Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pacific BMW
Glendale, CA
3,739 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,739 reviews
June 26, 2020
Friendly, courteous and knowledgeable staff and service members specially Narek always goes above and beyond to make sure customer feels welcomed and comfortable. It’s great to work with him members specially Narek always goes above and beyond to make sure customer feels welcomed and comfortable. It’s great to work with him More
by slickcrket
Verified CustomerEmployees Worked With
Narek Petrosian
Helpful June 25, 2020
Courteous & Friendly John Vasquez This was my second service visit for my fairly new I3s and just like the last time, stellar service! On this occasion, my service associate John Vazqu This was my second service visit for my fairly new I3s and just like the last time, stellar service! On this occasion, my service associate John Vazquez, was very friendly, professional and mindful. He definitely made me feel like a valued customer! Cheers🤠🤠 More
by jerps
Employees Worked With
John Vazquez
June 25, 2020
Pacific BMW did a great job for doing my car maintenance. I definitely recommending this office. Has a very good service. The staff were so helpful, kind and very accommodating. I definitely recommending this office. Has a very good service. The staff were so helpful, kind and very accommodating. More
by lizbaby08
Employees Worked With
John Vazquez
June 25, 2020
Ron was amazing and helpful along every step of the way. Even throughout the covid worries, he was helpful and considerate, never pressuring and always welcoming. I love my BMW and 10/10 would recommend Ron Even throughout the covid worries, he was helpful and considerate, never pressuring and always welcoming. I love my BMW and 10/10 would recommend Ron. More
by andrewmloera
June 25, 2020
Good service Dropped off car with little wait. Uber was quick to pick me up and take me back home in no time. Service was done in a few hours and completed as sch Dropped off car with little wait. Uber was quick to pick me up and take me back home in no time. Service was done in a few hours and completed as scheduled per phone call done by department. Good work and no worries on virus contol. Thanks. More
by raulg1
Employees Worked With
i cant remember
June 25, 2020
REPAIRS Have been going to Pacific BMW since 2008 had many services done and what ever the end result was Pacific always corrected. Galo Mora is my service ma Have been going to Pacific BMW since 2008 had many services done and what ever the end result was Pacific always corrected. Galo Mora is my service man and has suggested and fixed my 330ci. I would recommend Pacific BMW to anyone who would enjoy an excellent and comfortable ride. More
by GLDHAIR3624
Employees Worked With
June 25, 2020
The service advisor was excellent. The service people did an excellent job. I am very happy with my experience. I will definitely bring it back next time. Thanks so much for a great job. did an excellent job. I am very happy with my experience. I will definitely bring it back next time. Thanks so much for a great job. More
by fredz0
Employees Worked With
June 25, 2020
Gilbert and Jesus were superb, professional, friendly, knowledgeable and efficient. This was my first experience with the Pacific BMW service department I trust them fully with my vehicle. The thorough an knowledgeable and efficient. This was my first experience with the Pacific BMW service department I trust them fully with my vehicle. The thorough and detailed work is appreciated. More
by Rose Petrosian
Employees Worked With
Other Employees :
Jesus (last name not received) when turning in my loaner and retrieving my vehicle. , Gilbert Pogosyan
June 25, 2020
Sales and Service Been coming to the this dealership for close to years. Think I have leased about 4 to 5 cars through them. They always take good care of me on the sal Been coming to the this dealership for close to years. Think I have leased about 4 to 5 cars through them. They always take good care of me on the sales and service side. More
by lyvellg
Employees Worked With
Other Employees :
Vanessa Vazquez, Greg Poland, Fernando Martinez Reyna, Narek Petrosian
June 25, 2020
Did not need the service - waste of money Couldn't get a straight answer on the cost for the service. The car was programmed to signal service - I assume from the North Hollywood dealer from Couldn't get a straight answer on the cost for the service. The car was programmed to signal service - I assume from the North Hollywood dealer from where I bought the car. I asked the woman with whom I made the appt what the service was for but she kept saying until they key it in the car, no one knows. And yet when I spoke with Marco he immediately said $165. For what? The answer was 'we don't know until we look at the car." There is nothing wrong with the car. At all. Which I knew because I can look at what the computer tells me. You need to communicate better. I've barely driven the car since the oil change in January because of COVID. I'm under stay at home orders because of my age. My best choice was to use the valet service -- nice guy -- but this process was a waste of money AND it put me at risk. More
by debjones.biz
Employees Worked With
I don't know
