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Palm Chevrolet - Service Center

Ocala, FL

4.3
758 Reviews
Call Service Center (352) 433-4105

758 Reviews of Palm Chevrolet - Service Center

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June 18, 2025

Scott kept me informed and was very friendly. He made me feel extremely comfortable when speaking with him about the problems I was having with my vehicle. He has excellent customer service and c More

by MSTOSHAKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

Palm Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that Scott provided you with excellent customer service and made you feel comfortable discussing your vehicle concerns. At Palm Chevrolet, we strive to create a welcoming environment for all our customers. We appreciate your kind words and hope to see you again for any future needs! Sincerely, Wayne Bogle Parts and Service Director

June 16, 2025

Every thing was fine, and went nice and fast. Was very pleased with the results More

by Mysticwolf35l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mullener
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear that everything went smoothly for you and that you were pleased with the results at Palm Chevrolet. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

June 16, 2025

My brand new 2025 Equinox was there for 2 days when I picked up my car it was not given a car wash and the driver side mat was dirty I have always he’d my other vehicles returned clean after being at a d More

by KELLYGALATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us, Kelly. I understand that receiving your brand new 2025 Chevrolet Equinox in less-than-perfect condition is disappointing, especially after being accustomed to better service. We appreciate your feedback, and we strive to maintain high standards at Palm Chevrolet. Please feel free to reach out to us directly so we can address your concerns and ensure a better experience in the future. Your satisfaction is important to us. Sincerely, Wayne Bogle Parts and Service Director

June 16, 2025

The service was great and the timing was perfect! Appreciate the timeframe and turnaround time. More

by ryondiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2025 -

Palm Chevrolet responded

Thank you for your kind words, Diana! I am thrilled to hear that you had a great experience with the service at Palm Chevrolet, and that our timing met your needs. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

June 13, 2025

I sit in your very clean waiting room. As my car was getting the oil change and my tires rotated.I was in there more than an hour and a happy customer More

by mmwhitt1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

Palm Chevrolet responded

Thank you for your wonderful feedback! I'm thrilled to hear you enjoyed your time in our clean waiting room while we took care of your oil change and tire rotation. Your satisfaction is a priority for us at Palm Chevrolet. We look forward to welcoming you back for your next visit! Sincerely, Wayne Bogle Parts and Service Director

June 13, 2025

Craig Pierce in the service center great to work will. When he says he will call you back he will. Very friendly. More

by cruzin4two
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pierce
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Jun 13, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! I truly appreciate your kind words about Craig in the service center. It’s great to hear that you had a positive experience and that he was attentive to your needs. We hope to see you again at Palm Chevrolet for any future service needs! Sincerely, Wayne Bogle Parts and Service Director

June 09, 2025

Very nice folks The show room is clean and the service area waiting room was nice and clean I have not used the service department yet since my vehicle is new More

by waynevalentine229
Recommend Dealer
Yes
Employees Worked With
Brandon Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Jersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Palm Chevrolet responded

Thank you for your kind words, Wayne! We’re thrilled to hear you had a great experience at Palm Chevrolet and that you found our showroom and waiting area to be clean and welcoming. We look forward to assisting you with your new vehicle in the service department whenever you're ready. Enjoy your day, and come see us again! Sincerely, Wayne Bogle Parts and Service Director

June 07, 2025

You really don't want my opinion on a whole about this dealership. Service was ok, body shop and sales needs to be better at what they do. More

by natmellenthin05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sanabria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Reiter
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Palm Chevrolet responded

Thank you for your feedback. We appreciate your thoughts on your experience at Palm Chevrolet. It's important for us to continually improve, and your insights about the service, body shop, and sales departments will help us do just that. If you have more specific concerns or suggestions, please feel free to reach out to us directly. We value your input and hope to serve you better in the future. Best, The Palm Chevrolet Team

June 06, 2025

Bobby Sue was very knowledgeable and helpful with my situation. I was waiting for a part from GM FOR OVER 2 months. Going through the process with her made the experience less stressful. More

by MARILYNANDCODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Sue
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Jun 06, 2025 -

Palm Chevrolet responded

Thank you for your kind words! It's great to hear that Bobby was able to assist you and make your experience less stressful while waiting for your part. At Palm Chevrolet, we strive to provide knowledgeable and helpful service to all our customers. We appreciate your feedback and look forward to seeing you again. Best, The Palm Chevrolet Team

June 04, 2025

Everyone is always willing to help. Very busy dealer but will do what they can to accommodate More

by AKASSAK81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We truly appreciate your feedback about the team at Palm Chevrolet. We're glad to hear that you felt supported even during our busy times. We look forward to serving you again in the future! Best, The Palm Chevrolet Team

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