinder
January 30, 2021
The ability to schedule an appointment was so smooth. Service Advisor Galo Mora is extremely thourough and on time. Appreciated the changes to maintain social distancing. Service Advisor Galo Mora is extremely thourough and on time. Appreciated the changes to maintain social distancing. More
by CG
Employees Worked With
Galo Mora
January 30, 2021
The worst service I have ever received. I was told my car is ready for pickup when I arrived I still had to wait for a long time. The car was sitting, but no one would get it for me is ready for pickup when I arrived I still had to wait for a long time. The car was sitting, but no one would get it for me More
by NARINEYESAYAN
Employees Worked With
January 30, 2021
Great service. Prompt. Careful. Timely. You cannot do better.I would always go back. Helpful and careful. Technically sound. Great people and performance. Go there. better.I would always go back. Helpful and careful. Technically sound. Great people and performance. Go there. More
by Jak
Employees Worked With
January 29, 2021
I received 6 texts reminding me about my loaner information needed at 6 AM on Sunday. I uploaded all my information when I arrived on Monday morning I was told that there was a glitch and I need to information needed at 6 AM on Sunday. I uploaded all my information when I arrived on Monday morning I was told that there was a glitch and I need to email everything again! when I insisted to check again I was told oh yeh it's there. It will be nice to check things before asking for me to put my personal information all over the place. When I came back with the dealer loaner car the person by the desk said "What do you want?" I said dropping off the car and picking up my car, he said "let me have your keys Sir" I have long red hair and clearly even with a mask I am a woman! then he took the key away and was surprised that I couldn't drive away since the car doesn't work without a key! then he never mentioned that I need to speak to the person to finish my paperwork (I had paid online already) after I stood there in the cold for a good 15 min a very nice person asked if I needed anything when I explained she went and spoke to the person and I got everything taken care of by Galo Mora who was very nice. The person who greeds the customer needs to be polite and know what they are doing! More
by KARINEH13
Employees Worked With
Galo Mora
January 29, 2021
Excellent work. Everything was done to my expectations and more. Staff was extremely accommodating and friend. The best was that the service took way less time than estimated and more. Staff was extremely accommodating and friend. The best was that the service took way less time than estimated More
by grominiecki
Employees Worked With
Other Employees :
Daniel Ramirez, Gilbert Pogosyan, Henry Burmayan, Narek Petrosian
