Pacifico Ford

Clayton Garrett was a very good car salesman. He worked with me despite my low credit score. I believe he did everything he could to get me the best rate my credit would allow for. I would reccomend him with me despite my low credit score. I believe he did everything he could to get me the best rate my credit would allow for. I would reccomend him to my family members. He is a good man! More

On October 28th 2012, I was in a terrible accident. A Ford truck stopped suddenly in front of me (and, yes, they are really built tough) because a SUV flipped over in front of it. I did not have time to Ford truck stopped suddenly in front of me (and, yes, they are really built tough) because a SUV flipped over in front of it. I did not have time to stop, and as a result, my car was totaled. I was totaled mentally, and I was dreading the experience of having to purchase a new car because I didn’t want to face a car salesperson and all of the stereotypes that are usually associated with them. Within a week of my accident, I found a vehicle that I liked. It was at Pacifico Ford. I decided against the advice of friends and family and I went to the dealership alone. Their concern was that, as a female, I would be an easy target for an unscrupulous salesperson. However, from the moment I stepped into Pacifico Ford I knew immediately that my fears and the concerns of my friends and family were unfounded. The staff, in general, were extremely warm and welcoming, but particularly Rocky Degregorio and Tracey Scott. Rocky is my hero! He provided me with great customer service and at no time did I feel I was being swindled. Ms. Scott was equally reassuring as she thoroughly explained to me my financing and warranty options. The two of them made me feel very comfortable about both owning and driving a car again. It was the right experience for me at the right time. I highly recommend Pacifico Ford, Rocky,Shadi, Ms. Scott, and Ford trucks for all of the same reasons they are reliable and they are built tough. Thanks for a great experience and a great deal on a car! More

THEY VERY EXCEPTIONAL. I RECEIVED A GREAT PRICE AND THEY WENT OVER EVERY FEATURE ON THE SUV. THEY MADE SURE I UNDERSTOOD EVERYTHING. THEY WERE VERY PROFESSIONAL. I WOULD RECOMMEND THIS DEALERSHIP. WENT OVER EVERY FEATURE ON THE SUV. THEY MADE SURE I UNDERSTOOD EVERYTHING. THEY WERE VERY PROFESSIONAL. I WOULD RECOMMEND THIS DEALERSHIP. More

Mr. Garrett was very friendly and knowledgeable about the price and equipment in the car. He was able to work with the banks to get me approved. He took the time to explain the documents that I needed to sig price and equipment in the car. He was able to work with the banks to get me approved. He took the time to explain the documents that I needed to sign until I understood each one. I will recommend him to any family member and friends. More

my father and i both had to bring our vehicles in for service. we were greeted by nancy. she checked our tires,lights and batteries. all my car needed was wiper blades and my father's car was ok. she had service. we were greeted by nancy. she checked our tires,lights and batteries. all my car needed was wiper blades and my father's car was ok. she had the mechanics work on the vehicles right away and had us both out of the dealer in approx an hour. great service and quick. very happy with pacifico. More

I have been going to Pacifico for almost 6 years now and have bought/leased 5 cars. I will be back!! We love the service we have received over the years. It's great to see the same faces each time I'm th have bought/leased 5 cars. I will be back!! We love the service we have received over the years. It's great to see the same faces each time I'm there even after 6 years! Every one I know looking for a car I have recommended Pacifico. Hands down there is no other car dealership to go to! I have had so many people ask me to take them to Pacifico when it's time for them to buy a new car. Thanks for everything!!! More

I am the owner of a 2013 GMC Terrain which I purchased in New Jersey Sept 2013. Being a resident of Pennsylvania, I needed to have my vehicle inspected in the state in which my vehicle is registered. I looke New Jersey Sept 2013. Being a resident of Pennsylvania, I needed to have my vehicle inspected in the state in which my vehicle is registered. I looked in the Yellow Pages and found Pacifico Ford 6701 Essington Ave, which I selected because of it's location (Close to where I work) This was my first encounter with Tom Whitte. He was very professional and courteous on the phone and was even more of a professional in person. He took care of my inspection and also a synthetic oil change. I was very happy with the service I received. I had to go out of town the end of the week for a family matter. I wanted to prep my Terrain for the road. I called the dealer where I purchased my vehicle. I was upset that they couldn't fit me in for service. I called Tom Whitte and left a message. He promptly returned my call and got my Terrain in for service the next morning. Not only did he take care of the oil change, he made reccomendations for NitroFill which I did get. He did an all points check and got me on my way in no time. I am now convinced that Tom is a true professional and friend. He is an asset to the Pacifico Ford Co.I am glad that I chose him for my auto needs. I will drop his name to my family and friends for their service needs. Thanks Tom for the service and for being a friend. I will use Pacifico for my auto service needs. Thanks again (Derick Palmer) More

Originally went to Pacifico after hearing about interaction from co-worker, and was very pleased. I have dealt with other dealers in another county for work, and was impressed by the service, prof interaction from co-worker, and was very pleased. I have dealt with other dealers in another county for work, and was impressed by the service, professionalism, and ability level of Pacifico. Started out looking for a used / certified pre-owned, and ultimately decided on a new vehicle with a perfect match of options, availability and fit. I am very happy with my '13 Escape SLT, and I have Pacifico & Neal Bauer to thank for it. More

I don't see the service advisor I had, his name was Thomas White, he was a gentleman who kept me advised to the service work I was having done and I could not have been any happier with his work and th Thomas White, he was a gentleman who kept me advised to the service work I was having done and I could not have been any happier with his work and that of the service dept.. More

My family gets all of our cars from here. We also take our cars to be serviced there. They are always fast and describe what needs to be done for the car. They are also very friendly. I have never had our cars to be serviced there. They are always fast and describe what needs to be done for the car. They are also very friendly. I have never had a bad experience. More