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Palm Chevrolet

Ocala, FL

4.6
1,152 Reviews
Palm Chevrolet in Ocala, FL, also serving Gainesville, FL and Belleview, FL is proud to be an automotive leader in our area. Since opening our doors, Palm Chevrolet has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Chevrolet or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Palm Chevrolet will get you into the car or truck you choose with professionalism and attention to your needs.
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2300 SW College Rd

Ocala, FL

34471

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Showing 1,152 reviews

March 13, 2024

Neil was very helpful throughout the whole process. Would go back in the future because of his mannerisms. More

by jilaponce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Stefani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Palm Chevrolet responded

Thank you for this great review! Neil is truly an exceptional employee and we appreciate him for giving you a great experience. Best, The Palm Chevrolet Team

March 13, 2024

Lindsay King was so amazing and easy to work with. She was pleasant and very helpful, even contacting me on her day off to inform me that my vehicle had come in early and would be ready to be picked More

by BETH62670
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsay King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Palm Chevrolet responded

Thank you for leaving us this great review, Beth. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, The Palm Chevrolet Team

March 13, 2024

I had a good experience Carlos was great very helpful. Friendly and knowledgeable staff Loved the desk in the finance guys office. More

by dlittesq33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Palm Chevrolet responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Best, The Palm Chevrolet Team

March 13, 2024

Good experience buying my car. Chevy are great cars and stand for America. I would not buy any other make. More

by ANITABREITMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Jersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Palm Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Palm Chevrolet Team

March 09, 2024

Carlos P was professional, knowledgeable, personable and friendly. He was available when needed, but gave us space and time to think our purchase over. Our thanks to all! More

by Dan
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
Mar 12, 2024 -

Palm Chevrolet responded

Dan, On behalf of our dealership, we sincerely thank you for taking the time to write such kind words about our sales team. Carlos is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new car! If you have any questions, please do not hesitate to come see us. Best, The Palm Chevrolet Team

February 02, 2024

Franchesca Stone (Service Advisor) is on top of her game! !! Amazing customer service and knowledge. We had a new company Chevy 2500 that had been damaged with a number of issues un-related and Franchesca t More

by mpuckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Stone (Service Advisor
Feb 05, 2024 -

Palm Chevrolet responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Franchesca does for Palm Chevrolet and our customers. Hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

May 24, 2023

I would say proceed with caution. Unfortunately, i traded a vehicle in for a car and they got the better end of the deal. They sold me a car that I told them I did not want. I started More

by shoposb
Recommend Dealer
No
Employees Worked With
Michael Scott
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Thompson
May 26, 2023 -

Palm Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Best, The Palm Chevrolet Team

May 30, 2023 -

shoposb responded

The day after i purchased the vehicle i had problems. I had issues with the car smelling like smoke even though they tryed to sanitize the interior. Also the the drivers side window was not shutting all the way. The gear shift gets stuck in park. It seems that even though the inspection report stated that everything checked out, these people knew that there were some major issues without listing it on the inspection doc. Iam requesting equal value for a trade in.

May 16, 2023

The kindness and follow up from start and still till this day they have all be phenomenal to work with. Thank you Kevin Benson and Mo for a great buying experience More

by JBerres4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Drewry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vi Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Beauchamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Benson, 5 stars kiddo , J D Piatek, Moise Juste, Carl Thompson, Ed Del Rio
May 18, 2023 -

Palm Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Palm Chevrolet Team

April 17, 2023

Mr. Mahurley Preston made our used car shopping experience a pleasure, and in a timely manner.as well. We were in and out of the dealership w/ our awesome 2020 Malibu in approx. 2 hours! Mahurley More

by Jodel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahurley Preston, Kevin Benson
Apr 20, 2023 -

Palm Chevrolet responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, The Palm Chevrolet Team

January 31, 2023

Very poor customer service they are not interested in problem solving for their customers or giving them the best deal and experience. More

by Meagan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Sanabria
Feb 02, 2023 -

Palm Chevrolet responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. We look forward to hearing from you. Best, The Palm Chevrolet Team

Feb 02, 2023 -

Meagan responded

I've already spoken with Brandon regarding my experience. He was dismissive and held no accountability.

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