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Pacific BMW
Glendale, CA
3,963 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,963 reviews
January 30, 2020
Straightforward Worked with Steven. I appreciated how straightforward he was. Easy to work with, fast, and listened to what I asked for. Didn't have to go through the Worked with Steven. I appreciated how straightforward he was. Easy to work with, fast, and listened to what I asked for. Didn't have to go through the "back and forth" as I had to with most dealers. More
by davsim
Verified Customer
January 30, 2020
Amazing experience shopping from this dealer! I would like to say Vanessa was amazing! She did everything to ensure I got the best deal and got the car I exactly wanted! Couldn't be any more happier! Tha like to say Vanessa was amazing! She did everything to ensure I got the best deal and got the car I exactly wanted! Couldn't be any more happier! Thank you! More
by Jannette Keshishyan
January 28, 2020
Frank was awesome. Frank did a great job showing us the difference models we were interest in. He was patient, knew the cars well and credible. The entire process was Frank did a great job showing us the difference models we were interest in. He was patient, knew the cars well and credible. The entire process was smooth and exceeded my expectations. More
by INFO77
January 28, 2020
An appointment for a recall. Excellent service, fast and with good quality. Thanks to Amie Gasabyan. Always pleasure to work with her. She is well informed, very polite, with pati Excellent service, fast and with good quality. Thanks to Amie Gasabyan. Always pleasure to work with her. She is well informed, very polite, with patience and and you always get the answers to your questions! More
by amiryanlilit
Employees Worked With
January 28, 2020
My name is Dr. LAWERENCE COHEN. I have had at least 10 BMWs which I have leased or purchased from Pacific BMW over the last 15 to 20 years and longer. Service department is excellent they are prompt and c BMWs which I have leased or purchased from Pacific BMW over the last 15 to 20 years and longer. Service department is excellent they are prompt and courteous. My cars are in perfect working condition. I look forward to everything and are buying two new BMWs in the near future. More
by LJCOHENMD
January 28, 2020
Great customer service provided by Henry both during drop off and pick up. He made the process easy and seamless, which I really appreciated. The level of communication during the entire process was excepti off and pick up. He made the process easy and seamless, which I really appreciated. The level of communication during the entire process was exceptional. More
by anet_711
Employees Worked With
Henry Burmayan
January 27, 2020
Worked quickly and gave me a nice loaner. Probably could have fixed the problem meaningfully cheaper. But there is no doubt when having it fixed at the dealership. have fixed the problem meaningfully cheaper. But there is no doubt when having it fixed at the dealership. More
by wtez
Employees Worked With
Danny Sarmiento
January 27, 2020
Manny Cruz was my adviser he was awesomeness and was very knowledgeable and answered all my questions as very friendly. One of your best..... awesome job manny knowledgeable and answered all my questions as very friendly. One of your best..... awesome job manny More
by eliasjohn58
Employees Worked With
January 27, 2020
Awesome experience beginning to end! From the moment I arrived at Pacific 6 years ago, I felt like royalty. Soran really "heard" what I needed and was able to find me the perfect solutio From the moment I arrived at Pacific 6 years ago, I felt like royalty. Soran really "heard" what I needed and was able to find me the perfect solution. That is why I returned for the third time! Thank you for the entire staff ! More
by reginamartins7509
January 27, 2020
Poor communication, especially the courtesy loaner department. No one ever picks up or returns phone calls. They are horrible! Lack is no team work, no communication between inner departments of servi department. No one ever picks up or returns phone calls. They are horrible! Lack is no team work, no communication between inner departments of service. More
by Taechung723
Employees Worked With
Other Employees :
Everyone in the courtesy loaner department , Gilbert Pogosyan
