Pacifico Ford

Teamwork sincere helpful My experience was great. I had some pass credit issue. However, screaming Mike The Miracle Man as I affectionately call him made it happen to my surpr My experience was great. I had some pass credit issue. However, screaming Mike The Miracle Man as I affectionately call him made it happen to my surprise. He was attentive and responsive to all of my question. Whatever I needed the whole team was very responsive and polite. It is obvious that customer satisfaction is their primary goal. It also appears to be a good working environment. Good energy when you walk in the door. I will definitely refer who I know. ( needless to say I could always use that 100) lol More

Above and Beyond Customer Service When I visited Pacifico Ford I was greeted by Neal. He is a great guy with a awesome personality, Neal went out of his way to help me out and get me When I visited Pacifico Ford I was greeted by Neal. He is a great guy with a awesome personality, Neal went out of his way to help me out and get me the best deal available. He was very knowledgeable and listen to me on what I was looking for, not the stereotypical car sales person you hear about. He worked hard on our deal and found rebates for me that I didn't even know about to help lower the price. Neal is my new go to guy when me or my friends by a new car. More

Excellent service Best people to come to when you are having trouble with your car. Always friendly and keeps you up-to date on what they are working on. I recommend th Best people to come to when you are having trouble with your car. Always friendly and keeps you up-to date on what they are working on. I recommend this car place. More

Not so great for me Purchased a 2016 Ford Flex, certified, and had a few issues like the alignment, intelligent code key, no keypad number, no owner's manual. They told m Purchased a 2016 Ford Flex, certified, and had a few issues like the alignment, intelligent code key, no keypad number, no owner's manual. They told me that since I was out of state that I could take it to a Ford dealer and they would reimburse me for some of the issues. The issues were approximately $243 when I took it to a Ford dealer in my state. I have yet in two months been reimbursed. In fact they don't even return my email requests. I can forget the intelligent code key because they told me no one ever gets one. So if I lose my key I don't have the key code for it. That means I'll have to pay Ford to find my intelligent key code to make a possible lost key if I should have one. Also who ever detail my car didn't clean underneath the seats nor did he/she delete all the locations from GPS and phone numbers from the phone log. The only positive experience I had was with the woman that did my financing, Gina. So let the buyer beware. "All the glitter, it ain't gold" as The Spinners sign in their song. Today, 06 June 2017, after not getting a response from my salesperson after three emails. I will edit my review, for that reason, I received my reimbursement. I truly believe this website helped in this action. It took only about two days after I put this review in. I had tried three emails and one registered letter. I'm sorry that I had to turn to this website for help but thank you dealerrater.com. More

New Lariat Beast Owner.. Stanley Otto and Reinaldo Mercado gave outstanding customer service. We arrived with only the intentions of looking at vehicles. We currently own a F Stanley Otto and Reinaldo Mercado gave outstanding customer service. We arrived with only the intentions of looking at vehicles. We currently own a Ford truck and wanted to see what new vehicles Ford had. Reinaldo was very patient and extremely informative with showing us different packages that came with the Ford F-150. Reinaldo and Stanley stayed hours after closing to help us decide what was best for us. We were able to leave that night with a brand new 2017 Ford F150 Lariat, and to top it off it was the floor model lol. More

Totally satisfied Went in to look at a used escape, saw the 2017 focus and it clicked. Rocky made the process easy and painless. Will be recommending him to family and Went in to look at a used escape, saw the 2017 focus and it clicked. Rocky made the process easy and painless. Will be recommending him to family and friends. More

Great service! Sean made my day in and Out. Quick seamless from the time I entered the service area till the time I left also a comfortable waiting lounge. Sean made my day in and Out. Quick seamless from the time I entered the service area till the time I left also a comfortable waiting lounge. More

Best Experience ever Sean was easy to talk to, and he helped me with my bill. It was a great experience I hope to work with him again in the future.👍😀🚙 Sean was easy to talk to, and he helped me with my bill. It was a great experience I hope to work with him again in the future.👍😀🚙 More

Excellent service, great buying experience Really enjoyed working with Neal and the team at Pacifico. They went over and above to make me happy with my purchase. Highly recommend to anyone! Really enjoyed working with Neal and the team at Pacifico. They went over and above to make me happy with my purchase. Highly recommend to anyone! More

The only place I go for my cars Its always a pleasure to do my car purchasing at Pacifico...Always friendly and helpful Neal made the transaction easy and worked with me as much as I Its always a pleasure to do my car purchasing at Pacifico...Always friendly and helpful Neal made the transaction easy and worked with me as much as I needed.My fifth purchase from there....they will always have my business... Chris Thomas More