Pacifico Ford

Top notch My wife returned her lease and decided to purchase a ford from Pacifico after seeing the care and curtesy she received I decided to purchase one mysel My wife returned her lease and decided to purchase a ford from Pacifico after seeing the care and curtesy she received I decided to purchase one myself, we both have Focus' she has the sedan and I have the hatchback. They're great cars and we are very happy with them. More

Repairs and maintenance I must say that I LOVE Pacifico Quick Lane and their staff. They are the best. Williams and D"Alterio are kind, courteous and professional. Let me I must say that I LOVE Pacifico Quick Lane and their staff. They are the best. Williams and D"Alterio are kind, courteous and professional. Let me tell you, I can work a good nerve. They have never faltered in the professionalism towards me. While I love my friends in Pacifico's regular service, Andres Moore and Bob Rauh--and this is no slight to them--sometimes getting an appointment is a little difficult. I will attribute that to my schedule. I was happy to find the Quick Lane does not require an appointment. And it does not take a huge chunk out of my day. As with all Pacifico's service reps, I never feel taken advantage of and I never feel pressured. The salespeople... Well that's a different thing. More

Best Customer Service Experience I have ever had Really blown away by the service I received, any service, any provider, any time. I never write reviews but felt compelled to do so. Follow up calls Really blown away by the service I received, any service, any provider, any time. I never write reviews but felt compelled to do so. Follow up calls along the way. Proactive help with car rental, detail explanation and most importantly- the belief that they cared about the outcome. Kudos. More

Mike was very helpful and explained everything in detail. I was very satisfied with the service I received. Everyone that I encountered with as soon as I walked in was very nice. I felt very welcomed and comf I was very satisfied with the service I received. Everyone that I encountered with as soon as I walked in was very nice. I felt very welcomed and comfortable More

I had a great experience with Michael Henkin! I am very satisfied with all the great work that Mike Henkin did to help me get my 2015 Ford Focus! Thank you so much!! I am very satisfied with all the great work that Mike Henkin did to help me get my 2015 Ford Focus! Thank you so much!! More

Car buying Our car purchasing was very easy with the help of the wonderful staff at Pacifico especially Stanley & Chad. I will definitely send family & friends Our car purchasing was very easy with the help of the wonderful staff at Pacifico especially Stanley & Chad. I will definitely send family & friends for their car buying needs. More

Very Professonal and Promt I feel like you really took the time to get me all the info on the cars i needed. I will defiantly be back. Thank you for your help. I feel like you really took the time to get me all the info on the cars i needed. I will defiantly be back. Thank you for your help. More

Great Service I came in to try the Nitro tire service I heard gives the vehicle a smoother ride and preserves the tires so they last longer. I was taken to the wait I came in to try the Nitro tire service I heard gives the vehicle a smoother ride and preserves the tires so they last longer. I was taken to the waiting room that is both relaxing and inviting. The coffee was great and the soft pretzels were a treat I was not expecting. Mr. Knox was very informative about the tire service I had inquired about, he was also very friendly. Being an owner of a competitors vehicle that did not make Mr. Knox treat me any different than if I had a Ford, I actually felt like part of the Ford family. I believe I will bring my vehicle back again for my next service.... More

Great overall team Overall Good experiance. Mike was fast and easy to communicate with letting him know what i was interested in and he knew what to look for. Overall Good experiance. Mike was fast and easy to communicate with letting him know what i was interested in and he knew what to look for. More

Rocky at Pacifico was awesome I went into Pacifico looking to buy a new fusion and I met up with Rocky. He was very helpful and able to get me into the car I wanted and for the pri I went into Pacifico looking to buy a new fusion and I met up with Rocky. He was very helpful and able to get me into the car I wanted and for the price that worked for me . He also helped me sync my phone and get everything situated. More