Palm Chevrolet

They damaged my $89,000 vehicle with scratches, and the service manager behaived unrespectable, and made us feel very uncomfortable with doing any future business with Palm Chevy. I am now buying 2 work tr service manager behaived unrespectable, and made us feel very uncomfortable with doing any future business with Palm Chevy. I am now buying 2 work trucks from another dealer for my business and a personal one as well, so you lost business that's for sure! And word by mouth thats goes far in todays age. It would be nice if a General Manager called me back, I left a message same day! More

Thanks Brandon. The purchase process was quick and striaght to the point. Thanks again. Carlos The purchase process was quick and striaght to the point. Thanks again. Carlos More

They took their time to teach us how the car worked. It was much appreciated. It was much appreciated. More

Everything was just perfect. My Harley did a great job. The finance department did a great job. My Harley did a great job. The finance department did a great job. More

Very satisfied with service dept. Of dealership, especially Ali the service manager. Always takes the time to go over my concerns. Of dealership, especially Ali the service manager. Always takes the time to go over my concerns. More

Service department needs more people oriented for much needed better customer service. It was a horrible experience the moment I walked in the door. I felt belittled and I definitely didn't feel like needed better customer service. It was a horrible experience the moment I walked in the door. I felt belittled and I definitely didn't feel like I was a welcomed customer. THIS IS NOT ACCEPTABLE. I bought my Equinox from the dealership and the way I was treated I really can't say I would buy another vehicle from Palm Chevrolet. What happened to the customer service from the service department? I was first told Bobby Sue Murphy was my advisor (she was not customer service friendly at all) then my vehicle was service was completed nobody let me know, in fact I had to ask and it had been ready for 10-15 minutes. When I asked about my vehicle I was told that Neil would be taking care of me. He never explained anything about my vehicle nothing about the camera shot. YOU REALLY NEED TO PUT CUSTOMER SERVICE BACK IN THE SERVICE DEPARTMENT!! I honestly don't feel comfortable bringing my car back there ,but I will because I have a service plan. After that I will really have to see how I am treated for the rest of my service plan. I was so upset when I left there. When I bought my car the everyone was so nice and friendly. Too bad john left the service department he was pleasant and explained everything to me. Thank you for sending me this survey hopefully it gets read. More

Service was slow, 2 service reps but you HAD to use the rep that took your car, although the other rep had no line and your car was ready? Awkward! rep that took your car, although the other rep had no line and your car was ready? Awkward! More

Lindsey was totally awesome she made it the easiest buying experience we ever had it was truly a great pleasure dealing with her buying experience we ever had it was truly a great pleasure dealing with her More

Casual no pressure experience with Kevin and Lindsay they are a good team and made sure I was satisfied are a good team and made sure I was satisfied More

Bobby Sue knows that my time is limited and she always seems to fit me in and Allen I've known for 20 years or so probably more and he always comes to see me before he does the work to make sure that's wh seems to fit me in and Allen I've known for 20 years or so probably more and he always comes to see me before he does the work to make sure that's what I need and if there's anything else he can do while he's got my vehicle in the back More