Pacifico Ford

I had a very enjoyable experience when I purchased my car in November. You guys are great at making sure your customers want to keep coming back. in November. You guys are great at making sure your customers want to keep coming back. More

Initially, I came to Pacifico Ford to have a diagnostic ran on my 2005 Ford Focus. At this time, I had no intentions of buying a new vehicle. While I was waiting for my services to be completed, I decided ran on my 2005 Ford Focus. At this time, I had no intentions of buying a new vehicle. While I was waiting for my services to be completed, I decided to browse some vehicles in the lot. Ziggy helped me get a good deal on a trade in for my already owned vehicle along with all the other possible incentives I qualified for. Ziggy also discussed and helped me to better understand leasing options for the vehicle I had chosen. I am completely satisfied with all services from Pacifico Ford. Thank you, Ziggy! More

Jay was absolutely amazing to work with. Not only was he incredibly friendly, but he really wanted to make sure that he made the best deal possible for me. I purchased my car a little over three months ago incredibly friendly, but he really wanted to make sure that he made the best deal possible for me. I purchased my car a little over three months ago and he called me to make sure that I remembered to bring my car in, and that when I do, he would take care of me and walk me through everything. I have never been to such a great car dealership in my life and dealt with such amazing people. More

Gary Holmes is very professional. He has excellent customer services skills. He was very patient adn attentive throughout the car sale transaction. He showed experience and knowledge as a car dealer.I customer services skills. He was very patient adn attentive throughout the car sale transaction. He showed experience and knowledge as a car dealer.I would recommend him highly if asked.If you want to purchase a vehicle @ Pacifico Ford just ask for Gary Holmes. More

My experience at Pacifico Ford was 'Awesome'. Mr. Holmes was very professional and informative. He made the process very easy. I am very still satisfied. was very professional and informative. He made the process very easy. I am very still satisfied. More

Thanks for your excellent service. Everything was explained in detail and service was completed in a timely manner. Excellent job well done. Keep up the good work. explained in detail and service was completed in a timely manner. Excellent job well done. Keep up the good work. More

Rocky goes above and beyond expectation. He treats everyone as family. There was a recall on the 2013 escape, he kept me up to date on what Ford was doing. Joe Roletter is very friendly and helpfu everyone as family. There was a recall on the 2013 escape, he kept me up to date on what Ford was doing. Joe Roletter is very friendly and helpful. He kept me up to date on the recall of the 2013 escape. The problem was fixed in a very timely manner when Ford told him what the problem was. More

I've been a very satisfied Pacifico Mazda Service customer for 7 years and since I chose to buy a Ford I stuck with Pacifico due to proximity to work/home and familiarity with the franchise. Rocky, customer for 7 years and since I chose to buy a Ford I stuck with Pacifico due to proximity to work/home and familiarity with the franchise. Rocky, Jay, and Tracy were phenomenal to work with and they were very attentive and thoughtful during the process of ordering our new car and closing the sale. This is the fourth time I've purchased a car from a dealer and the third time I knew exactly what I wanted, so I was surprised that both the ordering and more specifically the closing process took so long. Despite having my paperwork in order (except I needed my A-plan pin and that took about 10 minutes when I made a phone call), It took us over 3.5 hours to review paperwork, inspect the car, and sign the contracts this morning/afternoon. If I add up my 3 previous deliveries together it wouldn't have added up to 3.5 hours. I'm not sure if this is a work-flow thing or not, but it was inconvenient when I mentally booked about 2 hours to close the sale and get to work by 11 (based on experience with previous purchases). I'm also on the fence about whether or not I got the best dollar for my trade-in, especially when I fixed one of the relatively serious issues that justified their initial trade-in offer PLUS added $600+-worth in brand new tires after discovering there were fatal failures in tires I had been sporting on my car (new car does me no good if I'm dead and trade-in value would drop dramatically if I wrecked the car). If my car ends up on their lot that's free money for them. Assuming their service remains good, I will definitely head to Pacifico first but I will reconsider trading-in with them the next time. All said, if you are considering a Ford car, visit Rocky and he'll take care of you. More

Gabi was supper helpful in every which way of the process from helping me to figure out what i could afford to finding me the perfect car for me at the best possible price. He is very knowledgeable, easy to from helping me to figure out what i could afford to finding me the perfect car for me at the best possible price. He is very knowledgeable, easy to talk to and a all around good sales man i strongly recommend him to anyone who wants to buy a new or used vehicle and i would 100% refer my family and friends to him!! More

great doing business with these guy's they always treat me like family. I always look for the best deals and they always come through, any problems, tell him and it goes away A+++++++++++++ me like family. I always look for the best deals and they always come through, any problems, tell him and it goes away A+++++++++++++ More