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Pacific BMW
Glendale, CA
3,964 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,964 reviews
January 07, 2021
I waited 1 hour before getting loaner. This was better than last time when I waited almost 3 hours but I believe this can be improved. than last time when I waited almost 3 hours but I believe this can be improved. More
by minehebrahimian
Verified CustomerEmployees Worked With
Other Employees :
Daniel Ramirez, Gilbert Pogosyan, Henry Burmayan, Narek Petrosian
January 07, 2021
Didn’t take too long to get checked in. Estimated time was 2.5-3 hours but car was finished in about 1 hour. Amazing . Justin was great with communicating when car was done and inspection video was nice t was 2.5-3 hours but car was finished in about 1 hour. Amazing . Justin was great with communicating when car was done and inspection video was nice to have a walkthrough of car. More
by M340i
Employees Worked With
Justin Ko
January 06, 2021
Manny valued my time and had everything ready for me to be in and out of the dealers within 7 minutes of arriving. He understood and appreciated my time. be in and out of the dealers within 7 minutes of arriving. He understood and appreciated my time. More
by maxocon
Employees Worked With
January 06, 2021
I thought the service was good and the staff were friendly. The service department on two visits, kept getting my phone number wrong. I feel that 260.00 is expensive for an oil change. friendly. The service department on two visits, kept getting my phone number wrong. I feel that 260.00 is expensive for an oil change. More
by cbiancoarellano
Employees Worked With
John Vasquez
January 05, 2021
Don’t advertise a BMW as a CPO if it is not ready for the showroom floor. Your body shop screwed your sales and service staff. showroom floor. Your body shop screwed your sales and service staff. More
by BOBFBRAN
Employees Worked With
January 02, 2021
I have taken my vehicles to Pacific BMW for almost 10 years now and wouldn't have it any other way. The customer satisfaction has always been their priority. Galo is my advisor and I highly recommend hi years now and wouldn't have it any other way. The customer satisfaction has always been their priority. Galo is my advisor and I highly recommend his service. More
by molly7835
Employees Worked With
January 02, 2021
Loved my experience at Pacific BMW. The entire team was friendly and professional. Arthur was fantastic. He was knowledgeable, kind, and didn't apply any pressure or try and upsell us. He also went above a friendly and professional. Arthur was fantastic. He was knowledgeable, kind, and didn't apply any pressure or try and upsell us. He also went above and beyond to work with us on a good deal on the car. More
by breean.solberg
January 02, 2021
John V was a great service rep. He made sure that I received the help that I needed for my car and secured a loaner for me which was a life saver. The only downside was that it took a long time to diag received the help that I needed for my car and secured a loaner for me which was a life saver. The only downside was that it took a long time to diagnosis my car but the service department was transparent about the back up. More
by Asasore
Employees Worked With
John V
January 02, 2021
James was great! Very knowledgeable, courteous and straight-forward. Didn't have the best experience with the finance department. Had to wait forever and our finance guy seemed a little inpatient. I h straight-forward. Didn't have the best experience with the finance department. Had to wait forever and our finance guy seemed a little inpatient. I held onto the pen I used to sign the documents and when I stood to leave the office, he said "Um, that's my pen." (It was a BMW logo pen...1 of many on his desk.) OK, dude, here's your pen back. More
by XANDRAMA
January 01, 2021
Justin greeted me and took care of me right away even though I was early to my appointment by an hour. He was thorough, friendly, and efficient. Keep up the great work Pacific BMW! though I was early to my appointment by an hour. He was thorough, friendly, and efficient. Keep up the great work Pacific BMW! More
by vahagnismailian
Employees Worked With
Justin Ko
