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Palm Chevrolet - Service Center

Ocala, FL

4.4
271 Reviews
Call Service Center (352) 433-4105

271 Reviews of Palm Chevrolet - Service Center

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May 15, 2024

CRAIG PEARCE WAS MY ADVISOR. HE IS OUTSTANDING VERY HELPFUL, I WILL COME BACK GREAT SERVICE More

by CPEARCE0144
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Palm Chevrolet responded

Thank you for your positive feedback about your advisor, Craig. I'm delighted to hear that he provided you with outstanding and helpful service during your visit to Palm Chevrolet. I look forward to welcoming you back and providing you with great service once again. Thank you for choosing Palm Chevrolet! Sincerely, Wayne Bogle Parts and Service Director

Helpful
May 13, 2024

Service was very good and the salesperson was professional at all times. I have nothing negative to say. More

by chev63nova60
Recommend Dealer
Yes
Employees Worked With
Molly Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Palm Chevrolet responded

Thank you for the 5-star review! We're thrilled to hear about your positive experience at Palm Chevrolet. Our team takes pride in providing excellent service, and we're glad you had a professional interaction with our salesperson. If you ever need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best, The Palm Chevrolet Team

Helpful
May 13, 2024

Willing to work for me to get an approval with the bank and a good deal More

by DANNYAUTODETAILING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet! We are thrilled to have been able to assist you in getting approved with the bank and securing a great deal. We pride ourselves on providing exceptional service and ensuring our customers drive away satisfied. We appreciate your business and look forward to serving you again in the future. Drive safely! Best, The Palm Chevrolet Team

Helpful
May 13, 2024

I was able to get my service done promptly and the staff is always very helpful. More

by MIABELLAVITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pearce
Report | Print
May 15, 2024 -

Palm Chevrolet responded

Thank you for the excellent review! At Palm Chevrolet, I am thrilled to hear that you had a prompt service experience with our helpful staff. I appreciate your support and look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

Helpful
May 12, 2024

It took too long for an oil change tire rotation. Two hours. For my appointment. Much too long to expect to be there. One would be plenty. More

by BARBARASCALES58
Recommend Dealer
Yes
Employees Worked With
Bobby Sue n training
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May 14, 2024 -

Palm Chevrolet responded

Thank you for your feedback. I strive to provide efficient service and will review our processes to ensure a more timely experience for our customers in the future. Your input is valuable, and I appreciate you bringing this to my attention. Please feel free to reach out if you'd like to discuss this further. Sincerely, Wayne Bogle Parts and Service Director

Helpful
May 12, 2024

I already said what I needed to say. Don't think much else need to be added. More

by Pedro Arevalo
Recommend Dealer
Yes
Employees Worked With
The. New girl working with the Service Dpt
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May 14, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience, Pedro. We appreciate the feedback and look forward to seeing you again at Palm Chevrolet. Best, The Palm Chevrolet Team

Helpful
May 11, 2024

Easy to work with very little paperwork to deal with. I have recommended then to others. More

by JODYBALESTRA
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe
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May 14, 2024 -

Palm Chevrolet responded

Thank you for recommending Palm Chevrolet, Jody! We appreciate your kind words and are thrilled to hear about your positive experience with us. We look forward to assisting you and your referrals in the future. Safe travels! Best, The Palm Chevrolet Team

Helpful
May 10, 2024

Dropped my truck off on a Monday (0700 hrs), took till Wednesday to hear back, was told it needed parts, parts weren't available. I asked about possible financing, I didn't use the link after all, then I More

by abn82tmcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Palm Chevrolet responded

I understand your frustration with the delays and miscommunication during your service visit. I strive for efficiency and clear communication, so your concerns are taken seriously. Please contact me directly to discuss this further. I aim for the highest standards and hope to have the opportunity to make things right. Thank you for bringing this to my attention. Sincerely, Wayne Bogle Parts and Service Director

Helpful
May 10, 2024

The dealership is nice but the professionalism and the common courtesy is far from the average. You would think obe would greet you with a simple hello when you walk into the service area but no they look More

by ABEVASQUEZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Calcaterra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mahurley Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Stone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Palm Chevrolet responded

I appreciate you taking the time to share your feedback with us. This is definitely not the standard of customer service I aim to provide at Palm Chevrolet. Please reach out to me directly so I can address your concerns and work towards making improvements. Your satisfaction is important to me, and I value the opportunity to better serve you in the future. Sincerely, Wayne Bogle Parts and Service Director

Helpful
May 10, 2024

Jonathan Detroot! Always responsive and thorough zero negative. However customer accommodation not as good as once was. Good coffee and donuts. Other dealerships far More

by William.sherer39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Degroot
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May 13, 2024 -

Palm Chevrolet responded

Thank you for your 5-star rating, William! I appreciate your feedback and I am glad to hear that Jonathan provided you with excellent service. I will take your comments about customer accommodation into account as I aim to prioritize your comfort during your visits. Sincerely, Wayne Bogle Parts and Service Director

Helpful
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