Palm Chevrolet

Everyone is always willing to help. Very busy dealer but will do what they can to accommodate Very busy dealer but will do what they can to accommodate More

The entire staff was nice, professional, and informative. They were very helpful and patient. The staff went above and beyond and my husband and I had a great experience. They were very helpful and patient. The staff went above and beyond and my husband and I had a great experience. More

Service was great. John was a pleasure to work with and kept me informed on everything step by step. John was a pleasure to work with and kept me informed on everything step by step. More

The dealership is very clean and neat. The staff are very friendly and helpful. All staff I came in contact with were supportive. The staff are very friendly and helpful. All staff I came in contact with were supportive. More

David did a wonderful job. He really took the time to explain the technical parts of the trunk. He was very knowledgeable and professional. This is worth me telling my friends He really took the time to explain the technical parts of the trunk. He was very knowledgeable and professional. This is worth me telling my friends about David at Stone Creek if they are looking to buy a v More

Levi greeted us promptly upon our arrival and quickly established rapport making our experience enjoyable. established rapport making our experience enjoyable. More

David S. was professional and kind, keeping me informed throughout the purchase process. Sven in finance was very knowledgeable and not pushy. Overall, I reco was professional and kind, keeping me informed throughout the purchase process. Sven in finance was very knowledgeable and not pushy. Overall, I recommend Palm Chevrolet! More

On May 31st, my wife and I made the 2. 5-hour drive to Palm Chevy with excitement, having found what seemed to be the vehicle we were interested in. Prior to arriving, we confirmed the car 5-hour drive to Palm Chevy with excitement, having found what seemed to be the vehicle we were interested in. Prior to arriving, we confirmed the car was available and were told IL Park would be our point of contact. Upon arrival, we were met with a less-than-welcoming attitude from Mr. Park. His demeanor was dry, unengaged, and gave no indication of genuine interest in helping us. After a brief test drive, we were handed off to another sales representative who was clearly inexperienced and struggled to navigate the negotiation process. We made an offer that was well within reason and explained our budget, but after the salesperson spoke with his manager, we were told flatly there was no deal to be made—without any attempt at compromise, creative solutions and disregard to the 5 hour drive time. Having worked as a Collision Director for a major auto group for many years, I am fully aware of how successful dealerships operate and how important the customer experience is. This dealership, unfortunately, fell far short. There was a complete lack of professionalism, no effort at negotiation, and zero customer care. After another 2.5-hour drive home, we were left not only without a vehicle but also deeply disappointed disheartened on how we were treated. I expect a generic response asking me to call the dealership. If there’s any interest in making this right, it is the responsibility of the dealership to reach out to the customer—not the other way around. Based on this experience, I cannot recommend this location to anyone looking for quality service or a respectful buying process. More

Bobbie Sue was professional and kept me informed. Texts from dealership on status is a good feature. Texts from dealership on status is a good feature. More

Great service, no issues. Nice facility, good customer service. I had no issues with my transaction Nice facility, good customer service. I had no issues with my transaction More