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Pacific BMW
Glendale, CA
3,740 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,741 reviews
March 05, 2024
Thank you Gary & Bob, you both were super professional & easy to deal with. Love my car a lot. easy to deal with. Love my car a lot. More
by phaykuhi
Verified Customer
Helpful March 04, 2024
Marco was excellent. Kept me updated and took the time to explain the details of my recent service. Looking forward to working with him again. Kept me updated and took the time to explain the details of my recent service. Looking forward to working with him again. More
by pm
Employees Worked With
March 04, 2024
Great service experience. I have a prepaid oil change package with pacific BMW. Got my car back cleaned, serviced and on time. I have a prepaid oil change package with pacific BMW. Got my car back cleaned, serviced and on time. More
by andrewingalls
Employees Worked With
mauricio alvarenga
March 01, 2024
Rafy provided Amazing service and very knowledgeable regarding my purchase. Very grateful. Thank you for all your help regarding my purchase. Very grateful. Thank you for all your help More
by rcarrillo0131
March 01, 2024
Great experience as always! Great customer service, from the greeters, to sales, to financing, to service! James Kim is very knowledgeable and professional. Amie Gasabyan is the Great customer service, from the greeters, to sales, to financing, to service! James Kim is very knowledgeable and professional. Amie Gasabyan is the best at the Service Department! More
by VARELAJR
March 01, 2024
Manny was great. ..when he replied. Due to a parts shortage, Pacific BMW had my car for THREE MONTHS. I'm sure Manny had many other customers he was working with, but ..when he replied. Due to a parts shortage, Pacific BMW had my car for THREE MONTHS. I'm sure Manny had many other customers he was working with, but his response time to my text messages or phone calls was very slow. Sometimes days before I would get a reply. Sometimes I had to reach out more than once in order to get a response. A simple, short reply would have been greatly appreciated and better than no response at all. However, when he did reply he was great. Gave me the information I was looking for. He also helped arrange a loaner car swap so I didn't have to drive an hour to the dealership. Pacific BMW was just OK. I didn't appreciate the convenience fee charged when using a credit card to pay my deductible. I didn't like that I had to ask for the paperwork to be sent to me instead of automatically sent or given to me for the loaner. Really, the only reason I went to Pacific BMW is because that's the closest dealership to where I live where BMW Roadside would tow to for free. I didn't really get any warm fuzzies from this dealership to be honest. Just felt like it was all business. More
by Mandi3
Employees Worked With
March 01, 2024
Everything worked out great. Amie provided amazing service! She is my go-to service advisor at this dealership. I can't say enough as to how great she is at her job. Amie provided amazing service! She is my go-to service advisor at this dealership. I can't say enough as to how great she is at her job. More
by DIANNA_TV
Employees Worked With
February 29, 2024
It was easy to set up the appointment via text and drop it off. They had arranged the loaner car and all details are taken through an app. I was a little disappointed when I picked up my car because my gas it off. They had arranged the loaner car and all details are taken through an app. I was a little disappointed when I picked up my car because my gas tank was almost empty and it wasn't when I dropped it off. Then I found a parking meter receipt for the City of Glendale in my cup holder for 2 hours. Someone had used my car to go to lunch and used up my gas. At least if they use it, fill it up to what it was when I dropped it off. The service I was having should've only required a quick test drive to make sure it was running well. More
by j_tarrio
Employees Worked With
