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Pacific BMW
Glendale, CA
3,970 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,970 reviews
June 08, 2020
services Service manager took care of everything included loaner car. Everyone at the dealer is friendly and easy to work with. Services were done as time prom Service manager took care of everything included loaner car. Everyone at the dealer is friendly and easy to work with. Services were done as time promised. More
by KPUKTARASIRI
Verified CustomerEmployees Worked With
Henry Burmayan
June 08, 2020
Fast and courteous service during covid-19. I requested the loaner at last minutes yet provided! Very satisfied with overall n will recommend to friends! the loaner at last minutes yet provided! Very satisfied with overall n will recommend to friends! More
by jennykim726
Employees Worked With
June 08, 2020
Great service and courteous. Narek made the entire experience pleasurable. The service and repairs were completed as mentioned in a timely manner. All work was done correctly the first time. Great job experience pleasurable. The service and repairs were completed as mentioned in a timely manner. All work was done correctly the first time. Great job! Thank you! More
by THOMAS52
Employees Worked With
Narek Petrosian
June 06, 2020
Excellent Customer Service Gilbert did an amazing job in extending an excellent customer service. Keep up the good work!. I would highly recommend this service center to my frie Gilbert did an amazing job in extending an excellent customer service. Keep up the good work!. I would highly recommend this service center to my friends. More
by will
Employees Worked With
Gilbert Pogosyan
June 06, 2020
5 stars for the inspection video by Dan GonzalezMarco 5 stars for the inspection video by Dan Gonzalez Marco was not available to discuss the result to me when I picked up the car 5 stars for the inspection video by Dan Gonzalez Marco was not available to discuss the result to me when I picked up the car More
by JCFELEO
Employees Worked With
Dan Gonzalez
June 05, 2020
This location and team are the best, always very professional and prompt. Service consultants Carlos and now Galo have made an exceptional experience wen I bring my car for anything I need. professional and prompt. Service consultants Carlos and now Galo have made an exceptional experience wen I bring my car for anything I need. More
by garciawilliam676
June 05, 2020
Absolutely incredible customer service! Answered every question I had and made the whole process a great and comfortable experience for me. Thank you for being patient with me and so willing to help me fi question I had and made the whole process a great and comfortable experience for me. Thank you for being patient with me and so willing to help me find the car that best suits my needs. Exceptional customer service from an exceptional salesman. Thank you! More
by Erica
June 04, 2020
GOOD SERVICE My service advisor Manuel Cruz was an absolute pleasure to deal with. He was on time to my appointment, was professional, and most important extremely My service advisor Manuel Cruz was an absolute pleasure to deal with. He was on time to my appointment, was professional, and most important extremely friendly with a good personality. The work was completed on-time and as promised and Manuel kept updating the status of the car for me throughout the day. Moving forward I am only going to service my vehicle at Pacific BMW. More
by STEPMATI
Employees Worked With
June 04, 2020
The best service I ever have,thank you! And best cars! I The best service I ever have,thank you! And best cars! I like BMW ALWAYS THE BEST IN THE LANET BEST PERFORMANCE! My recommendation to all my friends The best service I ever have,thank you! And best cars! I like BMW ALWAYS THE BEST IN THE LANET BEST PERFORMANCE! My recommendation to all my friends!! More
by Adam Dorunts
June 04, 2020
Good regular maintenance work; rattle not fixed Brought 430I convertible to dealer for regular service and a noisy rattle from the driver's side rear panel when top is up. No rattle when top is dow Brought 430I convertible to dealer for regular service and a noisy rattle from the driver's side rear panel when top is up. No rattle when top is down. My car was dropped off on Saturday and picked up on Tuesday - so plenty of time to inspect. The apparent "fix" was to replace a clip for the parking brake. As soon as I drove off, the rattle was still there. A drive around the block would have made that apparent. I did not have time to leave the car again. More
by conradlaw
