Pacifico Ford

Amazing service...again! Neal is one of those salesmen you think does not exist. The stress and or hassle you may have experienced in the past with other dealerships or sales Neal is one of those salesmen you think does not exist. The stress and or hassle you may have experienced in the past with other dealerships or salesmen is missing at Pacifico Ford. He follows up well after the sale just to see how you’re doing and how’s things with your vehicle. I had a small issue a year after my purchase and Neil had an appointment set up around my schedule and things were repaired fast and properly. Sean in the Service Department made sure things that needed to be done were explained to me. From the paperwork to the repair. He also ensured the SUV was looked over for any other issues or possible safety issues. You don’t feel like you’re being talked down to or feel like they are just rushing you along. These two guys are the reason I have purchased 3 cars myself and have sent numerous friends to Pacifico Ford! More

Great PERFECT in every sense of the word from smart to finish from walking into dealership staff greated me managment checked up on me & made sure all was w PERFECT in every sense of the word from smart to finish from walking into dealership staff greated me managment checked up on me & made sure all was well More

Excellent Service! Darren was great! I would recommend Pacifico Ford to anybody and everybody. The whole process of leasing my vehicle as far as the paperwork and everyt Darren was great! I would recommend Pacifico Ford to anybody and everybody. The whole process of leasing my vehicle as far as the paperwork and everything was smooth and not too time consuming. I got a great deal and I was very happy with my purchase. Everything that I needed help with as far as pricing and what I wanted my vehicle to have and not have Darren was on top of everything and got me where I wanted to be and most importantly the vehicle I wanted for a good price. If you go anywhere for a Ford vehicle I suggest you head over to Pacifico and ask for Darren. More

Oil change Stopped in for an oil change, even though it was late in the day they were able to do the oil change and look over my car to make sure everything look Stopped in for an oil change, even though it was late in the day they were able to do the oil change and look over my car to make sure everything looked good. Everyone was really nice and I felt welcome. More

Great Experience I had a great experience. Gary Holmes was extremely helpful. I told him exactly what i wanted, and he found the perfect vehicle for my family and I... I had a great experience. Gary Holmes was extremely helpful. I told him exactly what i wanted, and he found the perfect vehicle for my family and I... at a affordable rate. I went in the dealership with the expectation of "shopping around". Really didn't intend to actually move forward. However, with the help of Gary ...I drove off in my new vehicle the very same day! I will definitely recommend Pacifico Ford to family and friends. Completely satisfied with the service and my vehicle!!! More

Out with the old in with the new!! I was debating getting a new vehicle for the last 2 months. I definitely knew I wanted another Ford Explorer/ pre-owned. I told Mr. Holmes exactly wha I was debating getting a new vehicle for the last 2 months. I definitely knew I wanted another Ford Explorer/ pre-owned. I told Mr. Holmes exactly what I was looking for from the color, down to the interior and tires. Mr. Holmes told me "Not a problem". Mr. Holmes called me a week later and said " Ms. Lewis your car is here waiting for you". I kind of brushed it off. I thought to myself there's no way he found me exactly what I want. Fast forward to now I come in to get an oil change and see Mr. Holmes. I said "Okay, show me this car". The car was exactly what I wanted!! He really listened to me and paid attention to detail. The irony is after all of that; I decided on new 2018. Don't get me wrong The pre-owned had exactly what I wanted but the 2018 was perfect. The only reason I didn't consider new at first was because I thought the price would be out my range, but it actually wasn't. I LOVE MY NEW CAR!! I can't say THANK YOU enough to Mr. Gary Holmes over at Pacifico Ford. Thanks also to Mr. Bernard Jones from finance for his patience answering all of my questions. More

Professional and Curtious service. Alex was highly professional and personable, which made the experience go smoothly and seamless. He is a total asset to your organization. We will hig Alex was highly professional and personable, which made the experience go smoothly and seamless. He is a total asset to your organization. We will highly recommend him to friends who are looking for their next vehicle purchase. More

Still helpful after the sale!!! I bought a used car from Alex almost a year ago and I had to take the car in for routine maintenance and an overall check. Alex was involved with even I bought a used car from Alex almost a year ago and I had to take the car in for routine maintenance and an overall check. Alex was involved with even the service process! He updated me on the progress of the car and even helped release the stress of repairs. He is the real deal, even after the sale I’ve realized how helpful he still is. More

car service I had an awesome experience at the service center I was greeted with a smile. I brought my car in for a noise issue. The noise was repaired All of I had an awesome experience at the service center I was greeted with a smile. I brought my car in for a noise issue. The noise was repaired All of my concerns were addressed. This experience exceeded my expectations More

excellent been coming to this dearler since 1996 always great service i really enjoy my visit eact time i come i feel safe with performed at this dearlership been coming to this dearler since 1996 always great service i really enjoy my visit eact time i come i feel safe with performed at this dearlership the techs are excellent More