Pacifico Ford
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Overall good experience Rocky was a pleasure to work with. He was very responsive to questions and phone calls, and was knowledgeable and enthusiastic about the vehicle I pur Rocky was a pleasure to work with. He was very responsive to questions and phone calls, and was knowledgeable and enthusiastic about the vehicle I purchased. More
Easy going Alex was easy to deal with and very knowledgeable. He was very genuine and great to deal with and I would recommend him to other people seeking to pur Alex was easy to deal with and very knowledgeable. He was very genuine and great to deal with and I would recommend him to other people seeking to purchase a car. More
Great dealership, Great people Accommodating, friendly, knowledgeable & very helpful. Just went into another lease with Ford because it's hard to beat the price and service. Best Accommodating, friendly, knowledgeable & very helpful. Just went into another lease with Ford because it's hard to beat the price and service. Best place to get a car!!!!! More
Great place to buy Wonderful selection of trucks to choose, Stanley searched and found the right vehicle for me and Desmond did a great job with getting the vehicle read Wonderful selection of trucks to choose, Stanley searched and found the right vehicle for me and Desmond did a great job with getting the vehicle ready on time within days of my visit. More
Absolutely perfect! When I first arrived at Pacifico I was already jaded about car dealerships and their staff. The reason for this is before I decided to try Pacifico I When I first arrived at Pacifico I was already jaded about car dealerships and their staff. The reason for this is before I decided to try Pacifico I was at two other dealerships and the experience at those dealerships was absolutely horrible. Then I get to Pacifico and within five minutes of browsing their inventory I see Darren Saunders walking towards me. I will admit at first I was a little guarded because I my prior experiences at the other dealerships. But Darren was an absolute marvel at his job. He made me feel so comfortable viewing the inventory and also through the whole car buying process. I have already recommended Darren Saunders to a few of my friends who are in the market for a car. I hope they take my advise because at Pacifico and specifically Darren Saunders made my whole experience painless. Thank you Darren Suanders and Pacifico More
Thanks Ron Mr Tilley was the main reason I purchased from there.. His customer service his work ethic even when he is Off work.. No matter how many times I chang Mr Tilley was the main reason I purchased from there.. His customer service his work ethic even when he is Off work.. No matter how many times I changed cars he was right there helping me every step of the way.. I went to other dealerships to shop around but Mr Tilley made me feel like family More
Great experience This is our 3rd car we leased, would not go anywhere elce. They take there time to make sure you know all your options. You don’t feel pressured. This is our 3rd car we leased, would not go anywhere elce. They take there time to make sure you know all your options. You don’t feel pressured. More
price gauging Had appointment to test drive a Ford Escape. When we checked the website prior to the appointment, the price had increased $1000. They knew we were co Had appointment to test drive a Ford Escape. When we checked the website prior to the appointment, the price had increased $1000. They knew we were coming and jacked up the price. We were prepared to make an all cash offer. Due to poor business practice and "price gauging", we will take our all cash offer to another dealer. More
Warranty Transmission Work I took my Ford Focus to closest dealership near me, which happened to be Pacifico Ford. I was Introduced to Sean Mellon the service technician, I expl I took my Ford Focus to closest dealership near me, which happened to be Pacifico Ford. I was Introduced to Sean Mellon the service technician, I explained to him what issues my car was having and right away he had an idea of what was wrong. They replaced my TCM and Clutch in my car in under 2 days and was covered under Ford Warranty. This dealership has a very knowledgeable staff and are pleasant to work with. I would definitely take my car there again in the future. More
New Car Purchase I came in to purchase a used car and I ended up leaving with a brand new vehicle. Darren was friendly, understanding, and exceptionally well with help I came in to purchase a used car and I ended up leaving with a brand new vehicle. Darren was friendly, understanding, and exceptionally well with helping us with this experience. More