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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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August 05, 2021

I am surprised that my loaner was an x1 when I drive an x5. Loaner is a chance to experience another bmw possible future purchase More

by BAMN225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa 5star
August 05, 2021

Great service. Staff were friendly and very helpful. Came in for an auto repair for a 2014. Ended up purchasing two vehicles. One for my son and one for myself. Very satisfied with our two purchases. More

by LKMPLANBTHERAPY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafy Hatamian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Maharajh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Minassian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafy.
August 03, 2021

As always Pacific BMW exceeds expectations. I needed to go on a 2 week business trip to three states and they accommodated (while I waited) an oil change + cabin filter change plus check the whole car for More

by Kris K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
August 03, 2021

Loved the service! Amie was kind and friendly. She offered me an uber ride to a near by restaurant to grab breakfast while I wait. Love the experience More

by Leonel_nunez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2021

Everything was great. My car was checked within two hours. Everyone is friendly and helpful. I got a video to watch via text of the inspection precess. More

by eurovision7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2021

I highly recommend this dealership service is excellent.car raining beautifully I could not be happier! This is the place to go when your ready for the experience of a lifetime, and then theres More

by vagramx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narek Petrosian
August 02, 2021

Justin Ko is an amazing and helpful person. All the work he does for my car is above and beyond. His work very much satisfies us and I would recommend him to anyone! Excellent Customer Service. More

by LEM2888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ko- Service Department
August 02, 2021

Easy process, accommodating, proficient and friendly. Everyone was skilled at their job and the service department was prepared and on time. Overall I had a positive experience. More

by arutyunyan_lilit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2021

What’s up with not washing the freakin car? Car Looked like xxxx after picking it up. Considering how much I paid for the xxxxin car. More

by vickradjian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2021

John Vasquez took really good care me. He was helpful and especially nice and understanding. The communication from Pacific BMW was excellent. My car was ready on time. More

by richa1
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
John Vasquez
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