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Pacific BMW
Glendale, CA
3,970 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,970 reviews
June 04, 2020
Raffi and Andy were great as always! My 3rd car from Pacifc BMW in the last 3 year and looking forward to working with them in the future! Pacifc BMW in the last 3 year and looking forward to working with them in the future! More
by Hakop Jack Kyupelian
Verified CustomerEmployees Worked With
Other Employees :
Nelly, Andy Adamyan
June 04, 2020
Top notch service with Henry Burmayan My M550i's 20k mile service was due and since I am working from home due to COVID-19 I decided to give Pacific BMW Service a chance since it is closer My M550i's 20k mile service was due and since I am working from home due to COVID-19 I decided to give Pacific BMW Service a chance since it is closer to where I live (I had leased my vehicle from there). My service advisor Henry Burmayan was an absolute pleasure to deal with. He was on time to my appointment, was professional, and most important extremely friendly with a good personality. Often times service advisors can have horrible personalities so it was an added bonus that Henry had an awesome personality. The work was completed on-time and as promised and Henry kept updating the status of the car for me throughout the day. Moving forward I am only going to service my vehicle at Pacific BMW, even if that means that I have to visit the dealer on a Saturday. More
by garensinaii
Employees Worked With
Henry Burmayan
June 04, 2020
Vehicle Purchase Review Will highly recommend this dealership to friends and family. Great to work with and gave me the best price in town. Ron the Sales Manager is a man o Will highly recommend this dealership to friends and family. Great to work with and gave me the best price in town. Ron the Sales Manager is a man of his word. More
by josh95
June 04, 2020
Great communication regarding updates on my service and when my car would be ready, everyone was very friendly as usual, easy and safe drop off/pick up. Thank you when my car would be ready, everyone was very friendly as usual, easy and safe drop off/pick up. Thank you More
by MeghanMM
Employees Worked With
May 29, 2020
We love coming here and very convenient and close to our neighborhood. We have 4 BMW to be serviced but over the years of coming here the feeling of being rushed and not updated about the service in timely neighborhood. We have 4 BMW to be serviced but over the years of coming here the feeling of being rushed and not updated about the service in timely manner is very frustrating. Hoping this will improve in coming years. More
by gomeri59
May 27, 2020
Been going to this dealership for 3 years and its amazing but the last service i got was not satisfying. Did an oil change. My car was inspected and they sent me a video for me to check, some recommendations but the last service i got was not satisfying. Did an oil change. My car was inspected and they sent me a video for me to check, some recommendations was told by the inspector and said that that my advisor will give me estimates and I am expecting that when i pick my car my advisors(Narek) will give me some explanation and estimates. Nothing was told and just told me that I already paid and good to go and he handed me my key. And then I asked about the leak in my oil gasket and i told him that it was repaired last october under my warranty, but he told me that a 10k mileage make a difference and now i need to repair it without the warranty, sounds mean to me and i just left without getting anything from him! that sums up my last visit from pacificbmw. More
by B.A
Employees Worked With
Narek Petrosian
May 27, 2020
Communication was poor. I had to ask 3 times to get my wiper blades changed. Didn’t get returned calls. Also When I first called was just told to come in, no information taken. Then had to come back bec wiper blades changed. Didn’t get returned calls. Also When I first called was just told to come in, no information taken. Then had to come back because needs couldn’t be met that way. This has not been my past experience. More
by tbskaplan
Employees Worked With
Garo
May 27, 2020
Wonderlful customer service Always excellent service all around! Been coming here for all my BMW needs. Will definately recommend this Dealership and all staff. Honest work and r Always excellent service all around! Been coming here for all my BMW needs. Will definately recommend this Dealership and all staff. Honest work and reasonable prices. More
by MARIA34
Employees Worked With
Narek Petrosian
May 25, 2020
Everyone at This dealership is absolutely phenomenal. There has been countless times where they have gone above and beyond and I’m so grateful. Even though this is Hop skip and jump away I’d rather Trave There has been countless times where they have gone above and beyond and I’m so grateful. Even though this is Hop skip and jump away I’d rather Travel and drive there then go anywhere else. More
by thomaszhands
Employees Worked With
Galo Mora, Dawnnielle Sao, Edger
May 25, 2020
Arthur at Pacific BMW did everything he could to get me a great deal on the car I wanted. Can’t ask for much more. great deal on the car I wanted. Can’t ask for much more. More
by mauricej.williams
