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Palm Chevrolet - Service Center

Ocala, FL

4.3
724 Reviews
Call Service Center (352) 433-4105

724 Reviews of Palm Chevrolet - Service Center

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August 20, 2024

You guys are always very efficient at resolving any issues and getting our dealerships vehicles in and out of service More

by Michaelpeppler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mullener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! I appreciate your kind words about Palm Chevrolet's efficiency in handling service issues. It's great to know that we are able to meet your expectations. I look forward to continuing to serve you and your dealership's needs in the future! Sincerely, Wayne Bogle Parts and Service Director

August 19, 2024

We were coming back from St Pete Beach going home to St Louis. About 1000 miles and our exhaust had an issue. We pulled in on a Saturday and they had us going by 2 PM. Extremely grateful for the work they More

by MICHAELPRATT34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Report | Print
Aug 21, 2024 -

Palm Chevrolet responded

Thank you so much for your wonderful review, Michael! I'm thrilled to hear that our team, especially Jon and Mike, provided you with excellent service and got you back on the road quickly. At Palm Chevrolet, I always strive to ensure our customers have a seamless experience. Safe travels back to St. Louis, and I look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

August 19, 2024

Excellent and prompt service from your service advisor ! ! Truly appreciate all her help, very kind and professional. More

by EILYCONCEP30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mullener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Niebuhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you received excellent and prompt service from our service advisor at Palm Chevrolet. I truly appreciate your kind words about her professionalism and helpfulness. I look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

August 19, 2024

Great place to have my car serviced! Friendly and easy to work with each time I come in for repairs! More

by DCALCATE5911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you find Palm Chevrolet to be a great place for service and that our team has provided you with friendly and efficient assistance. I look forward to seeing you again for your next service visit! Sincerely, Wayne Bogle Parts and Service Director

August 18, 2024

From contact to service a great experience. My 2024 Traverse malfunction light came on.at 30 miles and service department was able to get my Traverse in the next business day. Always kind and f More

by hawiianfun03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Palm Chevrolet responded

Thank you for your feedback! I appreciate you sharing your experience with us regarding your 2024 Traverse. It's great to hear that our service department was able to assist you promptly and that you found our team kind and friendly. If you have any further questions or need assistance, feel free to reach out to me at Palm Chevrolet. I look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

August 18, 2024

1st service done and it went as smoothly as possible, quick and easy. Kept me in the loop the entire time. More

by JERRYSKIDZ55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Report | Print
Aug 21, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that your first service at Palm Chevrolet went smoothly and that you felt well-informed throughout the process. I truly appreciate your feedback and look forward to seeing you again for your next service! Sincerely, Wayne Bogle Parts and Service Director

August 18, 2024

Excellent customer service skills. Scott went out of his way to take care of my issue. I was extremely impressed with his attitude. More

by DWAYNE.WARREN1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Palm Chevrolet responded

Thank you so much for your kind words, Dwayne! I'm thrilled to hear about your positive experience with Scott at Palm Chevrolet. Providing excellent customer service is our priority, and I'm glad to know he was able to assist you effectively. I look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

August 17, 2024

Scott is the person I go see every time I’m there. He’s so kind and so polite just a wonderful gentleman and great customer service. Thanks and a shout out to Scott and Palm Chevrolet. More

by Sheba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you've had such a positive experience with us at Palm Chevrolet. Scott truly embodies our commitment to great customer service, and I appreciate your shout-out to him. I look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

August 17, 2024

I'm pleased with my Prepaid Oil Change and tire rotation Service. Eventhough I had an appointment for service it took a little while More

by GINAALMANSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Palm Chevrolet responded

Thank you for your feedback! I'm glad to hear you were pleased with your Prepaid Oil Change and tire rotation service at Palm Chevrolet. I appreciate your understanding regarding the wait time for your appointment. Your experience is important to me, and I look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

August 15, 2024

The waiting room was very clean and comfortable. Employees were very professional and polite. Kept me updated on my service needs. More

by DINLEE5860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
Report | Print
Aug 15, 2024 -

Palm Chevrolet responded

Thank you for your feedback! We're glad to hear that you found our waiting room clean and comfortable, and that our team at Palm Chevrolet kept you updated on your service needs. Your satisfaction is important to us, and we appreciate your kind words. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

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